What are the responsibilities and job description for the INFORMATION TECHNOLOGY ASSOCIATE position at State Controller's Office?
The incumbent must analyze data and situations, identify and solve problems, and effectively manage large amounts of data using database filters and queries. They must communicate effectively and establish and maintain constructive, professional relationships with peers, customers, and management.
Training & Development Assignments may be considered for this position.
(Candidates must perform the following functions with or without reasonable accommodations.)
- Monitor inventory levels across all locations to ensure optimal stock availability and placement, both onsite and virtually.
- Conduct regular audits of stock levels to maintain accuracy and integrity of data within the Helix Asset Management (HAM) system.
- Oversee the retrieval of freight upon delivery, ensuring timely and accurate receipt of assets.
- Ensure IT assets are properly received into stock within FI$CAL and the HAM system, maintaining an accurate and current inventory.
- Collaborate with HAM system administrators to update available models, asset warranties, maintenance contracts, and licenses.
- Actively participate in projects focused on integrating and automating asset management processes.
- Create and update hardware asset management policies, procedures, and guidelines to align with best practices and organizational standards.
- Align hardware asset management practices with organizational objectives and strategies to support overall business goals.
- Stay up to date with the latest trends and technologies in hardware asset management.
- Manage the department’s centralized smartphone inventory.
- Respond to requests for new and modified smartphone service and cancellations.
- Program devices and perform troubleshooting as required.
- Provide input on mobile technology changes.
- Facilitate service changes with wireless service provider.
- Initiate purchase requests and review SCO accounts with service providers for accurate billing.
- Analyze and design reporting requirements, information technology dashboards and other reporting mechanisms to respond to executive requests.
- Perform quality assurance activities that include monitoring IT assets, testing dashboards and reports against requirements and validating data.
- Act as liaison between IT Support Teams, the Information Security Office, and Network Support to track, manage, and prepare lost and stolen documentation.
- Maintain a record of missing IT assets and prepare Lost/Stolen Reports.
- Create, update and maintain version control of all ISD related forms.
You will find additional information about the job in the Duty Statement.
Working Conditions
Training & Development Assignments may be considered for this position.
This position is located at The Emerald Tower on Capitol Mall, steps from Tower Bridge and is walking distance to the State Capitol. The building offers affordable monthly parking, employee gym access, an amenities center, and a beautiful mid-tower garden terrace. It is conveniently situated only blocks from Old Sacramento, numerous restaurants, a seasonal farmer’s market, and the Crocker Art Museum. Overlooking the Golden 1 Arena and Downtown Commons, the office is accessible from Sacramento Regional Transit’s light rail and bus systems, with convenient access to I-5, I-80, US 50 & US 99.
This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- INFORMATION TECHNOLOGY ASSOCIATE
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The Information Services Division (ISD) of the California State Controller’s Office is the technology hub that drives innovation and efficiency across the agency. ISD is responsible for developing, maintaining, and enhancing critical IT systems that support the State’s payroll, accounting, and financial reporting functions. If you're passionate about software development, cybersecurity, data management, or IT project management, ISD offers a dynamic environment for tech professionals looking to make a meaningful impact.
Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives!
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Special Requirements
Training & Development Assignments may be considered for this position.
A copy of your degree, transcripts, or degree evaluation is required.
A Statement of Qualifications is required; please see ‘Required Application Package Documents’ for instructions.
Take the Information Technology Associate examination here:
Information Technology Associate
Resumes do not take the place of the official application (STD 678).
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/1/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Degree and/or School Transcripts
- Statement of Qualifications -
The Statement of Qualifications (SOQ) must be typed in a minimum of 12-point font, single-spaced, on letter sized paper (8.5” x 11”), and be no more than two pages in length. Title the page “Statement of Qualifications” and include your first and last name, the position title, the position number in the upper right hand corner of the page, and respond to the following prompts below:
- Describe your experience managing Information Technology asset inventories.
- Describe your experience writing processes and procedures.
- Describe your experience creating PDF fillable forms.
Applications submitted without the Statement of Qualifications will not be considered.
Desirable Qualifications
- Ability to possess strong analytical and problem-solving skills.
- Ability to communicate clearly in both oral and written format.
- Ability to provide service to internal and external partners
- Ability to work cooperatively with all levels of staff and management.
- Ability to balance multiple priorities and meet deadlines
Benefits
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Denise Middleton
(916) 323-6695
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 324-2223
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
