Temporary Aide: DORA/Public Utilities Commission

Hybrid Workplace Arrangement: 

Although this position will be designated under the department’s hybrid workplace program, it will still be required to report to the department office on a scheduled basis and at the discretion of the supervisor, based on business need.  

This announcement may be used to fill multiple vacancies.

The Department of Regulatory Agencies (DORA) is dedicated to preserving the integrity of the marketplace and is committed to promoting a fair and competitive business environment in Colorado.

Consumer protection is our mission.

DORA values and promotes diversity, supporting a workplace that is inclusive of people from different backgrounds and experiences; creating an environment that is reflective of our communities; promoting positive relationships; and putting forth unique perspectives to fulfill our mission. 

The Colorado Public Utilities Commission (PUC) serves the public interest by effectively regulating utilities and facilities so that the people of Colorado receive safe, reliable, and reasonably-priced services consistent with the economic, environmental and social values of our state.

The Colorado Public Utilities Commission (PUC) Gas Pipeline Safety Program is charged with confirming compliance with and enforcing the State's intrastate gas pipeline safety regulations to provide public safety to the citizens of Colorado.

Position: SGA 35086

This temporary position supports the Gas Pipeline Safety program procedures by gathering and analyzing data based on defined metrics, identify deficiencies, and suggest improvements. The position supports the inspection team by helping to prepare inspection records, gather necessary documentation, and perform preliminary reviews. Additionally, the position assists in analyzing inspection findings and drafting compliance action plans.

Duties include, but are not limited to:

• Aiding in implementing the quality control measures by monitoring the performance metrics to enhance overall program effectiveness and consistency;

• Recording observations, taking photographs, and documenting findings accurately to ensure compliance with regulatory and organizational procedures;

• Organizing data from inspections, identifying areas needing improvement and collaborating with the team to formulate and document corrective actions and preventative measures to address compliance issues and enhance overall operational standards.

MINIMUM QUALIFICATIONS (MQs):

There are two ways to qualify for this position: 1) Experience OR 2) A Combination of Education and Experience

Option 1: Experience 

• Two (2) years of experience performing para-professional or technical support work, performing at least two (2) of the following:

  • Demonstrated experience reviewing documents for completeness, correctness, and/or compliance with laws, rules, policies and procedures;

  • Demonstrated experience providing support to programs by tracking, reporting, and recording project timelines;

  • Experience working according to detailed policies, procedures, and deadlines.

Option 2: A Combination of Education AND Experience 

• College or university coursework from an accredited institution in Business, Business Administration, Engineering, Environmental Science, Natural Resource Management, Public Administration, or a field of study related to the work assignment may substitute for the experience on a year-for-year basis (up to one (1) years); AND

• One (1) year of experience performing para-professional or technical support work, performing at least two (2) of the following:

  • Demonstrated experience reviewing documents for completeness, correctness, and/or compliance with laws, rules, policies and procedures;

  • Demonstrated experience providing support to programs by tracking, reporting, and recording project timelines;

  • Experience working according to detailed policies, procedures, and deadlines.

• Associate’s Degree and Experience: Graduation from an accredited college or university with an associate’s degree in Business, Business Administration, Engineering, Environmental Science, Natural Resource Management, Public Administration, or a field of study related to the work assignment.

OR

• College or university coursework from an accredited institution in Business, Business Administration, Environmental Science, Natural Resource Management, Public Administration, or a field of study related to the work assignment may substitute for the experience on a year-for-year basis (up to two (2) years). 

A copy of your transcript verifying the required credits must be received by the application deadline in order to be considered, if qualifying with a combination of education and experience.

Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed.  Part time experience will be prorated.

SUBSTITUTIONS:

• Partial credit toward the degree requirement will be given for completed college/university coursework that did not result in a degree. A master's or doctorate degree from an accredited college or university in a field of study related to the work assignment will substitute for the bachelor's degree requirement.

* Technical work is skilled work in the practical application of specialized techniques, procedures, practices, or methods in order to accomplish tasks. This work involves, amongst other duties, assisting an administrator or other professional by applying knowledge of and/or interpreting principles, rules, regulations, policies, precedents, other guidelines, and objectives specific to a program or professional subject area to resolve problems, answer questions and provide information, and/or advise others on technical program issues or matters.

Preferred Qualifications:

• Experience utilizing databases, including entering, compiling, updating, troubleshooting, analyzing, and tracking data;

• Demonstrated experience utilizing data analysis and data management software;

• Demonstrated experience analyzing data to identify program deficiencies and provide suggestions for improvements;

• Demonstrated experience providing support to programs by tracking, reporting, and ensuring project timelines are met;

• Demonstrated experience working on or assisting with compliance projects, including tracking compliance activities and metrics and developing reports.

