Program Coordinator- Support Services - Colorado Mental Health Hospital in Fort Logan

About this Work Unit:
Support Services works to interface with internal customers, community agencies, vendors, and community groups to meet the goals and objectives of support functions, hospital operations, and safety and security at CMHHFL.

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This position works under the direction of the Chief Support Services Officer at CMFHFL; Provides administrative, program support and management in areas of time assistance; PAF generating, tracking, and reconciliation; vendor support for select hospital-required efforts, as assigned; provides administrative, program support and training to the Fort Logan Volunteer Auxiliary support entity non-profit; Coordinates the in-house access to transport vehicles for staff transport functions, in tandem with DFM; Assists with hospital with Environment of Care based task responses and/or other mitigation efforts to support a safe hospital environment and community.

Job Duties:
Program Coordination-Support Services:
Fully operational Executive Program Coordinator for the Support Services Department. Develops, plans, and implements procedures to ensure that workload, operational requirements, deadlines, guidelines, and expectations are being met by the Support Services Department. Manages multiple Google calendars, and task management,   provides administrative support to the Chief Support Services Officer, maintains departmental spreadsheets and documentation, and develops database innovations as necessary. Develops and maintains filing systems for personnel, volunteers, and confidential personnel files, ensuring that training records, performance plans/evaluations, and other needed information are current. Assists with inputting and tracking PAF movements in eClearance as required to aid the Chief Support Services Officer and Director of Safety. Provides timekeeping functions utilizing the KRONOS system. Supports the office by answering communications and anticipating customer needs in responding to requests for information, maintaining office supplies, managing incoming/outgoing mail on behalf of the departments, and greeting visitors and/or volunteers as needed. Initiates work orders. Provides minute recording and production for the Environment of Care (EOC) committee, working back with a variety of hospital stakeholders. This position serves as the point of contact for programs including but not limited to Volunteer inquiries and internal Transportation Unit inquiries. This position has the authority to make decisions within the limits and objectives set by an administrator and the technical guidelines of a program or professional subject area without prior approval. Works with the CFO’s office on appropriate coding strings for procurement and reallocation purposes, and completion of receiving reports as indicated for business need. Manages internal employee cell phone programs under the direction of the Chief Support Services Officer.  

Volunteer Services:
To support the 501 c 3 support entity non-profit, the Fort Logan Volunteers, by providing program coordination in order to achieve volunteer program objectives:

• ·Recruits, trains, and places volunteers into appropriate clinical and hospital assignments based on fit. 
• Manages and anticipates volunteer needs by answering questions, inquiries, and providing necessary information for interviews, and supporting competencies.  
• Supports and analyzes volunteer operations by maintaining necessary databases, documentation, and personnel files as required by the Joint Commission. 
• Provide training and guidance to volunteers in service utilizing the best practices and means possible while also providing creative enhancements for successful orientation, training, and hands-on training as required per standards and meeting volunteer needs as they arise.   
• Participates in board meetings, and volunteer meetings, and collaborates on program development, modifications, and innovations as necessary. 
• As part of Volunteer Services, this position completes supply shopping and deposits on behalf of the non-profit.

Other Duties as Assigned
Minimum Qualifications:

Six years of professional experience working in a mental/behavioral health field and/or performing program coordination, clerical/administrative duties, volunteer coordination or other closely related duties to those assigned to this position.

OR
Education and Experience:
A combination of related education and/or relevant experience in an occupation
related to the work assigned equal to six (6) years:  
 Additional appropriate education in  Business Administration or Non-Profit Management  will substitute for the required experience on a year-for-year basis.

Preferred Qualifications

• Experience with pro-social interactions amongst patients, staff, volunteers, visitors, and external stakeholders as required

• Experience in database management (spreadsheets, budgets)

• Experience working with Google/Microsoft suite applications 

  Experience with the mental health population/trauma informed care 

• Ability to effectively multitask and prioritize deadlines 

• Strong computer skills 

• Strong organizational skills 

• Strong written and verbal communication 

• Strong attention to detail 

• Experience as an executive departmental assistant/program coordinator

• Experience with volunteerism, volunteer coordination and/or management

• Experience with transportation coordination/scheduling

• Experience with non-profit organizations, coordination 

• Experience within a hospital setting and/or environment

Conditions of Employment:

• Full Background: Name check, TRAILS, CAPS, Drug Screen and Fingerprinting
• Must possess a valid, unrestricted U.S. Driver's License
• Travel – As part of Volunteer Services, this position completes supply shopping and deposits on behalf of the non-profit.
• Due to the juvenile population served at this facility, incumbents of this position
  must be at least 21 years of age.
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment.  Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination, and failure to provide this information will disqualify the applicant from future State employment with CDHS.

APPEAL RIGHTS: 

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

How to Apply

The Assessment Process 

For additional recruiting questions, please contact jonathan.benavides@state.co.us. 

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• BenefitHub state employee discount program

• Employee Wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs.

Our Values:

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.  

ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at  cdhs_ada@state.co.us or call 1-800-929-0791.

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~

Salary : $4,809 - $5,425