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Retirement & Benefits Technician 2

State of Alaska
Juneau, AK Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 6/11/2025

Salary : $27.17 Hourly

Location : Juneau, AK

Job Type : Full Time

Job Number : 49406

Department : Administration

Division : Retirement & Benefits

Opening Date : 02 / 27 / 2025

Closing Date : 3 / 10 / 2025 5 : 00 PM Alaska

Division : Retirement & Benefits

Position Open To : Alaska Residents Only

Bargaining Unit : General Government

Range : 14

Job Description

  • This position is open to Alaskan Residents only. Please check out the to determine if you qualify.

The Division of Retirement and Benefits is currently offering a hire incentive bonus of up to $4,000.00 to a newly hired Retirement and Benefits Technician 2.

The incentive bonus will be paid in three installments, minus mandatory deductions. Employees will be eligible for the first installment with the processing of the first full pay period after hire. Employees will be eligible for the second installment after the employee's successful completion of probation. Employees will be eligible for the third and final installment after two years of continuous employment. To receive an incentive, employees are expected to agree to a two-year term of employment with the Division of Retirement and Benefits.

The Department of Administration, Division of Retirement and Benefits is recruiting for a Retirement and Benefits Technician 2 in Juneau!

What You Will Be Doing :

This position will serve as a Retirement and Benefits Technician 2 for the Retirement Processing Team. The unit processes retirement benefits, claims, projections, and vesting letters, for the Public Employees' Retirement System (PERS), Teachers' Retirement System (TRS), Judicial Retirement System (JRS), National Guard Naval Militia Retirement System (NGNMRS), Elected Public Officials Retirement System (EPORS), and the Defined Contributions Plans.

Our Mission, Values, and Culture :

The Division of Retirement and Benefits administers the State of Alaska and political subdivision retirement and benefit plans. Our focus is to deliver excellent, accurate, and timely service to our member community.

Benefits of Joining Our Team : The satisfaction of working together to assist our members with their transition to retirement.

The Working Environment You Can Expect :

The workspace is located on the sixth floor of the State Office Building in downtown Juneau. The hours are from 8 : 00 a.m. to 4 : 30 p.m., Monday through Friday.

Who We Are Looking For :

To be successful in the position, the candidate should be able to demonstrate some or all of the following core competencies (knowledge, skills, and abilities) :

  • Arithmetic / Mathematical Reasoning : Performs computations such as addition, subtraction, multiplication, and division correctly; solves practical problems by choosing appropriately from a variety of mathematical techniques such as formulas and percentages.
  • Customer Service : Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
  • Flexibility : Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
  • Reading Comprehension : Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
  • Computer Skills : Uses computers, software applications, databases, and automated systems to accomplish work.
  • To view the general description and example of duties for the position, please go to the following link :

    If you can imagine yourself in this role, we encourage you to apply!

    Minimum Qualifications

    Six months of experience as a Retirement and Benefits Technician 1 with the State of Alaska or the equivalent elsewhere.

    Six months of entry-level technical experience that required applying basic knowledge of a retirement program, benefits program, human resources policy, or labor relations guidelines, or in preparing, receiving, reviewing and processing health, life, or disability insurance claims or payments, or processing budgetary or financial documents.

    Processing," means responsibility for performing basic calculations, the accuracy of the information, and its compliance with policy and guidelines.

    The experience is equivalent to Human Resource Technician 1, Administrative Assistant 1, Insurance Licensing Examiner 1, PFD Technician 2, Eligibility Technician 1, and Accounting Technician 1 with the State of Alaska or the equivalent elsewhere.

    One year of advanced clerical experience in an office environment where the work supported the efforts of technical or professional staff, and required some application of guidelines and policies to meet assigned responsibilities.

    Application of guidelines or policy," means that written direction or accepted theory, from which deviation is not a common option, dictates the nature and process of the work.

    Experience is equivalent to Office Assistant 2, Office Assistant 3, Office Assistant 4, Accounting Clerk, Secretary, and Statistical Clerk with the State of Alaska or the equivalent elsewhere.

    One year of post-secondary education (32 semester hours or 48 quarter hours from an accredited college or university equals one year) in any field.

    Additional Required Information

    Please read the below information carefully. This applies to your application submission.

    EDUCATION

    To verify education is being used to meet and / or support the required minimum qualifications / competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications / competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution / URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

    SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

    Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

    THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY

    This recruitment is open to Alaska Residents only. Applicants must meet in order to be considered for employment at this time.

    WORK EXPERIENCE

    Applications will be reviewed to determine if minimum qualifications are met. Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package. Please include the employer's name, your job title, dates of employment, and whether the employment was full or part-time. Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.

    NOTE : Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

    MULTIPLE VACANCIES

    This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

    EEO STATEMENT

    The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY : Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at : P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

    NOTICE

    If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at :

    WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

    Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to : recruitment.services@alaska.gov

    For applicant password assistance, please visit :

    Contact Information

    For specific information in reference to the position, please contact the hiring manager :

    Kenneth Woodbury, Member Benefits Manager

    Phone : (907) 465-4467

    Careers with the State of Alaska offer MANY benefits

    The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

    For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)

    Insurance Benefits

  • Health insurance, which includes employer contributions toward medical / vision / dental
  • The following employee groups are under AlaskaCare Benefits administered by the State : See for additional information.

    AVTEC

  • Confidential
  • Correctional Officers
  • Marine Engineers
  • Mt. Edgecumbe Teachers
  • Supervisory
  • Unlicensed Vessel Personnel / Inland Boatman's Union
  • Exempt employees (not covered by collective bargaining)
  • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
  • General Government

  • Labor, Trades and Crafts
  • Public Safety Employees Association
  • Masters, Mates & Pilots
  • Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
  • Optional Insurance Benefits

  • Group-based insurance premiums for
  • Term life (employee, spouse or qualified same sex partner, and dependents)

  • Long-term and short-term disability
  • Accidental Death and Dismemberment
  • Long-term care (self and eligible family members)
  • Supplemental Survivor Benefits
  • Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
  • Retirement Benefits

  • Membership in the Public Employees Retirement System (PERS) / Teachers' Retirement System (TRS)
  • Matching employer contribution into a defined contribution program (new employees)
  • Employer contribution into a defined benefit or defined contribution program (current employees)
  • Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
  • Option to enroll in the Alaska Deferred Compensation Program
  • Note : The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
  • See for additional information

    Paid Leave & Other Benefits

  • Personal leave with an accrual rate increase based on time served
  • Twelve (12) paid holidays a year
  • Salary : $27

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