What are the responsibilities and job description for the Information Security Enhancements position at State of California?
Under general supervision of the Information Technology Supervisor II (ITS II) over the Program Support Services group in the Office of Information Services the Information Technology Associate (ITA) responds to all DIR users providing timely, courteous, and effective technical support of computer hardware and software according to the IT Service Level Agreement. The ITA will also analyze, develop and document business processes utilizing industry best practices and standard methodologies.
This posting may be used to fill future vacancies in accordance with 2 CCR §249.3
To be considered for this Information Technology Associate job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin :
You will find additional information about the job in the Duty Statement .
Working Conditions
There is only one position that may be filled in either Oakland or Sacramento. If you are interested in the position at more than one location, please submit a separate application for each job control.
This position is located at :
1515 Clay Street #401
Oakland, CA 94612
The Information Technology Associate will work in an open-spaced, partitioned office environment, climate-controlled, high-rise office building under natural and artificial light in downtown Oakland, CA within walking distance of public transportation. The job involves substantial computer work, including document creation, research, email correspondence, and other related tasks. Currently DIR has a hybrid telework schedule with a minimum of 2 days in the office per week. The ITA may perform other duties (commensurate with this classification) as assigned, including work in other functional areas to cover during absences, equalizing work periods or otherwise balance the workload.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY ASSOCIATE
Additional Documents
Position Details Job Code # :
JC-464133
Position #(s) : 400-176-1401-124
Working Title :
Information Security Enhancements
Classification :
INFORMATION TECHNOLOGY ASSOCIATE $4,791.00 - $6,421.00 A
5,266.00 - $7,058.00 B
5,757.00 - $7,716.00 C
of Positions : Work Location :
Alameda County
Telework : Hybrid
Job Type : Permanent, Full Time
Department Information
The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.
Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at Applications must be received electronically by 11 : 59 p.m. on or before the above final filing date.
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received / processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination / Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions" section below and ensure the following :
Department Website : Special Requirements
All DIR employees are expected to conduct themselves in a professional manner that demonstrates respect for all employees and others they come in contact with during work hours, during work related activities, and anytime they represent the Department. Additionally, all DIR employees are responsible for promoting a safe and secure work environment, free from discrimination, harassment, inappropriate conduct, or retaliation.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date : 2 / 7 / 2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and / or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination / Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below :
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to :
Department of Industrial Relations
Cert Mailing Address Sacramento
Attn : Certifications Unit
2180 Harvard Street Suite 160
Sacramento , CA 95815
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at :
Department of Industrial Relations
Cert Drop Off Address Sacramento
2180 Harvard Street Suite 160
Sacramento , CA 95815
08 : 00 AM - 04 : 00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job :
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate :
This position requires the IT Associate to maintain acceptable, consistent and regular attendance at such level as is determined at the Department's sole discretion; Must be regularly available and willing to work the hours the Department determines are necessary or desirable to meet its business needs.
The IT Associate shall communicate effectively (orally and in writing) if both appropriate in dealing with the public and / or other employees; develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools, and equipment; complete assignments in a timely and efficient manner; and adhere to departmental policies and procedures regarding attendance, leave, and conduct.
Be able to maintain a professional attitude when providing IT services with attention to detail and effective organizational skills. Demonstrate effective oral and written communication skills. Travel to department remote sites, including CDT's Data Center (TMS).
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
We are a supportive office with a team approach to our work and nice people! Our office is pleasant and easy walking distance from BART (the benefits include a voucher for those who take BART to work). There is also daily parking in the building for $9.50 / day. Oakland City Center has many options for lunch and there is a Friday Farmer's Market within walking distance. The benefits package for state service is generous. Visit www.calhr.ca.gov for a full list of available benefits.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website : Special Requirements
Certification Unit
800) 564-0771
cert@dir.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact :
Diversity and Inclusion Office
916) 559-6999
DIO@dir.ca.gov
California Relay Service : 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information
Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.
Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.
If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.
Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.
Please let us know how you heard about our position by taking this brief survey : DIR Applicant Survey
DIR Mission and Core Values
Our mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.
Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.
Service - We are committed to responsibly serving the public and value their trust.
Respect - We treat others with dignity, courtesy and consideration.
Quality - We take pride in providing the public with accurate and timely services.
Transparency - We conduct ourselves with openness and accountability in all aspects of our work.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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