What are the responsibilities and job description for the Draw Assistant - Term Limited - In Office position at State of Colorado Job Opportunities?
Department Information
This is a term-limited position. The selected candidate will perform duties with the Colorado Department of Revenue from the date of hire (TBD), contingent upon project completion.
The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.
The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!
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Description of Job
Who we are:
The Lottery's mission is to grow revenue responsibly in order to maximize proceeds for outdoor recreation, conservation and schools for the good of all Coloradans. The Operations Section is in charge of daily operations and support of the Lottery, including oversight of the following units: Draw/Computer Operations, Retail Operations and the Business Analysis Management Office (BAMO). These units support drawings, rulemaking, claims processing, customer service, facility support, quality assurance and customer acceptance testing, training, OIT Interagency oversight, and related-contract management.
What we do:
Draw Operations is responsible for conducting all Jackpot Drawings in accordance with the Colorado Lottery Statutes, Rules, Drawing Guidelines, Drawing Schedules, and predefined alternative procedures as needed (i.e. lockdown, manually conducting a drawing, disaster recovery, etc.) This position also supports the lottery business by monitoring, maintaining and uploading vendor files, provides support to the BAMO section and performs all 2nd Chance, Bonus and Promotional Drawings.
A typical day as a Term Limited Draw Assistant:
The Term Limited Draw Assistant is a tech savvy individual who knows how to navigate various computer systems and software in order to conduct system implementation testing. The successful candidate in this position is a problem solver, navigating issues and errors and figuring out who to contact. if you're detail oriented, analytical minded and able to follow processes, then this may be the job for you!
Primary Duties:
- Conducts testing by following a test case process.
- Explains the results that were observed during testing and document the anomaly and refer
- to the system requirements standards to confirm if a production bug has been found.
- Compares and verifies report data from the Business Analyst Management Office and determine if the data is accurate.
- Documents all new business and technical processes according to work load and standards while maintaining accurate documentation for all existing procedures, schedules, and supporting documents.
- Performs In-State Jackpot Drawings and MUSL Jackpot Drawings, including pre-draw processes.
- Monitors the activities and statuses of the Central Gaming System and Internal Control System.
- This position will back up the Draw Operators occasionally, those shifts being day (7am-3:30pm), mid day (12pm-8:30pm) and night shift (3pm-11:30pm).
- Shift differentials are available whenever work is performed during the night shift.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Residency Requirement:
This posting is only open to residents of the State of Colorado at the time of submitting your application.Class Code & Classification Description:
H4M2TX
TECHNICIAN II
MINIMUM QUALIFICATIONS:
Experience Only:
Two (2) years of relevant experience with troubleshooting processes, process documentation or in a position in the IT field and/or customer support role.
OR
Education and Experience:
A combination of related education and/or relevant experience with troubleshooting processes, process documentation or in a position in the IT field and/or customer support role equal to two (2) years.
NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.
Special Qualifications:
- Applicants must also undergo a conflict-of-interest assessment to determine compliance with the provisions of C.R.S. § 44-40-110, and must remain in compliance with C.R.S. § 44-40-110 for the duration of their employment with the Colorado Lottery.
- Applicants and immediate family members must comply with restrictions on game play
- Applicants and immediate family members must ensure compliance with appropriate Lottery laws and rules, including conflicts of interest
- This position will work directly for the BAMO Unit. This is a term-limited position. The selected candidate will perform duties with the Colorado Department of Revenue from the date of hire to approximately the end date of February 28, 2025. Upon acceptance to an appointment to this position, candidates will be required to sign a waiver of their retention rights under the classified personnel system.
- Experience with testing software/systems
- State experience working with Lottery
- Demonstrated written and oral communication skills
- Ability to follow processes
- Experience with process documentation
- Attention to detail skills
- Experience with data entry
- Proficiency with commonly used computer apps (Filezilla, GoodSync, Microsoft Office, Google Suite, VPN, etc.)
Conditions of Employment with the CDOR:
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.
As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.
Minimum Qualification Screening
A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.
- Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.
- Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.
- List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.
- Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
- The eligible list established from this posting may be used to fill additional vacancies.
Email Address:
All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
APPEAL RIGHTS
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Supplemental Information
Equity, Diversity, and Inclusion Compliance
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Jacqueline Brown-Tremble at jacqueline.brown-tremble@state.co.us
We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.
If not applying online, submit application to:
If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (Download PDF reader)(Download PDF reader). Paper applications must be received via email to DOR_talentacquisition@state.co.us by the closing date and time of the application period listed on this announcement.
Methods of Appointment:
Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.
