Agile Delivery Lead

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As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.

We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!

Visit our Careers page for more information on our benefits, locations and the process of joining the State Farm team!

HYBRID: Qualified candidates (in or near hub locations listed below) should plan to spend time working from home and some time working in the office as part of our hybrid work environment.

HUB LOCATIONS: Bloomington, IL, Tempe, AZ, Richardson, TX and Dunwoody, GA

SPONSORSHIP: Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity

State Farm’s Enterprise Technology team is seeking an Agile Delivery Lead who possesses strong communication and leadership skills to deliver P&C Shopping solutions for customers and sales associates. The ideal candidate will have excellent problem-solving abilities and adaptability to address complex problems and rapidly changing requirements. As an Agile Delivery Lead, you will be responsible for facilitating meetings, workshops, and collaborative sessions, ensuring effective communication, and resolving conflicts. Your organizational skills will be essential in prioritizing tasks, managing timelines, coordinating resources, and maintaining project documentation. A solid understanding of the software development lifecycle is necessary to effectively guide and mentor team members. Collaboration skills will be crucial in fostering a collaborative culture and building strong relationships with team members, stakeholders, and clients. A continuous learning mindset is also required to stay updated with industry trends and seek opportunities for learning and improvement. Join our team and play a key role in driving successful agile transformations and delivering outstanding results.

Key Responsibilities:

- Manages and optimizes end-to-end product delivery through the entire lifecycle with cross-functional empowered teams

Tailors team delivery and environment, manages processes and ceremonies, facilitates defining and breaking down the work with leads and the team for increased efficiencies.

- Manages problem resolution, risk, and dependencies blocking the team from achieving desired solutions, and facilitates timely action plans with the product leader and other stakeholders

- Collaborates with the product leaders and product teams to deliver product

- Monitors progress through discovery and delivery metrics to identify potential issues or delays in the completion of work; coordinates cross-platform dependencies; escalates issues

- Utilizes team feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and works with team to continuously improve

- Provides visibility and ensures that the delivery team commits to achievable and realistic goals and includes the entire team in the estimation / planning process to obtain diverse perspectives

- Leverages tools to develop and maintain relevant information radiators for tracking, measuring and reporting on metrics such as team maturity, team effectiveness of Agile processes, team throughput/velocity, and portfolio health

- Oversight of production issues; seeks to engage the appropriate people to help resolve issues as urgently as possible

• Strong communication skills (clear and concise communication, active listening, facilitating discussions, resolving conflicts)
• Leadership skills (inspiring and coaching team members, providing direction, making decisions)
• Deep understanding of agile principles and practices (experience using Scrum, Kanban or Scaled Agile Framework, leading agile ceremonies and monitoring team performance & morale).
• Problem-solving and adaptability (excellent problem-solving skills, ability to address complex problems and rapidly changing requirements, adaptability and flexibility in adjusting plans and approaches)
• Facilitation skills (ability to facilitate meetings, workshops, and collaborative sessions)
• Organizational skills (prioritizing tasks, managing timelines, coordinating resources, managing project documentation)
• Technical knowledge (understanding of the technology used in the project)
• Collaboration skills (fostering collaboration, building strong relationships with team members, stakeholders, and clients)
• Continuous learning mindset (staying updated with industry trends, seeking opportunities for learning and improvement)

Preferred Qualifications:

• Applies advanced understanding regarding Agile and Product Management trends/changes, best practices, and processes to complete assignments and influence the direction of product solutions
• Participates in complex stories and guides the team toward effective resolution
• Applies an elevated level of technical and business aptitude to evaluate the Product team’s work
• Develops and reports on metrics related to team effectiveness and utilizes analytics to implement strategies to improve team performance
• Mentors, drives, and coordinates work to other product team members
• Coaches the team toward self-organization
• Demonstrates the ability to influence and negotiate

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