What are the responsibilities and job description for the Customer Service Account Representative position at State Farm Agent?
Company Description
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. For the past 100 years, State Farm agents have built and maintained lasting customer relationships. With diverse backgrounds and experiences, over 19,000 State Farm agents serve our customers across the United States.
Role Description
This is a full-time on-site role for a Customer Service Account Representative located in Colorado Springs, CO. The role involves handling customer inquiries, resolving customer issues, managing accounts, and providing exceptional customer service on a daily basis.
Qualifications
- Customer Service Representatives and Customer Service skills
- Strong communication skills
- Account Management and Customer Satisfaction skills
- Ability to multitask and prioritize tasks
- Experience in a customer service or account management role
- Knowledge of insurance products and services is a plus
- High school diploma or equivalent required
