Office Assistant 2 (12-1055)

WHAT YOU WILL BE DOING

This position is the face of the Alaska State Troopers to the community. Job duties include interacting with the public, answering phones, large amounts of complex data entry, case research, and other related clerical tasks. This position splits duties with the other Records Unit support staff.

OUR ORGANIZATION, MISSION, AND CULTURE:

The Alaska State Troopers is one of the most unique and respected law enforcement agencies in the nation. All positions strive to exhibit the core values of loyalty, integrity, courage, compassion, leadership, and accountability and are all committed to the common goal of promoting public safety and law enforcement to communities they serve in Alaska

THE BENEFITS OF JOINING OUR TEAM:

You have the opportunity to learn and understand department regulations, programs, and policies while working with a team of highly dedicated, hardworking individuals all committed to the common goal of promoting public safety and supporting law enforcement efforts across the Kenai Peninsula.

THE WORKING CONDITIONS YOU CAN EXPECT:

This position is located at the Soldotna State Trooper Post on Kalifornsky Beach Road in Soldotna. Office space consists of individual workstations in an open area with a shared workstation located at the front counter to work directly with the public. The office is shared with three other administrative staff members with frequent use of office equipment by other staff. Individuals must be able to work with frequent interruptions and be able to work well with others in order to be successful in this position

WHO WE ARE LOOKING FOR:

We are interested in candidates who possess some or all of the following position specific competencies:

• Customer Service: Interacts with recipients of services (internal or external customers) in a way that provides accurate, timely, and effective information and service in a courteous and professional manner.
• Clerical: applies knowledge of clerical equipment and software, processes, techniques, and professional standards to complete routine office work to generally accepted professional standards. Completes work independently with minimal supervision. Uses skills and abilities to complete tasks consisting of many different and connected parts, including deciding which processes to use.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Self Management: effectively prioritizes and completes tasks in order to deliver desired outcomes within allotted time frames. Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals

More information about the Department of Public Safety can be found on our website: http://dps.alaska.gov/

High school diploma or the equivalent.
AND
One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Substitution:
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note:
"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.

COVER LETTER

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.    


AT TIME OF INTERVIEW
At time of interview, applicants must provide the following items:

• Transcripts if using education to meet minimum qualifications
• Three professional references

SPECIFIC REQUIRMENTS FOR THE POSITION

• Valid Alaska Driver’s License desired.
• Requires occasional travel within the State.
• Will need to obtain Level One Procurement Authority: frequent use of ARMS, APSIN, NCIC, IRIS FIN, IRIS HRM, ALDER, & DPS Property Authority

ALASKA PUBLIC SAFETY INFORMATION NETWORK

This position requires the use of the Alaska Public Safety Information Network (APSIN).  A security clearance issued by the Department of Public Safety is necessary to use APSIN.  DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, a security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application or security clearance.  

BACKGROUND CHECK 

This position requires the incumbent to submit to a fingerprint based criminal history background check.  Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process.

CONFIDENTIALITY AGREEMENT
The successful candidate will be required to read, understand, and agree to via signature, an agreement of confidentiality concerning the work commonly encountered within the Department of Public Safety to qualify for this position.

EDUCATION 

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment. 

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.  

WORK EXPERIENCE

Applications will be reviewed to determine if minimum qualifications are met.   Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package.  Please include the employer’s name, your job title, dates of employment, and whether the employment was full or part-time.  Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.

 

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

 

MULTIPLE VACANCIES 

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

 

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

 

NOTICE

If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

 

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For specific information in reference to the position please contact the hiring manager:  

Vicki Head

Administrative Assistant 2

Phone: 907-260-2707

vicki.headl@alaska.gov

Salary : $20