IT Quality Assurance Analyst

ARIZONA DEPARTMENT OF REVENUE

Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.

All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.

IT Quality Assurance Analyst

Job Location:

Address: 1600 W. Monroe Street, Phoenix, AZ 85007

Posting Details

Salary: $55,000

Grade: 23

Closing Date: Open Until Filled

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

Job Summary

The IT Quality Assurance Analyst is responsible for analyzing requirements to develop test plans, create test cases, and document application defects for internally developed software for both .Net and Oracle applications that are used by both ADOR business units and taxpayers for intermediate, medium-scale projects.

Job Duties: IT Quality Assurance Analyst.pdf

Check out the attached job description for more details!

Job Requirements

Education & Experience

• Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor’s Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.
• Minimum of two years' experience in quality assurance testing and analysis
  
  

Licenses & Certifications

• None
  
  

Knowledge/Understanding

• Knowledge of quality assurance software testing tools and methodologies
• Knowledge and understanding of software development processes, including requirements and technical design analysis, development, system and user testing, problem resolution, and planning
  
  

Skills

• Effective verbal, written, and listening communication skills
• Effective organization and time management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations
• Effective interpersonal skills and demeanor
• Effective in the skill of synthesizing feedback and adjusting accordingly
• Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive.
• Proficient in the use of systems such as Google Suite, TFS, Azure DevOps, and Altova
  
  

Abilities

• Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
• Ability to work both independently and collaboratively as part of a team
• Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
• Ability to learn LEAN concepts, principles and tool
• Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed.
• Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another
  
  

Additional Job Demands

In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.)

Selective Preference(s)

• Bachelor’s Degree in Information Technology, Computer Science, or a related field
  
  

Pre-Employment Requirements

The final candidate will be required to abide by the the following pre-employment checks:

• Employment and Education Verification
• State and Federal Criminal Background Check, including fingerprinting
• Arizona Tax Filing Records Check
• If applicable, ASEDRA Authorized Driver Identification Check
  
  

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits

The State of Arizona provides a world class comprehensive benefits package including:

• Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.
• Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.
• Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities.
  
  

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.

Contact Us

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at talentgroup@azdor.gov.