What are the responsibilities and job description for the Business Support Technician - Trinidad position at State of Colorado Job Opportunities?
Department Information
This position is only open to Colorado state residents.
This position is covered by the Partnership Agreement between the State of Colorado and Colorado Workers for Innovative and New Solutions (COWins).
New employees to the State will be paid biweekly. There are 26 biweekly pay periods in a year.
About CDOT
CDOT for All
CDOT’s strength is our people, and our commitment to our people is to shape, support, and sustain the employee experience, and ultimately, create a supportive workplace where everyone, regardless of gender, race, ethnicity, religion, national origin, age, sexual orientation, gender identity, citizenship status, education, disability, socio-economic status, or any other identity, has the opportunity to thrive.
Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://studentaid.gov/pslf/
The eligible list created from this announcement may be used to fill one or more positions.
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Description of Job
About the Position
The Colorado Department of Transportation (CDOT) is looking for a Business Support Technician in our R2 Trinidad location. This position provides support to the maintenance section supervisors by diagnosing and resolving issues related to work orders, timesheets, and budget and maintenance data and records.
Major duties and responsibilities include, but are not limited to:
- Provide technical and operational support to the Maintenance Superintendent, Deputy Maintenance Superintendents, Technician V, LTC OPS Is, and Maintenance Employees..
- Reviews, corrects, and tracks work orders, timesheets, and budget information.
- Works with CDOT personnel to ensure consistency of maintenance and financial data collection.
- Creates reports using historical and current data.
- Provides technical support and training to CDOT personnel on various computer applications and CDOT processes.
- Tracks expiration dates for DOT medical certifications, creates paperwork for any renewals, and schedules employees for physicals.
- Utilizes State and CDOT fiscal rules and processes to procure goods and services.
- Processes accounts payable by coding invoices, collecting supporting documentation, and researching and correcting discrepancies.
- Represents the department and supervisors by providing customer service by phone, email, and in person to CDOT employees, contractors, vendors, and the traveling public.
- Assists with managing and maintaining employee, equipment, and financial files.
- Other job duties as assigned.
- Your schedule will primarily be 8:00 am – 4:30 pm work hours, Monday-Friday with the opportunity for a flexible schedule.
- Occasional overnight travel 1-3 times a year throughout Colorado.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications
Experience Only:
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Three (3) years of full-time work experience where the primary job duties include the following:
- Working with data in computer systems (e.g. Excel, SAP); Compiling information for tracking and recording various reports as well as provide timekeeping and / or time entry for the department.
- Applying rules and procedures for the entry, quality assurance, analysis, resolving of issues, reporting and manipulation of data;
- Providing on-going customer service in person, on the phone, and/or via email to internal and external customers.
Education and Experience:
- A combination of related education from a college or university from a U.S. accredited institution in Accounting, Auditing, Business Administration, Computer Sciences, Construction Management, Data Management, Finance, Mathematics, or other field of study closely related to the duties and/or relevant experience in an occupation related to the work assigned equal to three (3) years.
Please Note: The required experience must be substantiated within the work experience section of your application. “See Resume” statements on the application or resumes in lieu of a complete application may not be accepted. Additional information submitted after the closing date of this announcement will not be considered in the review of your application. In addition, part-time work will be prorated.
Conditions of Employment
- Must pass a pre-employment screening which may include social security number trace, criminal records check, public court records check, educational records, and driving records checks. More information in the supplemental information section.
- A current valid driver license is required for all Colorado Department of Transportation (CDOT) positions which require operating a state or personal motor vehicle to perform one or more essential functions of the position.
Preferred Qualifications
The exceptional applicant will an experienced Business Support Technician (Tech III) with proven ability or accomplishment in the following:
- Demonstrated success with the duties listed in the Description of the Job section;
- Experience in regulatory compliance activities such as inspecting, permitting, or reporting;
- Ability to work independently and stay on task, being accountable for work time;
- Years of State service experience related to the duties of this position;
- Highest work/personal ethics and integrity;
- Ability to work under tight deadlines and be adaptable to changing assignments;
- Ability to take initiative to solve problems in an innovative manner;
- Ability to work with a variety of stakeholders with sensitivity to their needs, priorities, promises made and commitments;
- Effective interpersonal and relationship-building skills;
- Strong time and project management skills, including prioritization and multi-tasking ability;
- Excellent reasoning, investigative, analytical, and problem-solving ability;
- Excellent facilitation, presentation, and communication skills, both written and oral;
- Strong attention to technical detail and accuracy;
- Passion for safety;
- Experience in data entry and administrative tasks.
