What are the responsibilities and job description for the Data User Liaison Coordinator II position at State Fair Community College?
The IT Services Data User Liaison (Coordinator II) is to collaborate with the college community to determine areas of improvement in relation to data while serving as a liaison between IT Services and Strategic Services to develop data-informed solutions to business problems. This position will also maintain security in several applications and provide initial training for Banner and Reporting.
DISTINGUISHING CHARACTERISTICS:
- Communication: The ability to communicate clearly and actively is essential for understanding a client's needs. This includes presenting solutions and results and maintaining correspondence.
- Interpersonal skills: The ability to build and maintain relationships with stakeholders and team members. This includes being approachable, responsive, and collaborative.
- Customer service skills: The ability to deliver a high-quality and consistent service to employees/students and ensure their satisfaction and retention.
- Relationship building: The ability to develop and maintain positive relationships. A strong network can support job performance and career prospects.
- Empathy and active listening: The ability to demonstrate empathy and understanding and convey accurate information.
- Conflict resolution/Negotiation: The ability to manage any possible issues that may develop, negotiate persuasively, and compromise when needed.
- Problem analysis: The ability to analyze and evaluate problems and propose solutions and institutional improvements.
- Task planning and prioritization: The ability to work under pressure, plan and prioritize tasks.
- Positive attitude: The ability to work efficiently and effectively in a team environment.
ESSENTIAL DUTIES:
- Serve as a liaison between Information Technology Services (ITS) and Strategic Services
- Collaborate with college employees to determine areas of improvement in relation to data
- Maintain the Data Standards Manual
- Work with user community and IE/IR to develop data-informed solutions to business problems
- Access sensitive data on a routine basis for troubleshooting and data verification
- Work with functional areas and technical staff to configure Cognos to better support processes
- Serve as Banner Communication Manager (BCM) software lead
- Assign security access for Banner, Cognos, and Banner Document Management System (BDMS)
- Provide training (Cognos, Banner)
- Work with functional areas/departments on survey creation and provide results
- Troubleshoot student and employee account issues
- Manage call accounting changes/updates/reporting
- Serve as AdAstra (ReserveIt) administrator
QUALIFICATIONS:
- Strong oral and written communication skills.
- Working knowledge of Microsoft Office Suite including; Word, Excel, Outlook, PowerPoint, Adobe Acrobat Pro, etc.
- Experience in in Banner, Cognos, and general reporting tools a plus
- 5 years’ experience in Information technology or data reporting
- SQL programming; knowledge of relational databases; experience with ERP systems, productivity tools (MS office, Teams, Smartsheet) preferred
EDUCATION:
Associate of Applied Science or Associate of Arts. Bachelor’s degree preferred.
PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS:
Work involves sedentary to light work in an office setting. There is frequent sitting, with walking, standing and stooping occasionally required. There is an occasional need to lift light objects (up to 10 pounds) and perform other similar actions during the course of the workday. Employee accommodation for physical or mental disabilities will be considered on a case-by-case basis.
- Completed applications will include SFCC application, cover letter, resume and if applicable transcripts. Employment will require a criminal background check at College expense. Preference is given to Missouri residents.
AA Statement: SFCC is an equal opportunity employer. It is the policy of State Fair Community College not to discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities or employment as required by law in regard to admissions, awarding financial aid, access to courses and programs, and all student services as well as the recruitment, admission and retention of students.
EMPLOYEE BENEFITS FOR FY25
(July 1, 2024 through June 30, 2025)
Coverage is effective the first day of the month after beginning employment. For example, if you start on Feb. 1, your benefits will start March 1. All insurance premiums are monthly payments.
Medical insurance is paid 100% for the employee.
Cost per month to cover spouse, children, or family:
Base/Flex Buy-Up/PPO HSA
Employee $ 0.00 $ 118.00 $ 0.00*
Employee & Spouse 826.00 1081.00 727.00*
Employee & Child(ren) 619.00 845.00 549.00*
Family 1,445.00 1,676.00 1,176.00*
Employee & Spouse 826.00 1081.00 727.00*
Employee & Child(ren) 619.00 845.00 549.00*
Family 1,445.00 1,676.00 1,176.00*
Base medical insurance is paid 100% for employee.
- SFCC will contribute $113.00 monthly into your HSA plan if you elect the H.S.A. plan
Single dental insurance Option 1 is paid 100% for the employee. Additional charge of $3.73 per month for Option 2 election.
Cost per month to cover family: $54.24 for Plan 1 or $64.48 for Plan 2 coverage.
Cost per month to cover family: $54.24 for Plan 1 or $64.48 for Plan 2 coverage.
1. Life insurance is paid for the employee. It is equivalent to your annual salary rounded up to the next even thousand dollars, i.e., $24,432 will be rounded up to $25,000.
