What are the responsibilities and job description for the Program Assistant I position at State of Colorado?
THIS POSITION IS OPEN TO COLORADO STATE RESIDENTS ONLY
THIS ANNOUNCEMENT WILL REMAIN OPEN UNTIL THURSDAY, APRIL 10TH , 2025 AT 5PM.
This position will have hybrid workplace options available but may be required to report to the listed address at the discretion of the supervisor and based on business needs.
The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs.
This is a values-driven organization, committed to accountability, agility, collaboration, and respect.
We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.
In addition to rewarding and meaningful work, we offer excellentbenefits:
- Strong, secure, yet flexible retirement benefits including aPERA Defined Benefit Plan or PERA Defined Contribution Planplus 401(k) and 457 plans
- Medical and dental health plans
- Employer supplementedHealth Savings Account
- Paid life insurance
- Short- and long-term disability coverage
- 11 paid holidays per year plus vacation and sick leave
- BenefitHubstate employee discount program
- MotivateMe employee wellness program
- Excellent work-life programs, such as flexible schedules, training and more
- Access to participate in employer-supported employee affinity spaces
- RTD Eco-Pass Commuter Program
- Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go tohttps://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs
CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our website:https://sites.google.com/state.co.us/disability-hiring-preference/home
The Salary Range for this position is:
$25.17 - $33.37 Hourly
$2,013.23 - $2,669.54 Biweekly
$4,362.00 - $5,784.00 Monthly
$52,344.00 - $69,408.00 Annually
This position directly supports the two Chief Criminal Investigators, as well as other Criminal Investigators in the unit. This position ensures that procedures and enforcement operations are conducted in an efficient and effective manner, which includes, but is not limited to processing restitution from the courts and preparing background check information on new hires/internal employees, for the Chiefs’ review. This position is responsible for the general support of the Investigations and Criminal Enforcement (ICE) unit, specifically general support to the Criminal Investigators and direct support to the Chief Criminal Investigators.
The unit’s main function is to combat UI fraud with prevention, detection, investigation, prosecution and recovery of stolen monies from the Colorado Department of Labor and Employment. When applicable, this position includes viewing and handling Federal Tax Information (FTI) and Criminal Justice Information (CJI). As a result, a nationwide criminal background check and fingerprinting must be completed and remain on file, in order to meet the Internal Revenue Service requirements and NCIC/CCIC requirements. This position is responsible for processing all restitution checks, restitution reports and statistics specifically relating to restitution. Additional duties of this position are: managing the Labor Fraud Inbox, processing the intake of new cases, delivering mail to staff (including scanning and delivering originals), and general correspondence and program support of the entire unit, as well as other duties as assigned. This position requires the person to work independently, under the general guidance of the chiefs of the unit.
This position requires the person to have high problem-solving skills, including but not limited to analyzing and deciphering criminal and DMV information, background check information, determining “proof of residency” required for employees and must be able to articulate information to others. Furthermore, this position is responsible for working directly with the HR, as ICE is responsible for reviewing and clearing background checks for all CDLE employees. This position is responsible for identifying processes that may need improvement, as well as making recommendations on how this might be accomplished. This position requires a higher level of decision making and requires the person to be able to implement process improvements (restitution recovery efforts) if applicable, improving techniques and streamlining processes related to ICE’s case management system, as well as ensuring the data integrity of the Dollar Report and Recoup reports. Additionally, this position is required to produce updated or new processes, related to various duties. Lastly, this position may need to conduct actions through the National Crime Information Center (NCIC), the Colorado Crime Information Center (CCIC), as well as other complex databases, if needed.
| H4R1XX | PROGRAM ASSISTANT I |
MINIMUM QUALIFICATIONS:
Experience Only:
Four (4) years of relevant experience in an occupation related to the work assigned to this position
OR
Education and Experience:
A combination of related education and/or relevant experience in an occupation related to the work assigned equal to four (4) years
Preferred Qualifications
- Experience working in a criminal investigation unit, division, or legal setting
- Experience providing executive level administrative support (i.e. coordinating and scheduling meetings, facilitation and arrangement of in-person and virtual meetings, etc.).
- Experience handling and protecting confidential and sensitive information.
- Experience with finance reports
- Experience reviewing/ handling Criminal Justice Information, Federal Tax Information or background checks
- Experience using Google Workspace, including Google Mail, Google Calendar, and Google Drive, Google Sheets
Required Competencies
- Integrity
- attention to detail
- teamwork
- decision making
- flexibility
- problem solving
- self-motivated/self-management
- accountability
- information management
- critical thinking
- deductive reasoning
- organization
- research skills
- active listening
- excellent interpersonal skills
- ability to articulate information to others in a respectful, timely and efficient manner.
Conditions of Employment:
- Must be a current Colorado resident at the time of application
- You must pass a thorough background check prior to employment which will include the E-Verify process and a Nationwide Fingerprinting background check .
Appeal Rights: (Updated)
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.
As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.
Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.
For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, atspb.colorado.gov/board-rules.For questions regarding this recruitment, please contact:maria.ramirez@state.co.us
Minimum Qualification Screening A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process. Part-time work experience will be prorated.
Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.
Comparative Analysis Process – Structured Application Review
After minimum qualification screening, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.
Supplemental Questions: Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.
THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE VACANCIES
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Sean Montoya, at sean.montoya@state.co.us. Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-318-8200.
Salary : $52,344 - $69,408
