What are the responsibilities and job description for the Operations Manager position at State of Alaska?
Our Mission: Enhance Government Operations and Accountability
Our team includes professional administrative and auditing staff that are dedicated to this mission and truly passionate about the part they play in holding government agencies accountable to the laws enacted by the legislature and federal government. Serving as one of the legislature's most significant "checks" in the balance of powers, our employees find a sense of pride in the work we do. Our core values entail a commitment to excellence, integrity, and making a difference.
General Description:
Under the direction of the Legislative Auditor, this position is responsible for managing the Division's digital media communications, recruiting, hiring, onboarding, and general administrative duties. The ideal candidate is a person who likes to interact with people and is comfortable initiating conversations and establishing relationships. The digital media responsibilities for this position are new and the successful applicant will work with subject matter experts, information technology staff, and contractors as determined necessary, to create, maintain, and update effective digital media communication platforms (such as LinkedIn) to meet the Division's goals. This position requires both technical and communication skills and serves as a member of the Division's administrative team. The successful candidate must display excellent attendance and ability to work effectively under pressure.
Travel may be required as needed (approximately 15 nights a year)
Key responsibilities of the position include, but are not limited to:
- Lead the recruitment efforts for all Division positions, create and post job announcements, screen and interview candidates, conduct reference checks, extend job offers, conduct orientation for new employees, and monitor the career-path training program.
- Develop recruitment strategies to achieve required staffing levels.
- Develop and maintain relationships with colleges and universities to help identify and contact qualified applicants.
- Schedule and attend job/career fairs to help identify and contact qualified applicants.
- Provide information on Division operations and job opportunities to potential applicants.
- Oversee the internship program, including organizing responsibilities for interns, hiring interns, and monitoring progress.
- Maintain records of recruiting activities as required.
- Maintain position descriptions.
- Schedule and facilitate team building activities.
- Schedule and track training for audit staff.
- Oversee division evaluation process.
- Organize and oversee the Division's annual training conference.
- Create and administer surveys in coordination with senior audit staff.
- Track needed policy updates.
- Serve as liaison with marketing contractor to help facilitate updates to division webpage and other communication formats.
- Other duties as assigned.
Other Duties
These specifications are not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.
Knowledge, Skills, Abilities, and Experience – The ideal candidate will possess some or all of the following knowledge, skills, abilities, and experience. All of these traits and experience must be documented in your cover letter and applicant profile; if you do not have experience with one or more of the traits listed below, simply state so.
- Experience that demonstrates the ability to successfully work with multiple priorities while maintaining a high degree of accuracy on detail-oriented tasks.
- Ability to determine priorities, formulate short- and long-term goals and objectives with accompanying organizational plans, monitor progress, and adjust resources to accomplish objectives.
- Ability to interpret and enforce rules and regulations with firmness, tact, and impartiality.
- Familiarity with electronic publishing and digital media applications (WordPress and Adobe Creative Cloud applications such as Acrobat, Premiere Pro, Illustrator, Photoshop, InDesign, etc.).
- Experience with common office productivity software (Adobe Acrobat, Microsoft Office Suite, etc.).
- Ability to perform a variety of technical and specialized tasks in a competent and timely manner.
- Ability to act professionally, objectively, and impartially in dealing with Division staff, other State employees, and the public.
- Ability to work independently while adhering to and meeting timeframes that, at times, may be pressing.
- Experience and ability to work on a team or committee to accomplish organization-level goals.
- Ability to maintain confidentiality.
- Skill in analyzing complex issues and situations, drawing logical conclusions, and proposing viable solutions and courses of action.
- Skill in communicating effectively with others, both verbally and in writing.
- Ability to establish and maintain effective relationships with college professors and administrative staff, managers, operating agencies, employees, and potential employees.
- Ability to create and administer surveys.
- Ability to foster positive work environment and deal with conflict in a professional manner.
Distinguishing Characteristics
- This is a fully exempt class under Alaska Statute 39.25.110(3).
- Positions in the Division of Legislative Audit are required to be politically neutral.
- Currently, we are not providing visa employer sponsorships.
A bachelor's degree from an accredited college, with a minimum cumulative grade point average of 3.0 and a major in business management, public administration, marketing, operations management, or a field that is closely related to the occupational area associated with the position to be filled;
AND
One year of professional experience in an occupation that would provide knowledge of the principles, practices, techniques, and theory of the business or operational area associated with the position to be filled.
OR
Four years of experience in an operational area associated with the position to be filled.Required Documents
In addition to completing and submitting the Workplace Alaska application, a cover letter is required to be submitted as part of this application package. The cover letter will be used as a writing sample. The cover letter must highlight your knowledge, skills, abilities, and experience individually as listed above; if you do not possess one of the referenced traits, please simply state so in the cover letter. Additionally, if using education to meet the minimum qualifications, college transcripts are required to be submitted as part of this application package. Please attach the cover letter and college transcripts, if applicable, to your application before submitting it online; if unable to attach the documents to your application, fax or email it to the contact provided in the job posting. Your cover letter, which is part of your application package, will be used to help determine which applicants will advance to the interview phase of the recruitment selection process.
Selection Procedure
Applicants are required to meet the minimum qualifications as outlined above. The Division's strict selection criteria requires an application package to contain the required information before determining eligibility to interview. If the application package is not complete and/or minimum qualifications have not been met, applicants will not be considered for an interview.
EEO Statement
The Division of Legislative Audit complies with Title I of the Americans with Disabilities Act. Individuals with disabilities who require accommodation should contact our main office at (907) 465-3830 in Juneau or correspond with the Compliance Auditor Mike Barnhill at michael.barnhill@akleg.gov. The Division of Legislative Audit is an equal opportunity employer.
Workplace Alaska Application Questions and Assistance
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.
Salary : $82,173 - $87,945