Required Competencies: The following knowledge, skills, abilities, and personal characteristics are required competencies and may be considered during the selection process (including examination and/or interview):

• Demonstrated written communication skills, including the ability to convey information to various audiences in a clear, accurate, and concise written manner;

• Demonstrated verbal communication skills, including the ability to effectively convey information to audiences in a concise manner;

• Demonstrated attention to detail;

• Demonstrated critical thinking and analytical skills, including having the ability to evaluate information in order to apply knowledge and to decide on the most appropriate course of action;

• Demonstrated ability to identify areas of improvement in programs and procedures and make suggestions for improvements;

• Demonstrated interpersonal skills, including the ability to collaborate with team members;

• Demonstrated prioritization skills, including planning, organizing tasks, and managing work assignments;

• Demonstrated organizational skills, including the ability to organize data, gather documentation, and prepare reports;

• Demonstrated time management skills, including the ability to multi-task to effectively manage competing and constantly changing priorities in order to meet tight deadlines;

• Demonstrated ability to understand and abide by workplace principles, practices and behaviors as internally identified and defined by the division and department;

• Demonstrated ability to read, understand, interpret, apply, and explain laws, rules, policies, and procedures;

• Sound judgment and the confidence to make decisions on a routine basis;

• Ability to travel independently, including work in-office, as required by business needs and scheduled by the supervisor;

• Integrity and high ethical standards;

• Accountability, reliability, including attendance;

• Ability to maintain confidential, controversial, or sensitive information;

• Self-starter, including the ability to work independently, learn new processes, utilize own knowledge and that of supervisor, and complete work with minimal supervision;

• Demonstrated professional demeanor;

• Knowledge and understanding in the use of PC software applications including Microsoft Office (Access, Word, Excel, etc.), and Google Suite (Doc’s, Sheets, Slides, etc).

Conditions of Employment: Candidates who fail to meet the conditions of employment will be removed from consideration.

• The successful passing of a reference check and/or, if required, a background check.

  • A reference check may include but is not limited to: contacting previous and current supervisors to verify employment and discuss performance, a review of the personnel file, a review of the performance record, a review of job-related public information,etc.

  • The type of background check depends on the job duties of the position, and can include a review of any criminal record, credit report, and/or driving record.

• Ability to travel independently, including work in-office, as required by business need and scheduled by the supervisor.

• Effective September 20, 2021, employees will be required to attest to and verify whether or not they are fully vaccinated for COVID-19. Employees who have not been fully vaccinated may be required to submit to serial testing in the future. Upon hire, new employees will have three (3) business days to provide attestation to their status with proof of vaccination. Vaccinated employees must provide proof of vaccination.

• Note: Fully Vaccinated means two (2) weeks after a second dose in a two-dose series of the COVID-19 vaccine, such as the Pfizer or Moderna vaccine, or two (2) weeks after the single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine, as defined by the most recent State of Colorado’s Public Health Order and current guidance issued by the Colorado Department of Public Health & Environment.

PLEASE READ - Required Application Materials

Interested individuals must submit the following online:

1. A completed State of Colorado Application (log-in to your current NeoGov account or create a NeoGov account to complete the online application). Note: Incomplete applications, including incomplete work history sections or "see résumé," "see attachment," or "see addendum" statements, will not be accepted in lieu of a completed application form.

2. A current email address on your application, as all communication pertaining to this position will be conducted via email. Please set up your email to accept messages from info@governmentjobs.com and ‘@state.co.us’ addresses, and check your email often. Note: The department cannot guarantee the successful delivery of email, including incorrect filtering into junk mail folders.

3. A detailed cover letter, explaining how you meet the required competencies and how your accomplishments, qualifications, skills, areas of expertise, personal characteristics, etc. make you a good fit for this position; you may also attach additional documents that demonstrate this.

Comparative Analysis Process: Structured Application Review

Part of, if not the entire, comparative analysis process for this position will involve a review of the information you submit in your application materials; Therefore, it is paramount that in the experience portion of your application and cover letter, you describe the extent to which you possess the education, experience, and competencies outlined in the job announcement as well as the required and/or preferred qualifications/competencies. You are also encouraged to attach additional documents to that effect. Failure to include adequate information or follow instructions may affect your score and prevent you from competing in subsequent measures used to arrive at a top group of applicants.

Part of the comparative analysis process and/or the interview process may be conducted through remote video conferencing (i.e. Google Meet, Zoom, etc.)

Veterans’ Preference: Candidates who wish to assert Veterans’ Preference should attach a copy of their DD214 to their application. Failure to do so will result in being denied Veterans Preference.

PLEASE NOTE: Former State Personnel System employees who were disciplinarily terminated or resigned in lieu of termination must disclose this information on the application.  Colorado Revised Statutes require that all state employees be hired and promoted through competitive examination of merit and fitness.  Failure to include the required information, failure to follow instructions, and/or failure to submit materials by the application deadline may result in your application not being considered for the position and may affect your score or inclusion in the final pool of qualified candidates. 

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

ADAAA Accommodations: DORA is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, at dora_adacoordinator@state.co.us.

Check out our excellent benefits package!

THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE VACANCIES

While a salary range is posted for this position, an eventual salary offer is determined by a comprehensive salary analysis, which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.

Appeal Rights: 

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email, US Mail, faxed or hand-delivered within ten (10) calendar days from your receipt of notice or acknowledgment of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go to spb.colorado.gov or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Salary : $3,589 - $4,666