Learning Analyst-Storyteller

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As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.

We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!

Visit our Careers page for more information on our benefits, locations and the process of joining the State Farm team!

Learning Analyst serve as the subject matter resource (SMR) for business storytelling and visual design within a function, producing compelling stories that enable our business to make informed data influenced decisions. A business story designer demonstrates a deep understanding and application of business storytelling skillsets and experience. The approach to work influences key stakeholders by conveying insights that can drive strategic decision-making. Business story designer prepares detailed storyboards showing sequence and timing of story development while championing a user/audience-centric design philosophy to provide great experiences for customers, business partners and employees.

Key Responsibilities:

• Visual design proficiency, providing creative direction and leading ideation and collaboration activities acting as a key voice in the interpretation, design and illustration of information, collaborating across the function to execute deliverables

• Consult in development of impactful narratives and provide actionable recommendations that align with business objectives, promoting and cultivating the continuous improvement of visual design strategy, audience/user experience standards, brand guidelines and aspirational visualizations.

• Developing and maintaining positive working relationships with stakeholders and other subject matter resources will be critical to success in this role. A curious business mindset with an ability to simplify complex concepts and analysis into easy-to-understand takeaways that drive business decisions is essential.

Additional Expectations:

• Demonstrate high proficiency with skills pertaining to presentation design and delivery 
• Experience in application of storytelling design tools and approaches targeted toward multiple audiences
• Creative thought partner, problem solver and ability to effectively collaborate on ideas
• Effectively prioritizes responsibilities and time, maintaining a high degree of creative output
• Creates a culture of execution for quality results while driving pace
• Design custom illustrations or other graphic elements
• Effectively apply storytelling techniques to support the execution of the established communication strategy
• Confident sharing creative knowledge with those around them and understand the power of great story
• From brainstorming to final execution, delivers business stories meeting client’s business objectives
• Collaborate with other team members and content/experience experts to develop story concepts and deliverables that are compelling and engaging for a wide range of audiences and communication purposes
• Oversees project progress and ensures on-time delivery, meeting client expectations
• Articulate and present your ideas to internal and external stakeholders
• Ability to self-motivate and motivate others to find creative solutions under tight deadlines

Fundamental Values of Distribution Strategists:

• Culture creator:  Sets the tone for a positive culture by establishing high standards and demonstrating high integrity.
• Visionary:  Communicates values and expectations, ensuring everyone understands the standards of behavior and performance.
• Emphasizes diversity and inclusion:  Creates an inclusive environment that celebrates diversity and promotes equal opportunities.
• Fosters psychological safety:  Encourages open and transparent communication channels, where peers are confident expressing ideas, concerns, and feedback.
• Promotes collaboration:  Creates opportunities for collaboration and teamwork, fostering a sense of unity and shared goals.
• Celebrates success and failure:  Acknowledges and appreciates the hard work and accomplishments of team members
• Empowers development:  Supports professional growth and development

***This position is a Hybrid work arrangement, located in Bloomington IL, Dunwoody GA, Richardson TX, or Tempe AZ. Remote opportunities will not be considered and relocation will not be offered.***

Desired Experience and Background:

• Relevant education and experience
• Excellent written and verbal communication, training and presentation skills
• Strong attention to detail and exhibits a high level of confidentiality
• Ability to challenge story effectiveness and collaborate on new ideas for increased comprehension and retention.
• Demonstrated flexibility, resilience, initiative and creativity
• Experience in storytelling to senior leadership and experience in a variety of design tools.
• Extensive experience in visual design, data visualization and best practices to tell actionable stories.
• Demonstrated advanced skills pertaining to presentation development
• Team player with a positive attitude, collaborative mindset, and excellent interpersonal skills who can work well with technical and non-technical staff across various functions
• Ability to take initiative and proactively identify issues/opportunities as well as recommend actions - capable of anticipating and answering client's next question
• Ability to lead work and drive pace towards quick and effective decisions
• Ability to identify top drivers of corporate strategy and align storytelling efforts to drive value in these areas
• Demonstrated advanced skills pertaining to storytelling, communication, visual design, and technical applications including PowerPoint, Excel, SharePoint, OneNote

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

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