- Fluency in Microsoft Office Suite (Word, Excel, PowerPoint), Gmail, Access, CARS, SAP, and the ability to quickly learn other software systems.
Supplemental Information
Applicant Checklist
Complete Applications must include the following documents:
- A complete CDOT Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)
- A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)
- A detailed chronological resume. Resumes must be uploaded as an attachment to your online application. Resumes must be uploaded as an attachment to your online application. Resumes will not be accepted after the closing date and time of the announcement.
- A Cover Letter: Your cover letter should address your interest in and qualifications for this job with CDOT. Please be specific and detailed in describing experience, abilities, and accomplishments as they relate to this position's requirements and major duties as described in the announcement. Please attach to your on-line application. Cover letters will not be accepted after the closing date and time of the announcement.
- If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.
Please note that you may redact information on your attachments that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution.
Only complete applications submitted by the closing date for this announcement will be given consideration. Every effort must be made to submit all application materials by the announcement close date. Where unusual circumstances prevent timely acquisition of transcripts, they must be submitted within five business days of the announcement close date. Resumes will not be accepted in lieu of a completed application. Failure to submit properly completed documents by the closing date of this announcement may result in your application being rejected.
Notifications:
All correspondence regarding your status in the selection/examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email. Immediately after you submit your application you should receive an email that confirms that you successfully submitted an application for this position. If you do not, try submitting again until you receive the confirmation email. Be sure to also check your junk folder for email communications from the State of Colorado's website.
The Hiring Process:
- All applications that are received by the closing of this announcement will be reviewed against the minimum qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step.
- Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
- Part, or all, of the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.
- Be sure your application materials specifically address your qualifications, experience, work products, and accomplishments as they relate to the Major Duties, Minimum Qualifications, and Preferred Qualifications sections as listed above. Failure to include adequate information or follow instructions by the deadline for application may result in your application not being accepted for this position and may affect your inclusion as a qualified candidate in any step of the selection process and placement on the eligible list.
- A top group, up to six candidates, will be invited to schedule an interview with the hiring manager.
If you believe that you are eligible to be considered as a transfer, non-disciplinary demotion, or reinstatement to this vacancy, you must submit a completed application following the directions in this job announcement and you will be included in the selection process along with other qualified applicants. If you are the finalist for this position after the selection process, Human Resources will confirm your eligibility to be appointed as a transfer, non-disciplinary demotion, or reinstatement applicant.
Employment Screening
If an applicant reaches the finalist stage of the hiring process, the Colorado Department of Transportation may procure a consumer report and/or investigative consumer report on the applicant in connection with his/her application for employment purposes, as defined under the Fair Credit Reporting Act. These reports may be obtained at any time after receipt of the applicant's authorization. As part of the employment screening an applicant will be requested to disclose any deferred judgments and convictions as well as an explanation of the circumstances around any arrest or conviction. In the event that a screening returns information that the applicant believes is not accurate, he or she will have an opportunity to dispute the information with “Info Cubic”.
Info Cubic, a consumer reporting agency, will obtain the report for CDOT. Further information regarding Info Cubic, a Division of Orange Tree, including its privacy policy, may be found online at www.InfoCubic.com and www.OrangeTreeScreening.com. Info Cubic is located at 7275 Ohms Lane, Minneapolis, MN 55439.
The report may contain information bearing on the applicant's character, general reputation, personal characteristics, and mode of living. The information that may be included in the report includes: social security number trace, criminal records check, public court records checks, educational records, and driving records checks. CDOT will only request credit reports insofar as they relate to the position for which the applicant is applying. The information contained in the report will be obtained from private and/or public record sources. The applicant will have the right, upon written request made within a reasonable time after receipt of a notice, to request disclosure of the nature and scope of any investigative consumer report.
Appeal Rights
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver, CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go to spb.colorado.gov; contact the State Personnel Board for assistance at 303.866.3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Equity, Diversity, and Inclusion
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Discrimination and/or harassment against any person is prohibited because of disability, race, creed, color, sex, sexual orientation, religion, age, national origin, ancestry, political affiliation, veteran’s status, marital status, gender identity or any other protected class recognized under the Colorado Anti-Discrimination Act (CADA). This applies to all employment decisions.
ADAAA Accommodations
CDOT is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability as defined by the ADA Amendments Act of 2008 (ADAAA) with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, or participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Misty.Valles@state.co.us or 303-757-9718.
Former State Employees
Former employees of the Colorado Department of Transportation System or any other State of Colorado Department or Agency, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information on his/her application.
MKV(SAP# 50001227, PCR# 59700)
