What are the responsibilities and job description for the PARK RANGER position at State of Arizona?
ARIZONA STATE PARKS AND TRAILS
Managing and conserving Arizona’s natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners.
To
Arizona State Parks and Trails protects and preserves 30 State Parks and Natural Areas. The agency also includes the State Trails Program, outdoor-related Grants Program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. Arizona State Parks and Trails provides over 1,400 camping and RV sites throughout the parks and manages 8 of the top 25 most visited natural attractions in Arizona.
PARK RANGER
FOOL HOLLOW LAKE AND RECREATION AREA
*Must be able to work evenings, weekends and holidays*
Job Location:
Address: 1500 N. Fool Hollow lake, Show Low, AZ 85901
Posting Details:
Salary: $17.00 - $18.50 / per hour
Grade: 16
Closing Date: February 12, 2025
Job Summary:
Under general supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations.
Job Duties:
- Host visitors,
- Provides information in response to visitor questions, direction, guidance, and concerns.
Customer Service:
- Provides customer service by phone and in-person and respond to public inquiries about park hours, accommodations, and reservations.
Cash Handling:
- Perform cashier duties at Contact Station/Gift Shop.
- Collect and account for fees for park admission and store purchases.
Maintenance:
- performing various maintenance tasks proficiently including vehicle and park equipment, minor electrical, plumbing, and preventive maintenance.
- May lead and assist in training subordinate staff.
Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
Outdoor recreation and park management, outdoor/environmental and/or history/archeology education. Principles and processes for providing customer service satisfaction, safety, security, sanitation, operation maintenance, and public relations procedures and practices. Park rules, department policies, facility operational standards, and emergency response procedures. First Responder Training, EMS or First Aid training or equivalent experience. Knowledge of fees and revenue functions, general office procedures and outdoor parks and recreation. May require knowledge of Arizona Revised Statutes and law enforcement techniques.
Skill in:
Maintenance and inspection of park infrastructure. effective communication both written and verbal, active listening. Skill in public speaking both in a lecture setting and impromptu. Skill in customer service satisfaction, critical thinking, and issue resolution techniques to de-escalate upset or non-compliant visitors.
Ability to:
Work unsupervised in a constantly changing and dynamic environment. Ability to work and collaborate with coworkers to produce innovative concepts and resolve issues in a way that promotes a positive and healthy workplace culture. The ability to develop, modify, maintain and manage special assigned programs, projects and or duties specific to the operation of the park and the park goals. Ability to interact effectively with a wide variety of customers visiting the facility and successfully meeting their needs. Park Ranger Senior only: The ability to display non-supervisory leadership to other team members and Department personnel. May require supervisory abilities relevant to supervising employees and volunteers and special assignment personnel.
Selective Preference(s):
Two years of experience equivalent to a Park Ranger Specialist; OR three years of work experience in customer service, library or museum work; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.
Pre-Employment Requirements:
- Must possess and maintain a current Arizona Driver's license appropriate to assignment.
- Some positions may require certification as an Emergency Medical Technician.
this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
- Affordable medical, dental, life, and short-term disability insurance plans
- Top-ranked retirement and long-term disability plans
- 10 paid holidays per year
- Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
- Sick time accrued at 3.70 hours bi-weekly
- Deferred compensation plan
- Wellness plans
- Parental Leave - Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.
Contact Us:
Recruitmenthr@azstateparks.gov
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Having trouble applying for this position?
Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.
Salary : $17 - $19
