What are the responsibilities and job description for the Server Assistant / Host / Food Runner position at State Hill Craft Cocktails & Kitchen?
About us
Located in Wyomissing PA, State Hill Craft Cocktails & Kitchen offers an eclectic lunch, dinner and cocktail menu that features from-scratch cooking and an emphasis on local ingredients.
We are hiring a part-time server assistant / host who wants to learn how to thrive in the restaurant industry and help us provide excellent service to our guests. The ideal candidate will be interested in learning how to be a successful server. Some experience is strongly preferred.
Responsibilities:
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Cleaning, bussing tables, rolling silverware.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
Job Type: Part-time
Pay: From $11.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $11
