What are the responsibilities and job description for the Claim Specialist- Property Field Inspection position at State Farm?
Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!
Build your career at one of the top companies for professional growth in the U.S.! Khakis optional…
At State Farm we invest in our employees by providing a competitive Total Rewards package:
Starting Salary is $59,059.65 ($29.31/hr.) - $79,230.63 ($39.32/hr.) annually. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience.
You are also eligible for:
- An annual bonus based on individual and enterprise performance
- Annual merit increases
- 401(k) contribution
- Paid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what’s important to you!
- Industry leading Tuition Assistance Programs
- Wellness and mental health programs
- Discounts from hundreds of retailers through our Perks at Work program
And more!
Grow Your Skills, Grow Your Potential
Responsibilities
Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accidental and weather-related claims for homeowners, commercial properties, and large losses.
We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.
Key Responsibilities:
- Conduct on-site inspections and assessments of property damages for both residential and commercial claims
- Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
- May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions
- Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
- Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
- Investigate and adjust both personal and commercial property claims with exposures up to $500,000
- Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
- Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines
Where you’ll work:
This position is located in Waco,TX. and is responsible for servicing these zip codes:
76682 76707 76643 76632 76557 76622 76633 76638 76630 76655 76706 76524 76561 76708 76712 76640 76579 76680 76711 76624 76657 76528 76656 76705 76661 76701 76685 76710 76704 76798 76634 76637 76644 76649 76654 76665 76684 76689 76702 76703 76714
Competitive candidates should reside within a commutable distance of this territory.
This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments.
Hours of operation are continually evaluated and may change based on business need. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel to assist in other territories. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.
Qualifications
- Bachelor's degree in a related field is preferred or equivalent work experience
- Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims
- Strong knowledge of property insurance policies, coverage and claim handling practices
- Demonstrated knowledge of both residential and commercial building construction
- Familiarity with local regulations and compliance requirements in your assigned territory
- Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
- Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus
- Proven ability to assess damages, estimate repair costs, and negotiate settlements
- Detail-oriented with strong organizational and analytical skills
- Proficient in using claims management software and other relevant tools
Physical Requirements:
- Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
- A valid driver's license is required
Preferred Skills:
- Experience in handling complex or high-value claims
- Construction background
- Water mitigation inspection
- Xactimate, XactContents
Additional Details:
- Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).
- State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.
- Visit State Farm Careers for more information on our benefits, locations, and the hiring process
Salary : $55,030 - $79,231
