IT Infrastructure Analyst

Since 1911, State Industrial Products has helped customers "Care for Work Environments"®. Throughout the years, our main focus has been to help customers enhance building environments and improve equipment productivity. No matter where you go in the United States, Canada or Puerto Rico, you will find State products hard at work in every industry imaginable. From market leading drain maintenance and air care programs to innovative cleaning systems, maintenance supplies and auxiliary programs, State Industrial Products offers facility management benefits that are second to none. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!

What's In It For You

We have a dedicated crew of more than 700 innovative and dedicated employees. Here are a few reasons why we’d make a great team:

• Career Opportunity. We are a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement.
• Work-life balance. We work a typical Monday-Friday 8a-5p work day. Take a well-deserved break on us, and enjoy time with your family and friends with generous PTO. And take advantage of our hybrid work model, by working from home 2 days per week.
• Benefits and Perks. We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance. We offer an on-site gym and an annual wellness program. Our corporate office is also a nicotine-free facility.
  
  
  

The IT Infrastructure Analyst is responsible for administering and monitoring corporate IT systems to ensure security, stability, and operational uptime. This role involves managing infrastructure technologies, messaging systems, desktop environments, and security solutions while providing high-quality support to end users. Additionally, the position includes participation in IT projects such as infrastructure upgrades, security enhancements, and network improvements.

The ideal candidate has a strong background in Windows Server environments, networking, cloud technologies (Microsoft Azure), and automation (PowerShell/Power Platform). Excellent problem-solving, communication, and organizational skills are essential, along with the ability to work independently and collaboratively in a dynamic corporate environment.

Position Responsibilities

• Infrastructure & Security Administration:
• Maintain and support Active Directory, Microsoft Azure, O365, and Windows Server environments.
• Administer security solutions, including MDM, MFA, antivirus/EDR, web and spam filtering, and SIEM tools.
• Manage patch deployment and system backups to ensure optimal security and stability.
• End-User Support & Troubleshooting:
• Provide responsive Tier 2/3 support for hardware, software, and infrastructure-related issues (on-site and remote).
• Troubleshoot and resolve escalated technical issues, identifying root causes and implementing long-term solutions.
• Assist with automated desktop deployment processes and imaging for streamlined device management.
• Networking & Cloud Technologies:
• Support and troubleshoot network infrastructure including Firewalls, Switch, Routers and Wireless Access Points.
• Monitor and optimize SD-WAN performance (experience in Cisco Meraki or similar technologies is a plus).
• Assist in managing cloud infrastructure, including Microsoft Azure and hybrid cloud solutions.
• Process Improvement & Documentation:
• Develop and maintain IT policies, procedures, and infrastructure documentation.
• Identify opportunities for automation and efficiency improvements using PowerShell and Power Platform technologies.
• Provide recommendations for system enhancements and security hardening.
• Project Participation:
• Assist in IT projects such as infrastructure upgrades and security initiatives.
• Collaborate with cross-functional teams to implement new technologies and optimize existing systems.
• Support business continuity and disaster recovery initiatives.
• Other Duties:
• Travel to corporate facilities as needed.
• Participate in after-hours or weekend support for critical issues and planned maintenance.
• Perform other duties and IT projects as assigned.
  
  
  

Education, Experience And Skills

• Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience).
• 5 years of experience supporting IT infrastructure in a corporate environment.
• Strong knowledge of Windows Server, Active Directory, and Office 365 administration.
• Proficiency in networking protocols and troubleshooting (TCP/IP, DHCP, DNS, VPN, wireless, RADIUS).
• Experience with PowerShell scripting or Power Platform for automation.
• Strong knowledge of Windows 11 and endpoint management.
• Excellent communication and interpersonal skills with the ability to translate technical concepts for non-technical users.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with SD-WAN technologies.
• Certifications such as Microsoft Certified: Azure Administrator, CompTIA Security , or equivalent.
• Familiarity with cloud security and hybrid environments.
• Experience in automated desktop deployment processes.
• Ability to work nonstandard hours for emergency support or scheduled maintenance.
• Ability to lift up to 50 lbs.
  
  
  

EOE Statement: State Industrial Products is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact our Human Resources Department.

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