What are the responsibilities and job description for the Student Success Navigator position at State Fair Community College?
Under general supervision, a Student Success Navigator fosters the student's sense of responsibility for his/her academic progress, assists the student in obtaining accurate information about educational and career options, academic requirements, policies and procedures. Directs the student in developing achievable career and educational goals including the creation of an individual plan to track progress toward goal achievement. Fosters the student's sense of responsibility for their academic progress. Creates a welcoming environment, which assists students in developing connection to the SFCC community. Demonstrates commitment to working with a diverse student population. Creates a student centered academic environment. Demonstrates the mission and core values of SFCC while representing the college professionally. Understands and applies college policies and regulations in appropriate situations.
A Student Success Navigator will consistently apply the policies and procedures of State Fair Community College, learn requirements toward completion of program assigned degrees & certificates and understand transfer issues and concerns, utilize excellent written, verbal, interpersonal communication and presentation skills. Duties include:
- Advocate to undecided students in obtaining resources to support career planning and decision-making.
- Responsible for integrating the student's composite academic knowledge into a holistic experience and assist with application of concepts to concrete applications.
- Teach the use of academic technology for student tracking, enrollment & registration. Assist students in resolving access issues with college technology.
- Assist students with evaluating their personal circumstance when determining course load.
- Instruct students through various self-service programs such as Starfish, mySFCC, Canvas, and Degree Works.
- Determine, and then conduct appropriate follow-up activities to promote retention and completion (flags, referrals, kudo's and To-Do, outreach, enrollment push).
- Identify at-risk students and determine appropriate referrals to on and off-campus resources.
- Coordinate appeals processes, including financial aid, academic standing, and prerequisite courses. Liaison with students regarding grade appeals and conduct and grievance processes.
- Advocate and guide transfer students to develop/evaluate criteria to select transfer institutions, and assist them through the transfer process to ensure effective transfer. Advocate and guide technical students in preparation for career entry.
- Participate in program and college orientation and select recruitment events on campus; develop and present workshops and leadership activities that support student holistic development and leadership.
- Identify, respond to and implement strategies regarding 'red flags', including determining and accessing appropriate on and off campus resources to address needs.
- Lead and convene success teams, consisting of navigator and departmental faculty, in annual research of retention and completion factors. Develop projects, once factors identified as being statistically significant; determine strategies to pilot and evaluate. If successful outcome, propose implementation strategies to scale into SFCC practice.
- Develop success plan/strategy for students on academic probation; determine applicable policy/procedure, including consideration of repeat course implications, CPOS impact, financial aid policy, student timeline, appeal criteria, and availability of courses. Initiate discussions of academic 'fit' with regard to student goal and their strengths, providing information from O Net and other sources on related careers and employment options, when appropriate. Provide final approval of course enrollment for students on Probation 1, 2 and 3.
- Authority to interpret, develop, and implement college policies and practices in response to identified student concerns.
- Responsible for providing consultation and recommendation to administration, faculty, staff and students.
- Teach and provide ongoing training to faculty, staff and students on academic technology.
- Liaison with financial aid to provide explanation to students, as well as next steps, with regard to individual circumstances surrounding financial aid regulations and red flags.
- When provided departmental goals, work collaboratively and independently to determine and implement strategies to meet the goal.
- Direct students in enrollment activities, leading to goal completion. Navigator caseloads may include 315 students for whom individual academic degree plans are created. Promote co-curricular activities and leadership development to build student brand and marketability. Teach student how to develop networks and leverage them for building their brand. Guide students through developmental milestones, determine and implement appropriate interventions.
The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. Management reserves the right to add, modify, change or rescind work assignments as needed.
Required Qualifications –
- Computer skills including word processing, email, internet, and basic spreadsheet skills.
- Ability to achieve goals, plan and implement programs with little supervision.
- Improve and promote student success academically, personally and professionally.
- Participate in faculty and college committee activities.
- Be able to efficiently work as a team member with faculty and staff.
- Maintain and update advisee records as necessary, utilize campus technology effectively to support student enrollment.
Experience – Experience working in higher education in academic advising/retention services as well as demonstrated experience working with college students preferred. Human services and/or customer service background required. Experience working on a Student Information System and other academic technology (such as an LMS, Early Alert system, Degree Audit software) is preferred.
Education – Bachelor's Degree Required, as the navigator needs to have a comprehensive understanding of undergraduate educational processes and requirements, including transfer. Psychology, education or related degree preferred.
- Completed applications will include SFCC application, cover letter, resume and if applicable transcripts. Employment will require a criminal background check at College expense. Preference is given to Missouri residents.
AA Statement: SFCC is an equal opportunity employer. It is the policy of State Fair Community College not to discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities or employment as required by law in regard to admissions, awarding financial aid, access to courses and programs, and all student services as well as the recruitment, admission and retention of students.
EMPLOYEE BENEFITS FOR FY25
(July 1, 2024 through June 30, 2025)
Coverage is effective the first day of the month after beginning employment. For example, if you start on Feb. 1, your benefits will start March 1. All insurance premiums are monthly payments.
Medical insurance is paid 100% for the employee.
Cost per month to cover spouse, children, or family:
Base/Flex Buy-Up/PPO HSA
Employee $ 0.00 $ 118.00 $ 0.00*
Employee & Spouse 826.00 1081.00 727.00*
Employee & Child(ren) 619.00 845.00 549.00*
Family 1,445.00 1,676.00 1,176.00*
Employee & Spouse 826.00 1081.00 727.00*
Employee & Child(ren) 619.00 845.00 549.00*
Family 1,445.00 1,676.00 1,176.00*
Base medical insurance is paid 100% for employee.
