CDOC - Assistant Director of Offender Services.

Department Information

This position is only open to residents of the State of Colorado.

This posting may be used to fill future vacancies at this location.

If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.

Description Of Job

The Colorado Department of Corrections is recruiting for a dynamic leader to manage Offender Services, which encompasses Central Classification, Central Case Management, Offender Records, Time Computation, Court Services/Detainer Operations, Central Transportation Unit, and Private Prison Monitoring Unit. This position reports to the Deputy Director of Prisons. Specific duties include, but are not limited to:

• Provide senior administrative and operational management of Offender Services (OS), which includes all assigned programs such as Central Classification, Central Case Management, Time Computation, Court Services/Detainer Operations, Central Transportation Unit, Intelligence Unit and the Private Prison Monitoring Unit, by delegating authority to subordinate supervisors regarding workflow, scheduling, and job assignments, as well as quality control and compliance;
• Establish the direction, goals and objectives of Offender Services, in alignment with the CDOC mission and vision by developing an organizational structure by which the statutory mission can be accomplished effectively and efficiently;
• Provide continuous leadership to implement strategies to enhance the work culture and to coordinate activities of a broad and diverse professional staff;
• Develop and maintain relationships with facilities and units within the department and internal/external customers. Attend meetings on a regular basis with local, civic, special interest groups and government agencies;
• Foster and maintain public relationships and represent Prison Operations, Offender Services to various federal, state and local inter and intra agency committees, legislative, district attorney, local law enforcement, correctional institutions to identify and create opportunities for mutually supportive endeavors and partnerships;
• Formulate or adjust program objectives to ensure compliance with Federal and State statutes, Department of Corrections regulations, policies, and other established correctional standards, such as American Correctional Association (ACA), for the management of offenders and to ensure offenders and bed space are managed appropriately and to capacity;
• Evaluate effectiveness and make improvements to operations to ensure appropriate delivery of services and programs to the offender population and internal/external stakeholders;
• Manage and resolve complex issues and maintain balance between program delivery and institutional security;
• Monitor results of organizational initiatives and OS objectives, forecasting trends in offender management and classification and direct change when necessary to achieve the mission and vision of the department;
• Take command of any major breaches of security or breach of services for private prisons which affect the safety of staff, safety of offenders, or jeopardize the CDOC’s mission of public safety;
• Provide overall correctional leadership to all staff by coordinating activities and implementing strategies that encourage professional staff development and growth;
• Oversee and manage crisis situations such as a facility emergency or natural disaster for private prisons;
• Make observations through completion of quarterly facility walk through to assess needs, identify deficiencies, to maintain the expected business outcomes, and build relationships with facility staff;
• Assist state, private prisons and local jails in response to emergency situations that require offender bed management;
• Serve as appointing authority to all assigned positions and areas of responsibility;
• Appoint correctional and professional staff, define jobs, determine work hours by analyzing operational needs and staffing patterns;
• Supervise, coach and mentor staff by developing performance plans, conducting performance reviews, and completing performance evaluations in accordance with CDOC AR 1450-02 and Colorado State Personnel Board Rules;
• Conduct State Personnel Board Rule-6-10 meetings, when considering disciplinary action. In accordance with CDOC AR 1450-12, issue corrective and/or disciplinary action when warranted;
• Ensure subordinate supervisors are providing timely performance plans, reviews and evaluations, in accordance with AR-1450-02;
• Settle DOC employee complaints by responding to employee grievances in accordance with DOC AR 1450-24;
• Supervise the preparation of fiscal budgets for facility operations;
• Determine, approve, and monitor budget allocations and expenditures;
• Review population projections and analyze operating, staffing, and program needs; recommend changes in resources as they relate to annual budgetary allocations;
• Perform other job-related job duties as assigned or required.
  
  

Minimum Qualifications

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

• Ten (10) years of relevant experience in Business Administration, Business Management, Education, Criminal Justice, Sociology, Public Administration, Psychology, and two (2) years of which must have included experience with public or business administration, establishing goals and objectives, as well as developing and managing a budget to achieve program goals and objectives.
• OR-
• A combination of related education and/or relevant experience in Business Administration, Business Management, Education, Criminal Justice, Sociology, Public Administration, Psychology equal to ten (10) years, and two (2) years of which must have included experience with public or business administration, establishing goals and objectives, as well as developing and managing a budget to achieve program goals and objectives.
  
  

Ensure that the 'Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for . This information will be used to help determine compensation for the position. "See resume" statements cannot be accepted in lieu of the "work experience" section of the application. Additional work experience will not be accepted after the job announcement close date for compensation purposes.

