What are the responsibilities and job description for the TEMPORARY Customer Service Representative- Grand Junction, CO position at State of Colorado Job Opportunities?
Department Information
THIS IS A TEMPORARY POSITION (9 MONTHS OR LESS) - PAYING $16.50 PER HOUR
EMPLOYMENT STARTS 03/01/2025 AND CONTINUES THROUGH 11/30/2025.
EMPLOYMENT STARTS 03/01/2025 AND CONTINUES THROUGH 11/30/2025.
To apply, please submit only your application, a resume, and a cover letter.
This announcement will remain open until February 9th, 2025. You are encouraged to apply early.
The mission of the Colorado Department of Natural Resources is to develop, preserve, and enhance the state's natural resources for the benefit and enjoyment of current and future citizens and visitors. In an effort to build diversity and inclusion we welcome applications from people of diverse backgrounds and abilities.
COLORADO PARKS AND WILDLIFE (CPW)
Our Mission is to perpetuate the wildlife resources of the state, to provide a quality state parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado's natural resources. Colorado Parks and Wildlife.
Description of Job
Colorado Parks and Wildlife is seeking applicants for part time temporary positions for
customer service representatives.
A customer service-based position that provides information and handles all aspects of product sales to customers while providing support to the staff. Daily interaction with customers requires effective communication and public relations skills, as well as articulate dissemination of verbal and written information. Specific duties include but are not limited to:
- Work directly with internal and external customers in person, on the phone, and via email.
- Sell park passes, hunting/fishing licenses, OHV/boat registrations, and associated permits.
- Answer technical questions about State Parks, hunting and fishing regulations, and the Big Game draw process.
- Answer incoming calls, handle in-person inquiries, and/or direct them to appropriate staff.
- Receive, process, and file big game license returns.
- Data entry within Google Suite.
- Check voicemail box and return calls daily.
- Monitor patrol radios, relay messages, and dispatch to staff.
- Daily cleaning and stocking of front counters, shelves, brochure racks, retail displays, and personal workstations.
- Perform Mandatory checks of required species such as bears, mountain lions, moose, bighorn sheep, mountain goats, and bobcats on an as-needed basis.
- Chronic Wasting Disease sample collection.
- Other duties as assigned.
dnr_area7.admin@state.co.us. Applications may also be submitted through online portals,
where advertised. This announcement will remain open until January 31st 2023. You are
encouraged to apply early.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
BASIC REQUIREMENTS:
- Possess strong interpersonal communication skills (both verbal and written) to deliver excellent customer service.
- Previous experience handling money and working with the public required.
- Proficiency in Google and Microsoft based computer applications required.
- Must be able to effectively multitask and pay attention to detail.
- Must be 18 years of age or older.
- Must be willing and able to work 40 hours per week as applicable. Occasional weekends may be required.
- Must be willing to handle harvested animals during mandatory checks and CWD submissions.
- Applicants may be subject to successful completion of a comprehensive background check.
- Must be 18 years of age or older but recent college graduates with a Natural Resources degree preferred
- Must have a current and valid drivers license or reliable transportation
- The work-site will provide some uniform items, however the employee may be required to purchase limited uniform items at their own expense
- Applicants may be subject to successful completion of a comprehensive background check
- Must be willing and able to work 40 hours per week
- Must be available to work Monday thru Friday 8:00 am to 5:00 pm
- Previous experience handling money and working with the public preferred
- Possess strong interpersonal communication skills to deliver excellent customer service
- Basic computer skills[required (MS Office Suite, Google App Suite)
- Ability to work with well within a team
- Subject to background Screening.
Supplemental Information
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Department of Natural Resources is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator at dnr_hr_employeebenefits@state.co.us or call 303-866-2667 x8647.
ADAAA Accommodations
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact dnr_hr_employeebenefits@state.co.us or call 303-866-2667 x8647 at least five business days before the date that any accommodation will be required to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
E-Verify employer:
The Department of Natural Resources participates in E-Verify in accordance with the program's Right to Work for all newly-hired employees. Employees are queried through the electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify identity and employment eligibility. You may complete section 1 of the I-9 form upon your acceptance of a job offer letter, but no later than your first day of employment and in addition, on your first day, but no later than the third day, you are required to submit original documents to verify your eligibility to work in the U.S. Learn more about E-Verify, including your rights and responsibilities.
Toll–Free Applicant Support - Technical Help
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