What are the responsibilities and job description for the Business Systems Analyst position at State of Alaska?

Salary : $2,940.00 - $3,087.00 Biweekly

Location : Anchorage or Juneau, AK

Job Type : Full Time

Job Number : 49489

Department : Health

Division : Finance & Management Services

Opening Date : 02 / 25 / 2025

Closing Date : 3 / 11 / 2025 5 : 00 PM Alaska

Division : Departmental Support Services

Position Open To : Alaska Residents Only

Bargaining Unit : General Government

Range : 20

Job Description

Join the Department of Health!

We're thrilled to welcome you!

We've made our application process more accessible than ever.

Please take a look at our job announcement below.

If you can see yourself in this role, apply now-your next opportunity awaits!

This position is open to Alaskan Residents only.

Please check out the to determine if you qualify.

This position is currently located in Juneau.

The position may be in Anchorage or Juneau , depending upon the location of the most qualified candidate.

Are you interested in ensuring IT operations' financial aspects are managed proactively and collaboratively to achieve the best possible outcomes for the divisions we serve?

Join our Technology Office to thrive in an independent and innovative environment.

You'll take charge of exciting projects while collaborating with skilled colleagues.

Our Chief Technology Officer empowers you to develop your skills.

We value work / life balance, ensuring you have the flexibility and opportunity to succeed at work and in your personal life.

If you're ready to grow your career with us, we'd love to hear from you!

What you will be doing :

In this role, you will manage IT licenses and services and act as the primary contact for the department regarding software and IT solutions or services. You will help different teams access reliable pricing and technical information about software and IT services. This information will help them make wise investment choices.

Key responsibilities include :

Build strong relationships with internal clients to identify business needs and resolve issues proactively.
Identify, design, and implement process improvements to streamline efficiency.
Help lead innovative projects to modernize our IT infrastructure, enhance client services, and provide value to client engagements.

Our mission, values, and culture :

The Department of Health's mission is to promote the health, well-being, and self-sufficiency of Alaskans. Each member of the Information Technology Services team contributes to this mission by providing reliable, effective, HIPAA-compliant, and user-friendly technology solutions. The DOH Technology Office brings finance, technology, and business teams together to collaborate on IT spending decisions. We aim to manage and optimize the costs of cloud and IT services.

Benefits of joining our team :

Becoming a member of the Technology Office is a unique opportunity for a self-driven person to thrive in a culture of independence and innovation. The Chief Technology Officer's leadership style is based on trust, giving you the space to take ownership of your work and contribute to transformative projects. His approach fosters responsibility, empowerment, and the ability to achieve your professional best in a collaborative setting. Work / life balance is one of our key values.

The working environment you can expect :

This is an office role located in either Anchorage or Juneau. Optional hybrid telework is available. If selected for this position, you must maintain residency in Anchorage or Juneau, Alaska, and be prepared to report to the office at least one day per week.

Who we are looking for :

We are interested in candidates who possess some or all of the following position-specific competencies :

Cost Estimation and Analysis : Knowledge of the principles, practices, and methods used to determine, estimate, and analyze costs, including determining life cycle costs, application of cost models, and evaluation of cost realism.

Self-Management : Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Technology Awareness : Knowledge of developments and new applications of information technology (hardware, software, telecommunications), emerging technologies and their applications to business processes, and applications and implementation of information systems to meet organizational requirements.

To view the general description and example of duties for this job class, please go to the following link and search for Business Systems Analyst :

Minimum Qualifications

Competency-Based Minimum Qualifications Instructions

This job class uses competency-based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations instead of specific tasks and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to meet the competency successfully but rather to provide the manager / agency with a broad reference of options as to how an applicant can meet the job expectation.

Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports / demonstrates you possess the minimum required competencies for the job class.

Any combination of education and / or experience that provides the applicant with competencies in

Analytical Thinking / Problem Solving : uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.

Project Management : Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.

Requirements Analysis : Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches.

Technical Competence : Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Written Communication : Writes in a clear, concise, organized, and convincing manner for the intended audience

Equivalent to those typically gained by :

Training in information technology, business analytics, business information systems, operations management, or similar field and professional experience translating business needs to technical requirements and applying analytical processes to planning, design, and implementation of IT systems to meet the business requirements. Special Note :

Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.

Training" and "education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

Additional Required Information

At the time of the interview, please provide the following :

Three (3) professional references whom we may contact by phone, one (1) of whom must be your current or most recent supervisor, if not already provided in the application.

Current performance evaluation, if available.

A copy of academic transcripts (unofficial are okay; please ensure that the institution name / URL is listed on the transcripts) is used to support that you meet the minimum qualification competencies.

Please read the below information carefully. This applies to your application submission.

SUPPLEMENTAL QUESTIONS

For your application to be evaluated, you must answer the Supplemental Questions.

The State of Alaska uses four proficiency levels to measure and describe an applicant's level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are Mastery, Fluency, Literacy, and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions.

CLASSIFICATION STUDY

This position is currently undergoing review as a part of the IT job class study, and therefore, both the title and the pay range assigned may be subject to change upon the completion of the study.

EDUCATION

To verify education is being used to meet and / or support the required minimum qualifications / competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications / competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution / URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.

WORK EXPERIENCE

When using work experience not already documented in your application, please provide the employer's name, your job title, employment dates, and whether you were working full-time or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position to which you are applying.

If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.

NOTE : Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

The State of Alaska does not provide VISA Employer sponsorships.

MULTIPLE LOCATIONS :

The location of this position is currently in Juneau . The position may be located in Anchorage or Juneau, depending upon the location of the most qualified candidate. Please select the location(s) you are willing to be considered for. There is one position to be filled.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

APPLICATION NOTICE

You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here :

NOTICE

Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page at :

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY : Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to.

For applicant password assistance, please visit :

Contact Information

For specific information about the position, feel free to contact the hiring manager at :

Andrew Deitrich / Chief Technology Officer

Phone : 907-519-2074

Email :

Careers with the State of Alaska offer MANY benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

Health insurance, which includes employer contributions toward medical / vision / dental

The following employee groups are under AlaskaCare Benefits administered by the State : See for additional information.

AVTEC

Confidential

Correctional Officers

Marine Engineers

Mt. Edgecumbe Teachers

Supervisory

Unlicensed Vessel Personnel / Inland Boatman's Union

Exempt employees (not covered by collective bargaining)

The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.

General Government

Labor, Trades and Crafts

Public Safety Employees Association

Masters, Mates & Pilots

Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits

Group-based insurance premiums for

Term life (employee, spouse or qualified same sex partner, and dependents)

Long-term and short-term disability

Accidental Death and Dismemberment

Long-term care (self and eligible family members)

Supplemental Survivor Benefits

Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

Membership in the Public Employees Retirement System (PERS) / Teachers' Retirement System (TRS)

Matching employer contribution into a defined contribution program (new employees)

Employer contribution into a defined benefit or defined contribution program (current employees)

Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security

Option to enroll in the Alaska Deferred Compensation Program

Note : The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See for additional information

Paid Leave & Other Benefits

Personal leave with an accrual rate increase based on time served

Twelve (12) paid holidays a year

I acknowledge and understand that the education and / or experience used to meet the minimum competencies for this position must be adequately documented in this application to be considered.

This position can be located in either Anchorage or Juneau, depending on the location of the selected candidate. Please indicate which location you are applying for.

Anchorage ($2940.00 / Biweekly)

Juneau ($3087.00 / Biweekly)

Please rate your level of proficiency in Technical Competence : Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Mastery : Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.

Fluency : Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.

Literacy : Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.