What are the responsibilities and job description for the Fraud Investigator position at STATE DEPARTMENT FEDERAL CREDIT UNION?
Recognized by the city of Alexandria as a Gold Employer, the State Department Federal Credit Union (SDFCU) is dedicated to providing outstanding opportunities and professional development. Headquartered in Alexandria, Virginia, with assets exceeding $2.4 billion, we understand that our success is driven by our talented team members.
At State Department Federal Credit Union, we are committed to attracting and retaining top talent to ensure our continued success. Our tradition of exceptional service extends not only to our members but also to our employees. Through comprehensive internal training and workshops, we nurture professional strengths and provide ample opportunities for career advancement. Are you ready to join our dynamic team? We offer competitive salaries, exceptional Health, Dental, and Vision insurance within the first 30 days of service, a matched 401(k) plan with up to 4% SDFCU contribution, and much more.
Benefits and Perks of Working at State Department Federal Credit Union Include:
Diversity and Inclusion: Work in an environment that values and respects all team members.
Paid Holidays: Enjoy 12 paid holidays a year, including your birthday.
Flexible Work Options: Potential work-from-home options after the introductory period.
Generous Paid Time Off: Ample vacation and personal days to maintain a healthy work-life balance.
Tuition Reimbursement: Support for your ongoing education and career development.
Commute/Parking Incentives: Financial incentives for your daily commute.
Comprehensive Insurance: Access to excellent medical, dental, and vision insurance packages.
Gym Reimbursement: Stay healthy with our gym membership reimbursement program.
Team Bonding: Participate in company and team bonding events that foster a collaborative work environment.
Join us at SDFCU and be part of a team that values excellence, innovation, and professional growth.
About the Role:
State Department Federal Credit Union is seeking a Fraud Investigator who will monitor transactions, analyze data for suspicious activity, and investigate and process fraud claims. This role involves working closely with various departments to ensure compliance with regulations, thoroughly investigate fraud cases, and minimize financial losses. The investigator will utilize data analytics and industry best practices to identify emerging fraud trends and implement effective fraud controls to mitigate risks. Additionally, they will report fraud cases and trends to relevant departments and law enforcement, as needed.
The role also includes monitoring physical security devices across SDFCU properties, ensuring access to secure areas is restricted, and maintaining appropriate security protocols.
Required Skills and Competencies:
- Minimum five years’ experience in fraud analysis, risk management, or a related area, preferably in the financial services industry.
- AA or B.A. in Business, Criminal Justice or related field or (2) equivalent combination of education, credit union, banking, compliance and law enforcement experience.
- Knowledge of relevant laws and regulations (e.g. BSA, AML)
- Must be capable of passing a security investigation in order to obtain and maintain a U. S. Department of State building passes.
- Strong analytical, time management, organizational, and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
- Strong computer skills and experience working with Microsoft Word, Excel and Adobe is necessary.
- Proficient written and verbal communication skills and the ability to work independently and collaboratively with other business units.
- Ability to work independently and as part of a team
