What are the responsibilities and job description for the Correspondence and Constituent Relations Assistant position at State of Alaska?
What you will be doing:
This position provides support in the Constituent Relations (CR) Unit of the Office of the Governor, with a primary focus on staffing the Governor's Juneau reception desk. Additionally, this position provides assistance with constituent inquires, light drafting and assists with special projects.
The benefits of joining our team:
Our office offers a dynamic, team-oriented atmosphere dedicated to providing the constituents of Alaska with excellent customer service and the utmost respect. Although our team is small, we work with a wide variety of individuals across all state departments. This position offers Public Employees Retirement System (PERS), the Supplemental Annuity Plan (SBS), health insurance, twelve paid holidays annually, and accrued paid leave.
The working environment you can expect:
This position is located on the third floor of the Capitol Building in beautiful downtown Juneau. Our daily working environment is fast-paced and teamwork oriented. There may be some overtime required depending on the time of year and office needs.
We are looking for the following knowledge, skills and abilities:
• General understanding of proper telephone etiquette and customer service protocols.
• General knowledge of office procedures.
• Knowledge of office equipment including scanners, copiers, fax machines, printers, and Windows PC Microsoft applications, including Word, Excel, Outlook, and Access.
• Good organizational skills.
• A courteous and professional demeanor; customer service experience is preferred.
• Ability to adapt and function independently and cooperatively in a professional, fast- paced working environment.
• Discretion and independent judgment in evaluating information and understanding the ramifications of actions taken.
• Ability to establish and maintain effective working relationships with others.
• Ability to work independently and as part of an upbeat group.
• Ability to maintain confidential information. High school diploma or equivalent Cover Letter
A cover letter is required for this position. The cover letter should highlight your knowledge, skills, abilities and experience as they pertain to the responsibilities listed in the job description above. Please attach the cover letter to your application before submitting it online, or if unable to attach to your application, email it to the email address listed below. The cover letter will be used to help determine which applicants will advance to the interview phase of the recruitment and selection process. Your cover letter will be used as a writing example.
All offers of employment at the Office of the Governor are contingent upon results of a background check.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call (907) 465-3897 in Juneau or the TDD for the hearing impaired at (800) 770-8973. The State of Alaska is an equal opportunity employer. Liz Williams
Director of Correspondence and Constituent Relations
Office of Governor Mike Dunleavy.
liz.williams@alaska.gov
(907)465-3500
Salary : $28
