What are the responsibilities and job description for the Medicaid Program Specialist 3 (PCN 064041) position at State of Alaska?
Job Description
- Join the Department of Health!We’re thrilled to welcome you!We’ve made our application process more accessible than ever.Please take a look at our job announcement below.If you can see yourself in this role, apply now—your next opportunity awaits!This position is open to Alaskan Residents only.Please check out the residency definition to determine if you qualify.This position is currently located in Juneau. The position may be in Anchorage or Juneau, depending upon the location of the most qualified candidate.
What You Will Be Doing:
As the Medicaid Program Specialist 3, you will develop, implement, and manage statewide communication programs for the division. Your responsibilities include coordinating public relations, media content, publications, and training programs. You will collaborate on significant public relations projects impacting the organization and the public. Additionally, you'll handle responses to inquiries from legislative offices, the Office of the Governor, and the Commissioner’s Office regarding division programs. This role also involves managing requests under the Alaska Public Records Act, allowing for independent judgment and self-direction.
Our organization, mission, and culture:
Our mission is to provide and maintain the operations aspects of health care coverage and programs for all eligible Alaskans in need. We also protect Alaska’s most vulnerable populations through our certification and licensing sections. This position contributes to our mission by clearly articulating Medicaid policies and any policy or operational process changes and helping to communicate these changes to stakeholders, Medicaid recipients, and the public.
The benefits of joining our team:The State of Alaska has a generous benefits package and an excellent retirement plan. Please see here for more information: https://doa.alaska.gov/dop/workplace/benefits/
This is an exciting opportunity for you to contribute to building a brand-new Unit within the dynamic Division of Health Care Services. You’ll play an integral role in improving the lives of Alaskans through collaboration, support, and open exchange of ideas. Your input will be valued in research, development, and healthcare policy decision-making. This position offers you the chance to enhance your skills and expand your knowledge in writing, editing, graphic design, and web-internet technologies. The ideal candidate will be self-motivated and committed to maintaining the highest level of professionalism in communication.
The working environment you can expect:
The work location may be in either Juneau or Anchorage and will depend on the selected candidate's location. If hired in Anchorage, your office will be conveniently located in Midtown’s Business Park, a single-story building with ample free parking. The area offers convenient shopping and dining and access to regional transportation. Close by, Cuddy Park provides a place for lunchtime strolls. If hired in Juneau, you will be part of the Director’s office in vibrant downtown Juneau’s Alaska Office Building. You will have covered free parking and a newly remodeled office with a wall of windows overlooking Mount Juneau, Mount Roberts, and the Capitol Building. Shopping, dining, and hiking trails are all within walking distance. In both locations, we offer the option of a hybrid telework schedule with 1 day in the office and 4 days at home. Initial onboarding and training may require full-time office work for a limited period.
Who we are looking for:The ideal candidate will possess some or all of the following position-specific competencies:
Communications and Media: Knowledge of the production, communication and dissemination of information and ideas to inform and entertain via written, oral, and visual media and social media.
Web Technology: Knowledge of the principles and methods of web technologies, tools, and delivery systems, including web security, privacy policy practices, and user interface issues.
Legal, Government and Jurisprudence: Working knowledge of federal and State statutes, regulations, policies and procedures governing the business affairs of the division.
To view the general description and example of duties for this job class, please go to the following link and search for Medicaid Program Specialist 3:
https://www.governmentjobs.com/careers/Alaska/classspecs Minimum Qualifications
Competency-Based Minimum Qualifications Instructions
This job class uses competency-based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.
Competency Description
The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations instead of specific tasks and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to meet the competency successfully but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.
Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates you possess the minimum required competencies for the job class.Any combination of education and/or experience that provides the applicant with competencies in:
- Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources, as necessary.
- Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Technical Expertise: Effectively applies technical knowledge to solve a range of problems; develops technical solutions to new or highly complex problems that cannot be solved using existing methods or approaches; is sought out as an expert to provide advice or solutions in the technical area.
- Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.
Experience equivalent to those typically gained by:
Progressively responsible professional experience such as supporting the administration of a Medicaid or Medicare program, health insurance service, health insurance management information system, health insurance finance or accounting program, Supplemental Security Income benefits or vocational rehabilitation program; auditing or monitoring medical or public assistance programs for fraud or quality assurance; processing medical claims using medical coding and medical billing knowledge; designing, developing, testing for quality assurance, and implementing an information system and/or training or education which includes such course work as business administration, computer sciences, economics, healthcare, legal studies, medical billing or coding, public health, public assistance, psychology.
Special Note:
“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
“Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.
Additional Required Information
At the time of the interview, please provide the following:
- Three (3) professional references whom we may contact by phone, one (1) of whom must be your current or most recent supervisor, if not already provided in the application.
- Last two (2) years of performance evaluations, if available.
- A copy of academic transcripts (unofficial are okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualification competencies.
Please read the information below carefully. This applies to your application submission.SUPPLEMENTAL QUESTIONS
For your application to be evaluated, you must answer the Supplemental Questions.
The State of Alaska uses four proficiency levels to measure and describe an applicant’s level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are Mastery, Fluency, Literacy, and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions.
EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts.) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.
WORK EXPERIENCEWhen using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position you are applying for.
If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.MULTIPLE LOCATIONS:The location of this position is currently in Juneau. The position may be located in Anchorage or Juneau, depending upon the location of the most qualified candidate. Please select the location(s) you are willing to be considered for. There is one position to be filled.
APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance, please visit https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.Contact Information
For specific information about the position, feel free to contact the hiring manager at:
Kate Hudson/Medicaid Program Specialist 5
Phone: 907-306-3361
Email: kate.hudson@alaska.gov
