What are the responsibilities and job description for the Terminal Supervisor (Alaska Railroad) position at State of Alaska?
JOB
PURPOSE OF POSITION: Directs, coordinates, and supervises all yard crews, switch engines, and train movements within and through the Terminal. Runs daily operations of the Terminal and provides leadership and organization in all activities. Ensures that train and engine personnel operate in a safe, professional and efficient manner. Supports and directly executes the train operations plan.Duties and Responsibilities: Manages daily train operating plans and directives within the terminal. Ensures that customer commitments are met and all industry switches are made on the designated schedule. Directs and supervises switching, train movements, and employee conduct in the yard. Directs Mechanical Department employees as their duties relate to terminal operations. Ensures that car location inventory and status is accurate and timely by reporting in the OIS and working directly with Freight Customer Service Representatives. Monitors and directs crews’ hours to meet budgetary and efficiency goals.Performs a variety of administrative duties including recording train make-ups, terminal and system car movements, terminal arrivals and departures, terminal inspections, customer audits and any other required information.Corrects and documents any deficiencies in work habits, attendance, rules, or safety conduct through additional training or other appropriate methods. Works closely with Field Managers in this aspect of position.Works with other operating personnel and crafts to understand customer expectations, the complexity and requirements/limitations on other departments, and coordinates efforts to meet ARRC goals.Ensures safe working conditions and compliance with operating rules by conducting operational monitoring and having start-of-shift safety briefings with each yard crew. Enters information submitted on Safety Incident Report Program (SIRP) forms. Works with Director, Anchorage Terminal Operations and Field Managers to develop new operating procedures or revise existing processes as required. May be required to participate in Incident Command activities. Conducts accident and incident investigation as a first on scene Supervisor on all property damage and personnel injuries. May be required to fill out all proper paperwork that is required in a First Alert report or formal investigation. May be required to participate in Incident Command exercises and activities.FACTOR 1: Technical and Operational KnowledgeKnowledgeable of railroad operating rules. Knowledgeable of locomotive power requirements, safety rules, timetables, clearances, track bulletins, Track Warrant and CTC rules, and train make-up restrictions. Possess computer skills with Microsoft Office applications and ability to learn internal ARRC systems, including the OIS, Fleet Tracker, Intranet Applications, and DB Launcher applications.FACTOR 2: Analytical Skills and ImpactWorks in a methodical and process oriented manner to meet critical deadlines related to on time train departures and customer commitments. Plans long-term and short-term business objectives. Handles complaints, arbitrates disputes, and resolves grievances. Investigates and resolves matters of significance on behalf of the organization. Commits the organization in matters that have significant financial impact. FACTOR 3: Supervision and ControlSupervises UTU represented employees in accordance with ARRC Human Resources policies and applicable collective bargaining agreements. Directs the work of individuals from other departments including TOFC, yard Carmen, and Maintenance of Way (MOW) section workers. Ensures compliance with ARRC equal employment policies, safety, operating rules, and government regulations. Alerts other managers and supervisors to unsafe conditions or inefficient processes and provides employees with feedback on specific issues relating to performance. Provides strong and consistent supervision of employees. FACTOR 4: CommunicationProvides constant communication through multiple means including radio, telephone, electronic mail, face-to-face, and written. Possesses excellent verbal and written communication skills. Communicates with individuals at all levels of the ARRC organization as well as external customers. Participates in daily conference calls with the Chief Dispatcher, Power Planner, Crew Dispatchers, and other terminals to plan the daily work flow. Maintains open communication(s) with supervisor(s). Provides information and directions, receives status information, and provides continuity in daily operations. Builds and maintains strong relationships with T&E employees as well as employees in other crafts and departments. FACTOR 5: Working ConditionsWork is indoors (50%) working at the desk in the terminals. About 50% of the work will take place outdoors and can include extreme weather conditions.Will predominantly work on a scheduled shift that varies, including nights, weekends, and holidays. Can be expected to replace and/or assist other Transportation Supervisors and Field managers on a limited basis. May be required to away from the assigned terminal on occasion.
EXAMPLE OF DUTIES
Education RequirementsHigh school diploma or GED is required.Work ExperienceTwo years of managing or supervisory experience. Railroad operating experience is preferred, but not required. Railroad operating experience includes work in Customer Service, Crew Dispatch, Train Dispatch, or Train and Engine in the Transportation Department as well as work in other railroad departments May substitute educational attainment for one year of the work experience requirement. Certification/License RequirementsAbility to be GCOR qualified is required. Must possess a valid driver’s license.Preferred QualificationsTrain and Engine Service experience is preferred. One year supervising, managing, directing, or being a team leader for train operations or other operating activities is preferred. The above reflects only the more significant details for the performance of the job and is not intended to be all inclusive.
