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Customer Service Representative - State Farm Agent Team Member

State Farm Agent
Ashland, OR Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 4/29/2025
Benefits

  • SIMPLE IRA matching
  • Benefit allowance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Jon Snowden - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

Qualifications

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation: $18.00 - $22.00 per hour

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to make an impact, see immediate success, we could be the place for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
  • Our office is located in Ashland, OR.
  • Our office is open M-F 8:30am to 5:00pm.
  • I have been a State Farm agent since 2009.
  • I am a third generation State Farm agent.
  • I am a proud graduate of Southern Oregon University.
  • We have 40 years of combined insurance experience in our office.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Salary : $18 - $22

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