- SFCC will contribute $113.00 monthly into your HSA plan if you elect the H.S.A. plan
Single dental insurance Option 1 is paid 100% for the employee. Additional charge of $3.73 per month for Option 2 election.
Cost per month to cover family: $54.24 for Plan 1 or $64.48 for Plan 2 coverage.
Cost per month to cover family: $54.24 for Plan 1 or $64.48 for Plan 2 coverage.
1. Life insurance is paid for the employee. It is equivalent to your annual salary rounded up to the next even thousand dollars, i.e., $24,432 will be rounded up to $25,000.
2. Additional life insurance is available to purchase for employee, spouse, and eligible children. Rate quotes are specific to age.
3. The cost for the basic additional life insurance plan is $1.58 per month for $10,000 spouse coverage and $2,500 dependent child coverage. This is a total monthly cost, regardless of the number of eligible dependents covered.
2. Additional life insurance is available to purchase for employee, spouse, and eligible children. Rate quotes are specific to age.
3. The cost for the basic additional life insurance plan is $1.58 per month for $10,000 spouse coverage and $2,500 dependent child coverage. This is a total monthly cost, regardless of the number of eligible dependents covered.
The retirement rate for the Public School Retirement System (PSRS) is 14.50% of gross and is matched 100% by the college. The college match goes in to a pool from which all retirees are paid. The only FICA withheld is Medicare. No Social Security is withheld.
The retirement rate for the Public Education Employee Retirement System (PEERS) is 6.86% of gross plus the monthly cost for employer provided medical and dental insurance coverage and is matched 100% by the college. The college match goes in to a pool from which all retirees are paid. Both Medicare and Social Security (FICA) are withheld.
Vision insurance coverage is paid by the employee. Current plan year runs from July 1, 2024 through June 30, 2025.
Cost per month is:
Employee $ 11.75
Employee & Spouse 19.81
Employee & Children 20.21
Full Family 31.97
Cost per month is:
Employee $ 11.75
Employee & Spouse 19.81
Employee & Children 20.21
Full Family 31.97
AFLAC insurance is available and is paid by the employee through payroll deduction.
Medical, dental and vision insurance premiums can be deducted before taxes.
Vacation is accrued at the rate of:
- 4 hours per pay period from hire date through 5 years
- 5 hours per pay period from 6 years through 15 years
- 6 hours per pay period for 16 years or more
- Cap is 160.00 hours
Sick leave is accrued at the rate of:
Payroll is processed semi-monthly with a total of 24 pays per year. Hourly employees are paid one pay period in arrears. All full-time exempt employment offers are pending the SFCC Board of Trustees approval. The board of trustees generally meet once a month typically on the third Thursday of the month at 4:00 pm.- 5 hours per pay period regardless of years of service
- Cap is 1040 hours
There is no waiting period for holiday, vacation, and sick time, however; the
employee must have supervisor approval prior to using sick or vacation accruals.
SFCC in partnership with Central Methodist University, offer counseling sessions on the SFCC campus at no cost. Contact HR for additional information regarding this benefit.
SFCC Tuition Waiver Scholarship: Regular full-time employees, spouse, and their qualified dependents receive a 100 percent scholarship tuition waiver (excluding books, fees, supplies) for all SFCC classes. The appropriate electronic tuition waiver scholarship application must be completed prior to each semester classes are attended.
Central Methodist University Tuition Waiver Scholarship: CMU offers a tuition waiver scholarship for undergraduate and graduate tuition charges for FT employees each term for online and on-ground courses held on the SFCC campus.
Spouse and dependent of FT SFCC employee may have undergraduate tuition charges (but not books, fees, or supplies) waived each term while attending CMU at SFCC.
Any spouse (but not dependent) of a FT SFCC employee shall have 50 percent of the graduate tuition charges (not books, fees, or supplies) waived each term while attending CMU at SFCC or online.
Central Methodist University Tuition Waiver Scholarship: CMU offers a tuition waiver scholarship for undergraduate and graduate tuition charges for FT employees each term for online and on-ground courses held on the SFCC campus.
Spouse and dependent of FT SFCC employee may have undergraduate tuition charges (but not books, fees, or supplies) waived each term while attending CMU at SFCC.
Any spouse (but not dependent) of a FT SFCC employee shall have 50 percent of the graduate tuition charges (not books, fees, or supplies) waived each term while attending CMU at SFCC or online.
Employees and dependents/guests receive free admission to the majority of State Fair Community College’s theatrical events, musical shows, and sporting events by presenting their State Fair Community College photo ID.
Identity Theft covers credit reporting, personal credit scores, credit monitoring and identity restoration for employee coverage. Identity Theft is $4.98 per pay period for individual and $9.48 to add dependents under 18 years of age.
Employees may purchase LegalShield, which allows the ability to talk to an attorney on any matter without worrying about the high costs associated with legal counsel. LegalShield can be purchased for $7.48 per pay period for individual and $7.88 to add dependents.
Employees may purchase LegalShield, which allows the ability to talk to an attorney on any matter without worrying about the high costs associated with legal counsel. LegalShield can be purchased for $7.48 per pay period for individual and $7.88 to add dependents.
Community Gardens at SFCC are available to SFCC employees at no charge. The garden plots are 20ft x 30ft, they are plowed and disked for you and water is provided free of charge. The gardens are typically available from March thru October.
Salary : $5 - $7