SUPPLEMENTAL INFORMATION
Alaska Railroad Human Resources DepartmentE-Mail: arjobinfo@akrr.comPhone: 907-265-2220Mailing Address: P.O. Box 107500, Anchorage, AK 99510-7500Street Address: 327 West Ship Creek, Anchorage, AKFax Number: (907) 265-2542Alaska Railroad Corporation is an equal opportunity employerWORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov. For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
PURPOSE OF POSITION: Directs, coordinates, and supervises all yard crews, switch engines, and train movements within and through the Terminal. Runs daily operations of the Terminal and provides leadership and organization in all activities. Ensures that train and engine personnel operate in a safe, professional and efficient manner. Supports and directly executes the train operations plan.Duties and Responsibilities: Manages daily train operating plans and directives within the terminal. Ensures that customer commitments are met and all industry switches are made on the designated schedule. Directs and supervises switching, train movements, and employee conduct in the yard. Directs Mechanical Department employees as their duties relate to terminal operations. Ensures that car location inventory and status is accurate and timely by reporting in the OIS and working directly with Freight Customer Service Representatives. Monitors and directs crews’ hours to meet budgetary and efficiency goals.Performs a variety of administrative duties including recording train make-ups, terminal and system car movements, terminal arrivals and departures, terminal inspections, customer audits and any other required information.Corrects and documents any deficiencies in work habits, attendance, rules, or safety conduct through additional training or other appropriate methods. Works closely with Field Managers in this aspect of position.Works with other operating personnel and crafts to understand customer expectations, the complexity and requirements/limitations on other departments, and coordinates efforts to meet ARRC goals.Ensures safe working conditions and compliance with operating rules by conducting operational monitoring and having start-of-shift safety briefings with each yard crew. Enters information submitted on Safety Incident Report Program (SIRP) forms. Works with Director, Anchorage Terminal Operations and Field Managers to develop new operating procedures or revise existing processes as required. May be required to participate in Incident Command activities. Conducts accident and incident investigation as a first on scene Supervisor on all property damage and personnel injuries. May be required to fill out all proper paperwork that is required in a First Alert report or formal investigation. May be required to participate in Incident Command exercises and activities.FACTOR 1: Technical and Operational KnowledgeKnowledgeable of railroad operating rules. Knowledgeable of locomotive power requirements, safety rules, timetables, clearances, track bulletins, Track Warrant and CTC rules, and train make-up restrictions. Possess computer skills with Microsoft Office applications and ability to learn internal ARRC systems, including the OIS, Fleet Tracker, Intranet Applications, and DB Launcher applications.FACTOR 2: Analytical Skills and ImpactWorks in a methodical and process oriented manner to meet critical deadlines related to on time train departures and customer commitments. Plans long-term and short-term business objectives. Handles complaints, arbitrates disputes, and resolves grievances. Investigates and resolves matters of significance on behalf of the organization. Commits the organization in matters that have significant financial impact. FACTOR 3: Supervision and ControlSupervises UTU represented employees in accordance with ARRC Human Resources policies and applicable collective bargaining agreements. Directs the work of individuals from other departments including TOFC, yard Carmen, and Maintenance of Way (MOW) section workers. Ensures compliance with ARRC equal employment policies, safety, operating rules, and government regulations. Alerts other managers and supervisors to unsafe conditions or inefficient processes and provides employees with feedback on specific issues relating to performance. Provides strong and consistent supervision of employees. FACTOR 4: CommunicationProvides constant communication through multiple means including radio, telephone, electronic mail, face-to-face, and written. Possesses excellent verbal and written communication skills. Communicates with individuals at all levels of the ARRC organization as well as external customers. Participates in daily conference calls with the Chief Dispatcher, Power Planner, Crew Dispatchers, and other terminals to plan the daily work flow. Maintains open communication(s) with supervisor(s). Provides information and directions, receives status information, and provides continuity in daily operations. Builds and maintains strong relationships with T&E employees as well as employees in other crafts and departments. FACTOR 5: Working ConditionsWork is indoors (50%) working at the desk in the terminals. About 50% of the work will take place outdoors and can include extreme weather conditions.Will predominantly work on a scheduled shift that varies, including nights, weekends, and holidays. Can be expected to replace and/or assist other Transportation Supervisors and Field managers on a limited basis. May be required to away from the assigned terminal on occasion.
EXAMPLE OF DUTIES
Education RequirementsHigh school diploma or GED is required.Work ExperienceTwo years of managing or supervisory experience. Railroad operating experience is preferred, but not required. Railroad operating experience includes work in Customer Service, Crew Dispatch, Train Dispatch, or Train and Engine in the Transportation Department as well as work in other railroad departments May substitute educational attainment for one year of the work experience requirement. Certification/License RequirementsAbility to be GCOR qualified is required. Must possess a valid driver’s license.Preferred QualificationsTrain and Engine Service experience is preferred. One year supervising, managing, directing, or being a team leader for train operations or other operating activities is preferred. The above reflects only the more significant details for the performance of the job and is not intended to be all inclusive.
SUPPLEMENTAL INFORMATION
Alaska Railroad Human Resources DepartmentE-Mail: arjobinfo@akrr.comPhone: 907-265-2220Mailing Address: P.O. Box 107500, Anchorage, AK 99510-7500Street Address: 327 West Ship Creek, Anchorage, AKFax Number: (907) 265-2542Alaska Railroad Corporation is an equal opportunity employerWORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov. For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
