What are the responsibilities and job description for the COMPLIANCE INVESTIGATOR III - Supervisor (Sports Betting) Division of Gaming position at State of Colorado Job Opportunities?
Department Information
This position is open only to Colorado state residents.
The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.
The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!
Description of Job
Division of Gaming:
Ensures that limited gaming is conducted honestly, fairly, and competitively, and is free from criminal and corrupt elements.
What we do:
Sports Betting/Fantasy Sports unit ensures honesty and integrity in the sports betting and fantasy sports industry, through equal parts of education, compliance, and enforcement. The work unit ensures the physical and logistical security of sports wagering on-line and in off-site Sports Betting areas.
A typical day of a Compliance Investigator III:
Serves as the supervisor of the Compliance Investigations section, overseeing compliance and licensing activities of the Sports Betting Unit Compliance Investigative staff. This position determines staffing priorities based upon number of compliance invetigations and licensing actvities, holiday/PTO/flex schedules, and seasonality. This position schedules, leads, and attends meetings with the unit; other sections within the Division; industry members; and determines which meetings staff members will attend. This position supervises Compliance Investigator (II) positions, including the review and approval of work product, provides guidance, coaching and mentoring to direct reports to support their performance and growth, coordinates with other units to support division operations, and performs other duties as assigned. This position plans and conducts investigations of alleged violations of Sports Betting statutes and regulations and determines if referral for administrative/disciplinary action is warranted. This position provides guidance to compliance investigators in investigations and on Reports of Investigation and other disciplinary actions regarding licensees. This position manages responses to internal and external stakeholders.
Primary Duties:
SUPERVISION AND MANAGEMENT
- Serves as the unit manager for the Sports Betting Compliance Unit. Directly supervises Compliance Investigator II staff; schedules work, makes task and investigation assignments, schedules leave and other time off, reviews and approves time sheets, reviews and corrects work, conducts performance plans and appraisals; assigns, reviews and approves training requests.
- Reviews, writes and assists in writing the Division's, Unit's and Section's policies and procedures.
- This position is a supervisory position, and typical problems associated with a supervisor would range from fielding complaints against a staff member, to conducting an internal investigation and initiating a corrective action.
REGULATORY/COMPLIANCE INVESTIGATIONS
- Oversees and develops investigative schedules for direct reports. Monitors ongoing investigations to ensure tasks are completed in a timely manner.
- Assists subordinates with inspections of regulated sports betting businesses, monitoring for compliance with Colorado Statutes and Regulations. This position assists with investigations by responding to complaints, conducting interviews of witnesses and prepares detailed written Reports of Investigation.
- Negotiates with sports betting licensees and management regarding corrective action plans and administrative actions. Promotes positive relationships with licensees throughout the compliance process, and resolves conflicts with licensees, or directs them to the appropriate higher authority. Communicates investigative results (findings, recommendations, etc.) to the Program Manager, Deputy Director, Division Director, and casino owners/management.
LICENSING INVESTIGATIONS
- Position independently plans, coordinates, directs, tracks, supervises subordinate employees who perform these duties.
- Plans, coordinates and conducts complex investigations involving multi-jurisdictional and multi-national entities.
- Responsible for the management and day-to-day operations of the Licensing Compliance Investigator. The position provides direction, guidance and responds to questions from supervisors and compliance investigators, addressing problem areas on a daily basis.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Residency Requirement: (New)
This posting is only open to residents of the State of Colorado at the time of submitting your application.
Class Code & Classification Description: (New)
MINIMUM QUALIFICATIONS:
Experience Only:
Seven (7) years of relevant experience in a regulatory work environment interpreting and applying rules and statutes.
OR
Education and Experience:
A combination of related education and/or relevant experience in a regulatory work environment interpreting and applying rules and statutes to the work assigned equal to seven (7) years, one (1) of which must have been at the level of a team leader, work leader, staff authority, unit supervisor, or equivalent.
NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.
Special Qualifications:
- Applicants must successfully pass a background investigation and a tax check prior to appointment to positions in the Gaming Division.
Preferred Qualifications:
The preferred candidate will possess the following qualifications:
- Additional years of state compliance experience in a regulatory environment.
- Preferred applicants will possess more than the required minimum experience in professional investigative and/or compliance experience in a regulatory environment.
- Preferred knowledge in sports management/rules and regulations.
- Outstanding candidates will have recent experience with: investigations involving financial fraud, enforcement,interpreting and applying statutes, and researching databases.
- Experience supervising staff.
- Proficiency in the Microsoft Office Suite.
- Proficiency in the Google Suite.Excellent oral and written communication and interpersonal skills.
- Knowledge of sports betting terminology and sports rules and regulations.
- Software development and/or change management experience.
Conditions of Employment with the CDOR:
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.
As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.
Minimum Qualification Screening
A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.
- Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.
- Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.
- List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.
- Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
- The eligible list established from this posting may be used to fill additional vacancies.
Email Address:
All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
Appeal Rights: (Updated)
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.
As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.
Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.
For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, atspb.colorado.gov/board-rules.
Supplemental Information
Equity, Diversity, and Inclusion Compliance
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.
We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.
If not applying online, submit application to:
If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (Download PDF reader) (Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.
Methods of Appointment:
Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.
Step Pay Program:
Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.
