FAMLI Director of Innovation, Technology & Risk Management.

Department Information

THIS POSITION IS OPEN TO COLORADO STATE RESIDENTS ONLY

THIS ANNOUNCEMENT WILL REMAIN OPEN UNTIL APRIL 20TH , 2025 AT 5PM.

This position will have hybrid workplace options available but will be required to report to the listed address 3 days a week and at the discretion of the supervisor and based on business needs.

The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs.

This is a values-driven organization, committed to accountability, agility, collaboration, and respect.

We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

In addition to rewarding and meaningful work, we offer excellent benefits :

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• BenefitHub state employee discount program
• MotivateMe employee wellness program
• Excellent work-life programs, such as flexible schedules, training and more
• Access to participate in employer-supported employee affinity spaces
• RTD Eco-Pass Commuter Program
• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs
  
  

Our agency website: Colorado Department of Labor and Employment

CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our website: https://sites.google.com/state.co.us/disability-hiring-preference/home

PLEASE NOTE: With the beginning of this program, CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviews

Description Of Job

The salary range for this position is:

Hourly $49.83 - $69.45

Biweekly $3,986.31 - $5,555.82

Monthly $8,637.00 - $12,037.61

Annually $103,644.00 - $144,451.32

This position will play a pivotal role in shaping the FAMLI program's technology strategy, keeping the organization ahead of emerging technologies, and fostering a culture of innovation and continuous improvement across these three focus areas. The Director of Technology, Innovation and Risk Management for the FAMLI program will focus on three critical areas.

Lead the technology strategy and software development lifecycle of a portfolio of systems that enable the FAMLI program.

Firstly, this position will lead the technology strategy and be accountable for the total software development lifecycle for systems supporting the program, ensuring alignment with the program's vision and emerging technologies. This involves managing resources, vendor relationships, and fostering partnerships to drive operational efficiency and innovation. Another area of responsibility for this position will be the continuous improvement of system integrity and service uptime. The Director will be responsible for identifying and implementing innovative ideas and tools to enhance overall solution offerings and performance, ensuring that the technology infrastructure is robust, reliable, and resilient. By staying current with industry trends and emerging technologies, the Director will drive advancements that contribute to the organization's ongoing success.

Oversee Cybersecurity and Fraud Prevention Management

This position will be responsible for overseeing cybersecurity and fraud prevention management for the FAMLI program. This includes developing and implementing strategies to enhance security, compliance, and in-house systems for fraud detection and prevention. The Director will collaborate with cross-functional teams, manage governance, risk, and compliance processes, and stay current on industry regulations to promote a culture of security awareness and risk management.

Architectural and Data Management Alignment

Reporting to the division director of FAMLI and with a dotted-line reporting relationship to CDLE's technology strategy leadership, this position will ensure FAMLI's strategic alignment with the agency's overall vision. This collaboration involves working closely with CDLE technology leadership to harmonize architectural and data management strategies, maintaining coherence and strategic consistency. In this role, the Director will also spearhead the development and evolution of technology solutions for efficient data management practices, keeping FAMLI's initiatives in line with agency objectives. They will be responsible for the development and maintenance of a centralized data management infrastructure, promoting data integrity, accessibility, and driving data driven decision-making capabilities. The Director will also coordinate with the agency on data governance and champion continuous improvement of data management processes.

Minimum Qualifications, Substitutions, Conditions Of Employment & Appeal Rights

H6G8XX MANAGEMENT

Minimum Qualifications

Experience Only:

Ten (10) years of relevant experience in an occupation related to the work assigned to this position, two (2) of which must have included experience with public or business administration, establishing goals and objectives, as well as developing and managing a budget to achieve program goals and objectives. This includes risk management, audit compliance and fraud along with product management, maintenance, contract management & technological process improvement.

OR

Education And Experience

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to ten (10) years, two (2) of which must have included experience with public or business administration, establishing goals and objectives, as well as developing and managing a budget to achieve program goals and objectives. This includes risk management, audit compliance and fraud along with product management, maintenance, contract management & technological process improvement.

Preferred Qualifications

• Proven large-scale public service applications, audit compliance and fraud product management success in public organizations
• Experience leading risk management initiatives and upholding strong security postures
• Track record in overseeing product management, maintenance, and large vendor contracts in the public sector
• Hands-on experience leading continuous tech improvements on platforms like AWS, Salesforce, Snowflake within government organizations
• Data repository and analytics infrastructure management experience in public service contexts
• Success in creating and executing strategic plans, allocating resources, and fostering team environments in public sector organizations
• Budget development, management, and execution experience in public sector organizations
• Incorporation of equity, diversity, and inclusion principles into public sector organizational strategies
• Experience navigating and promoting government transparency in public service roles
• Commitment to public service and understanding of unique challenges and opportunities within government organizations
  
  

Required Competencies

Proven track record in directing technology strategy and managing software development lifecycles of a product portfolio within large-scale organizations, ensuring alignment with overall program objectives and fostering innovation.

Proven experience in successfully implementing and managing fraud prevention systems and cybersecurity measures to ensure a secure environment for internal operations and external stakeholders.

Strong knowledge of data management, data governance, and data-driven decision-making

Excellent communication, collaboration, and interpersonal skills

Complex Problem Solving: Identify complex problems and review related information to develop and evaluate options, consider alternative solutions, distinguish between relevant and irrelevant information, and use sound reasoning to arrive at decisions. Approach work with a solutions orientation. Manage competing interests of stakeholders.

Innovation: Create a work environment that encourages creative thinking and innovation. Explore new ideas, methodologies, different positions, and alternatives to reach outcomes. Assess, manage and take calculated risks to achieve goals. Suggest alternative ways to view or define problems; is not constrained by conventional thinking and established approach

Organizational Development: Ability to establish organizational structure, develop strategic work plans, budgets and controls, set goals and objectives to achieve program results, and foster a team environment.

Critical Thinking: Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Judgment and Decision Making: Consider the relative costs and benefits of potential actions to choose the most appropriate one.

Commitment to public service: Recognizes distinct differences that come with leading in government versus leading in the private sector. Serving the people of Colorado serves as a guiding force behind decisions. Ability to incorporate equity, diversity and inclusion principles and strategies into organizations.

Embraces government transparency.

Strategic planning - developing program goals, objectives, allocating resources, creating processes and creating a long term strategic plan that integrates into CDLE as a whole.

Conditions Of Employment

• Must be a current Colorado resident at the time of application
• You must pass a thorough background check prior to employment which will include the E-Verify process
  
  

Appeal Rights: (Updated)

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules .

Supplemental Information

For questions regarding this recruitment, please contact: maria.ramirez@state.co.us

Minimum Qualification Screening A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process. Part-time work experience will be prorated.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.

Comparative Analysis Process – Structured Application Review

After minimum qualification screening, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.

Supplemental Questions: Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.

THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE VACANCIES

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Sean Montoya, at sean.montoya@state.co.us. Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-318-8200.