What are the responsibilities and job description for the Claims Appraiser - Auto Estimatics position at State Farm?
Claims Appraiser - Auto Estimatics
US-CA-Bakersfield
Job ID : 2025-40491
Type : Regular Full Time
of Openings : 1
Category : Claims and Investigation
Bakersfield, CA
Overview
Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!
Responsibilities
As an Auto Estimator, you will collect vehicle information from repair shops or customers and complete initial estimates via photos or in person. You may be the first point of contact to meet with our insureds, explain coverage, estimate vehicle damage, and help them through the claims process while providing Remarkable service. This includes :
- Utilizing automated estimating systems to prepare repair estimates
- Providing technical support to claim handlers on vehicle repair issues
- Applying knowledge of market value and other factors affecting reparability issues
- Evaluating bid content and photo documentation, vehicle damage, and causation issues
- Answering inbound calls and making outbound calls to customers
- Providing exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
- May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions
Where You'll Work : This position is located in Bakersfield, CA. Competitive candidates should reside within a commutable distance of this territory.
The Appraiser Team works remotely but may require travel to auto shops for in-person inspections, and / or State Farm offices as needed. Candidates may be asked to work outside of their assigned territory as business needs dictates.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and / or irregular hours.
Qualifications
Competitive candidates must demonstrate the following :
Preferred Skills :
Competitive candidates also demonstrate the following :
Additional Details :
Please see job description
PI262136002
