Client Services Navigator (AMERICORPS - 02AMCORP)

Job Description

This position is open to All Applicants.

The Department of Administration, Public Defender Agency (PDA) is recruiting for multiple Client Services Navigator (AmeriCorps) positions in multiple locations.

What You Will Be Doing:
AmeriCorps Members at the Public Defender Agency have the opportunity to learn about the legal system, hone administrative, interpersonal, and professional skills to further their career development in the legal field, social services, and re-entry. Most importantly, they get to do this while working as a team to provide meaningful contributions to Alaska, as the work we do impacts people’s lives and protects the constitutional rights of all Alaskans.

Our Mission, Values, and Culture:
The Agency’s mission is to provide constitutionally mandated legal representation to indigent clients appointed by the court. The Agency utilizes a holistic defense approach and engages AmeriCorps Members as Client Services Navigators to address clients’ non-legal barriers to success such as substance use disorder, homelessness, food insecurity, and more.

Benefits of Joining Our Team:
Many AmeriCorps Members use the skills and experience they gain to transition to positions within the Agency, the State of Alaska, or the private sector; many have also used this experience to bolster college and graduate school applications. Further benefits include:

• Medical/dental/vision coverage through Cigna
• Federal student loan forbearance (for eligible loans)
• Child care assistance
• Relocation assistance
• Member Assistance Program through AllOneHealth
• Segal Education Award (upon successful program completion)
  

The Working Environment You Can Expect:

The Agency has thirteen offices statewide, located in Anchorage, Bethel, Dillingham, Fairbanks, Juneau, Kenai, Ketchikan, Kodiak, Kotzebue, Nome, Palmer, Sitka, and Utqiagvik.

This is not an employed position. Client Services Navigators are AmeriCorps Members completing a 12-month commitment to national service. Members receive a living allowance of $35,000.00 for 12 months of service. The program starts 8/4/2025 and runs through 7/31/2026.

Who We Are Looking For:
Minimum age of 18. High school diploma or GED required. Some college preferred. Previous experience in social services coordination and volunteer service preferred.

Minimum Qualifications

This is an exempt position - see specific job posting for additional information.

Additional Required Information

Please apply at: https://my.americorps.gov/

Search for Program Name “SAME Justice” and apply for the location(s) in which you are interested in serving. Or email Amanda Hillberry at amanda.hillberry@alaska.gov for a direct link or to get more information about AmeriCorps and the Agency’s program.

Please do not apply through Workplace Alaska.

ONGOING POSTING NOTICE
The applicant pool(s) for this position will be reviewed regularly for qualified applicants. This recruitment may be closed early if a qualified applicant is found before the closing date. Interested applicants are encouraged to apply as soon as possible to ensure consideration.

APSIN
Please be aware – this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Contact Information

For specific information in reference to the position, please contact the hiring manager:

Amanda Hillberry, Paralegal Specialist 2

Phone: (907) 458-6800

amanda.hillberry@alaska.gov

Salary : $35,000