Claim Section Manager

Build your career at one of the top companies for professional growth in the U.S.! Khakis optional…

At State Farm we invest in our employees by providing a competitive Total Rewards package:

Starting Salary is $126,500 - $168,500 annually. Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience. 

You are also eligible for:

• An annual bonus based on individual and enterprise performance
• Annual merit increases
• 401(k) contribution
• Paid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what’s important to you!
• Industry leading Tuition Assistance Programs
• Wellness and mental health programs
• Discounts from hundreds of retailers through our Perks at Work program

And more!

This is a hybrid position which allows you to spend some of your time working from home as well as some time working collaboratively in-office. During the job training period you may have a higher percentage of time spent in-office to support your learning experience.

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

            Visit State Farm Careers for more information on our benefits, locations, and the hiring process

When you join our team, you can feel good knowing you are helping our customers recover from the unexpected. Our Second Line Leaders are committed to leading and developing our employees to ensure they provide the best service for our customers. Selected candidates will be responsible for:

• Management of assigned first line leaders and oversight of their teams, which includes hiring, training, coaching, performance management and salary activities
• Leads team toward desired department and company goals to maintain our position as the industry leader
• Sets team culture and vision, creating an inclusive and high performing work environment
• Manages and oversees auto or fire claims on behalf of the company
• Responsible for the review and control of the operation's quality claim activities including investigations, claim payments, and adjustment expense payments
• Has authority to make decisions in the best interest of our customers and employees
• Will engage with internal and external counsel on litigation and legislative/regulatory activities
• Responsible for coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
• Will have the opportunity to contribute to high level project work that impacts our customers and organizations as a whole
• Ensures compliance with company procedures, applicable federal/state laws, and legal requirements
• Suggests methods to update, simplify, and enhance processes, procedures, and technologies
• Develops collaborative relationships by working closely with leaders from other claim segments

Employees must successfully complete all required training, including applicable licensing exam(s), MVRs, and background checks required of various state(s). For field-based roles, a valid driver's license is required and regular travel may be necessary.  

Competitive candidates will demonstrate the following:

• Prior Property & Casualty Claim handling experience
• Injury/Casualty claim experience desired
• Litigation Management experience desired
• Claim Investigation experience desired
• Experience leading other leaders
• Demonstrated horizontal/peer influence
• Insurance education and/or higher education
• A valid driver's license is required
• Preferred Skills for Fire segment
• Xactimate, XactContents
• Relevant claims adjusting experience and/or construction background
• Demonstrates the following leadership behaviors:
• Promote and maintain a relentless focus on the customer when making decisions
• Candidly assess our environment and tackle challenges head-on
• Inspire and energize people to understand and achieve common goals
• Exemplify ethical and honest behavior in fulfilling our Mission, Vision, and Shared Values
• Drive pace to achieve results, based on a clear understanding of goals and initiatives

Salary : $126,500 - $168,500