2. Additional life insurance is available to purchase for employee, spouse, and eligible children. Rate quotes are specific to age.
3. The cost for the basic additional life insurance plan is $1.58 per month for $10,000 spouse coverage and $2,500 dependent child coverage. This is a total monthly cost, regardless of the number of eligible dependents covered.
2. Additional life insurance is available to purchase for employee, spouse, and eligible children. Rate quotes are specific to age.
3. The cost for the basic additional life insurance plan is $1.58 per month for $10,000 spouse coverage and $2,500 dependent child coverage. This is a total monthly cost, regardless of the number of eligible dependents covered.
The retirement rate for the Public School Retirement System (PSRS) is 14.50% of gross and is matched 100% by the college. The college match goes in to a pool from which all retirees are paid. The only FICA withheld is Medicare. No Social Security is withheld.
The retirement rate for the Public Education Employee Retirement System (PEERS) is 6.86% of gross plus the monthly cost for employer provided medical and dental insurance coverage and is matched 100% by the college. The college match goes in to a pool from which all retirees are paid. Both Medicare and Social Security (FICA) are withheld.
Vision insurance coverage is paid by the employee. Current plan year runs from July 1, 2024 through June 30, 2025.
Cost per month is:
Employee $ 11.75
Employee & Spouse 19.81
Employee & Children 20.21
Full Family 31.97
Cost per month is:
Employee $ 11.75
Employee & Spouse 19.81
Employee & Children 20.21
Full Family 31.97
AFLAC insurance is available and is paid by the employee through payroll deduction.
Medical, dental and vision insurance premiums can be deducted before taxes.
Vacation is accrued at the rate of:
- 4 hours per pay period from hire date through 5 years
- 5 hours per pay period from 6 years through 15 years
- 6 hours per pay period for 16 years or more
- Cap is 160.00 hours
Sick leave is accrued at the rate of:
Payroll is processed semi-monthly with a total of 24 pays per year. Hourly employees are paid one pay period in arrears. All full-time exempt employment offers are pending the SFCC Board of Trustees approval. The board of trustees generally meet once a month typically on the third Thursday of the month at 4:00 pm.- 5 hours per pay period regardless of years of service
- Cap is 1040 hours
There is no waiting period for holiday, vacation, and sick time, however; the
employee must have supervisor approval prior to using sick or vacation accruals.
SFCC in partnership with Central Methodist University, offer counseling sessions on the SFCC campus at no cost. Contact HR for additional information regarding this benefit.
SFCC Tuition Waiver Scholarship: Regular full-time employees, spouse, and their qualified dependents receive a 100 percent scholarship tuition waiver (excluding books, fees, supplies) for all SFCC classes. The appropriate electronic tuition waiver scholarship application must be completed prior to each semester classes are attended.
Central Methodist University Tuition Waiver Scholarship: CMU offers a tuition waiver scholarship for undergraduate and graduate tuition charges for FT employees each term for online and on-ground courses held on the SFCC campus.
Spouse and dependent of FT SFCC employee may have undergraduate tuition charges (but not books, fees, or supplies) waived each term while attending CMU at SFCC.
Any spouse (but not dependent) of a FT SFCC employee shall have 50 percent of the graduate tuition charges (not books, fees, or supplies) waived each term while attending CMU at SFCC or online.
Central Methodist University Tuition Waiver Scholarship: CMU offers a tuition waiver scholarship for undergraduate and graduate tuition charges for FT employees each term for online and on-ground courses held on the SFCC campus.
Spouse and dependent of FT SFCC employee may have undergraduate tuition charges (but not books, fees, or supplies) waived each term while attending CMU at SFCC.
Any spouse (but not dependent) of a FT SFCC employee shall have 50 percent of the graduate tuition charges (not books, fees, or supplies) waived each term while attending CMU at SFCC or online.
Employees and dependents/guests receive free admission to the majority of State Fair Community College’s theatrical events, musical shows, and sporting events by presenting their State Fair Community College photo ID.
Identity Theft covers credit reporting, personal credit scores, credit monitoring and identity restoration for employee coverage. Identity Theft is $4.98 per pay period for individual and $9.48 to add dependents under 18 years of age.
Employees may purchase LegalShield, which allows the ability to talk to an attorney on any matter without worrying about the high costs associated with legal counsel. LegalShield can be purchased for $7.48 per pay period for individual and $7.88 to add dependents.
Employees may purchase LegalShield, which allows the ability to talk to an attorney on any matter without worrying about the high costs associated with legal counsel. LegalShield can be purchased for $7.48 per pay period for individual and $7.88 to add dependents.
Community Gardens at SFCC are available to SFCC employees at no charge. The garden plots are 20ft x 30ft, they are plowed and disked for you and water is provided free of charge. The gardens are typically available from March thru October.
Salary : $5 - $7
