QUICK CONNECT LIAISON

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

QUICK CONNECT LIAISON

Job Location:

Division of Developmental Disabilities (DDD)

1789 West Jefferson Street, Phoenix, Arizona 85007

Posting Details

Salary: $50,000.00 - $52,000.00

Grade: 19

Closing Date: March 14, 2025

Job Summary

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Quick Connect Liaison. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services empower individuals with developmental disabilities to lead self-directed, healthy, and meaningful lives.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or a close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties

Essential Duties and Responsibilities include but are not limited to:

• Granting and terminating access to the QC application. Assisting OLCR staff with the license transfer. Providing correct levels of access for OLCR staff, licensing workers, and others. Assisting OLCR, QV staff and others with the password updates. Correcting application issues when mistakes are made by OLCR and QV staff. Running and disseminating reports to appropriate DDD staff.
• Serves as back up to the OLCR QV Trainer. Cooperating in development of QC training for QV. Assisting with the development and maintenance of the QV Contact list.
• Provides onboarding training to new OLCR and QV staff and others. Facilities understanding of the different functions and screens within the QC system.
• Works with the MIS team in identifying issues and system enchantments that require an adjustments to the QC system or systems reporting.
  
  

Knowledge In

Knowledge, Skills & Abilities (KSAs):

• Knowledge of Arizona Revised Statue, Arizona Administrative Code, and DDD Policies as they relate to HCBS Certification, Life Safety Inspections, and Developmental Home Licensing.
• Regulatory process and functions.
• Federal and State laws, rules, regulations, and policies related to HCBS Certification, Life Safety Inspections and Developmental Home Licensing.
  
  

Skills In

• Planning, problem solving, decision making and implementing.
• Use of basic grammar, spelling, and professional writing.
• Researching and resolving problems.
  
  

Ability To

• Establish professional partnerships.
• Work effectively with a wide range of personalities and team members.
• Communicate complex issues in a commonly understandable manner.
  
  

Selective Preference(s)

The ideal candidate for this position will have:

A bachelor’s degree and experience related to developmental home licensing or foster care licensing. Experience writing policies and procedures and developing training is preferred. Experience working with the Division of Development Disabilities is desirable.

Pre-Employment Requirements

• Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment /Eligibility Verification Program (E-Verify).
  
  

Benefits

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
  
  

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Retirement

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us

For questions about this career opportunity, please contact Wendy Browning at wbrowning@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting wbrowning@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.