Required Competencies

• Proven experience managing a staff with diverse professional experience and qualifications;
• Proven ability to manage second-level supervisory responsibilities;
• Proven experience with strategic planning, development, and implementation;
• Proven experience developing and maintaining a positive culture;
• Excellent interpersonal, verbal, and written communication and public speaking skills;
• Ability to effectively manage and maintain a cohesive partnership in a complex, changing environment;
• Excellent leadership, supervisory and team-building skills;
• Ensure oversight of staff training, development, and stability;
• Proven operational knowledge of managing institutional facilities;
• Proven ability to provide efficient, effective, and elegant customer service while managing a multiple programmatic governmental environment;
• Understand, develop, and implement performance and outcome measures managing effective operations while ensuring performance measures are met;
• Proven experience in budget and fiscal management;
• Proven ability in staffing pattern analysis;
• Provide analytical expertise in strategic planning, operational effectiveness, and exemplary responsiveness;
• Ability to provide innovation, implement and improve the operations through effective performance measures.
  
  

Preferred Qualifications

• Senior-level management experience within a criminal justice or correctional environment;
• Experience managing and directing statewide case management and case planning within a complex institutional environment; proven experience managing multi-programmatic operations between correctional institutional facilities;
• Thorough understanding of strategic planning to ensure compliance with operational standards while achieving program goals;
• Ability to establish strong partnerships with stakeholders, outside agencies, interest groups, community organizations, and public officials;
• Ability to provide innovative leadership, implement and improve operations through effective performance measures.
  
  

ONLY APPLICANTS WHO MEET THE MINIMUM REQUIREMENTS SHALL BE CONSIDERED FOR THIS POSITION.

IMPORTANT INFORMATION

The Assessment Process : Your application will be reviewed to determine if you meet the minimum Qualifications (MQ's). Applicants that meet MQ’s will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, eSkills Assessment, oral assessment, written performance assessment or it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration.

Use of artificial intelligence (AI) tools, including language models, to create, write, or alter any portion of responses throughout any step of the assessment process may result in the disqualification of an applicant.

Be sure the “Work Experience” section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job , Minimum Qualifications , Required Competencies and Preferred Qualifications as listed above. Resumes and “see resume” statements will not be accepted in lieu of the “Work Experience” section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants.

Employees who are rehired or reinstated within six months of their separation will return at either their previous pay rate if hired into the same class level or based on their time in the class series, whichever is higher. Those rehired or reinstated after six months' separation will be calculated using the same formula for new hires and promotions.

If you have transcripts, a license or other relevant documentation regarding your qualifications, upload and attach copies to your application.

If an unofficial copy of transcripts is being submitted at the time of application, transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process.

Under the Job Application Fairness Act (SB 23-058), applicants may redact information from certifications and transcripts that identify their age, date of birth or dates of attendance from an educational institution.

In order to process a background investigation, your application must include at least (10) ten years of the most current work experience unless experience related to the job for which you are applying is later than (10) years. Failure to provide this information could result in delays and/or elimination from the background investigation process

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt to upload (attach) it.

**You are encouraged to print a copy of this announcement for your records**

Drivers must maintain a valid, non-restricted Colorado driver license, obey traffic laws, and be able to safely operate a motor vehicle. State drivers are expected to maintain a safe driving record consistent with Colorado Division of Human Resources Universal Policy Driving Standards . Eligibility to drive a State-owned vehicle, includes holding a valid Colorado driver’s license within 30 days of employment or residency change and meeting specific driving record criteria. Serious traffic violations, including DUIs or reckless driving, can disqualify drivers for up to seven years. A ll State Vehicles are monitored by telematics for safe operation and employees have no reasonable expectation of privacy while using an agency State Fleet vehicle.

Conditions of Employment (promotional): Per 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The CDOC shall not promote anyone who may have contact with a resident who has engaged in sexual abuse in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging in or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph; The agency shall consider any incidents of sexual harassment in determining whether to promote anyone who may have contact with offenders or residents.

Appeal Rights: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ( dpa_state.personnelboard@state.co.us ), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

After submitting an application, you should receive an immediate email acknowledging your submission. If you do not get the email, please check to ensure you have actually submitted the application and typed the correct email address on the application.

Include a working email address on your application; one that is checked daily as time sensitive correspondence WILL take place via email. You may receive email notifications from a Colorado Dept. of Corrections employee or from this email address: info@governmentjobs.com. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email; if you do not receive correspondence soon after the closing date or if you have questions about this job announcement, please contact Jennifer LaDuke at jennifer.laduke@state.co.us or 719-723-3897.

SCHEDULED DATES OF POSSIBLE APPLICANT ASSESSMENTS (I.E., EXAMS, ORAL BOARDS, WRITTEN EXAMS) WILL NOT BE MADE UP. IF YOU FAIL TO SHOW AT THE APPOINTED DATE/TIME, MAKE-UPS WILL NOT BE ALLOWED.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Corrections is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Employee Relations Specialist, Ana Andersen , at doc_employeerelations@state.co.us or call 719-723-3998.

ALL DEPARTMENT OF CORRECTIONS FACILITIES AND BUILDINGS ARE TOBACCO FREE.

WE STRONGLY ENCOURAGE PROTECTED CLASSES TO APPLY.