Developmental Services Case Manager (40 Hour)

Introduction

The�State of Connecticut, Department of Developmental Services (DDS)�is seeking dedicated and dynamic Developmental Services Case Managers to join our team. This outstanding opportunity offers the chance to work with individuals and families to build and implement personalized plans that promote independence and improve quality of life. Our ideal candidate is exceptionally skilled in resource identification, conflict resolution, and person-centered planning.� Work Locations North Region: East Hartford, Hartford, Newington, Putnam, Windham (Willimantic) South Region: New Haven, Norwich, Wallingford West Region: Cheshire, Danbury, Norwalk, Southbury, Stratford, Torrington, Waterbury Schedule Monday – Friday Full-time, 40 hours per week 1st Shift Flexibility required to meet agency needs Hybrid schedule available after completing a 6-month working test period Current DDS Case Managers should NOT apply Position Details As a Developmental Services Case Manager, you will play a vital role in supporting individuals with intellectual disabilities by identifying and accessing appropriate resources to meet their needs. You will be responsible for leading meetings, facilitating discussions, and resolving conflicts to achieve positive outcomes. Your role requires setting measurable objectives based on clinical assessments to ensure effective service planning and delivery. In this position, you must be vigilant in identifying and reporting any incidents of abuse or neglect, as well as making critical decisions to safeguard the health and safety of individuals in your care. Promoting self-determination and advocacy is a key aspect of the role, empowering individuals to make informed choices about their lives. You will also be expected to independently solve problems and develop creative solutions to address diverse needs. Why Join Us? At the State of Connecticut, we value our employees and aim to build an encouraging and inclusive work environment. As a member of our team, you will enjoy: Opportunities for professional growth and development. Competitive salary with benefits. A positive and collaborative workplace culture. The chance to contribute to the well-being of the community. A flexible work schedule to meet the needs of the agency. Visit our�new�State Employee Benefits Overview�page! Work for a Forbes top company: 'Forbes'�State of Connecticut Ranked One of the Best Employers of 2023�- State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule. Working with the State of Connecticut's DDS offers you the chance to be part of an encouraging team dedicated to making a positive impact. We provide an encouraging work environment, outstanding benefits, and opportunities for professional growth. Your contributions will be instrumental in helping us achieve our mission of providing high-quality care to those we serve.

Selection Plan

FOR ASSISTANCE IN APPLYING:� Check out our�Applicant Tips on How to Apply! Need more resources? Visit our�Applicant Reference Library�for additional support throughout the recruitment process.� BEFORE YOU APPLY:� Meet Minimum Qualifications:�Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.�� If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Edward Magnano, EEO Manager at (860) 418-6148 or�Edward.Magnano@ct.gov. Educational Credits:�List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below. Resume Policy:�Per�Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.� Preferred Shift/Location:�Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.� Timely Submission:�All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. �Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing�DAS.SHRM@ct.gov.� Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.� Note: The�only way�to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY:� Referral Questions:�This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).��� Prepare For An Interview:�Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful�Interview Preparation Guide�to make the best impression!� Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.�� The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.�� Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at�www.ct.gov/ethics. QUESTIONS? WE’RE HERE TO HELP:� Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Liz Pinette at�elizabeth.pinette@ct.gov. Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Developmental Services and the Department of Social Services this class is accountable for independently performing a full range of tasks in providing case management services for persons with an intellectual disability and their families to ensure the delivery of appropriate medical, educational/vocational, social, residential and other services and conformance with Federal Medicaid Waiver Reimbursement Program regulations and with�federal regulations when specifically assigned.

EXAMPLES OF DUTIES

Performs activities related to individual services plans for conformity with federal and/or agency standards; Coordinates and monitors the delivery of waivered services to ensure the federal requirements for reimbursement are met and maintained and monitors completion of appropriate documentation; Develops social service evaluations and service recommendations; Oversees and supports continuity of care and waiver benefits; Monitors development and ensures maintenance of individual files including required documentation; Provides information and support to individuals and families in obtaining and maintaining social services benefits to ensure continued waiver eligibility; Provides guidance and support to individual and/or family members in locating appropriate providers in the community; Convenes, chairs and facilitates interdisciplinary/planning support team meetings to develop, review and/or modify individual service plans; Coordinates integration of day program, residential, medical and other services provided to each individual and ensures service delivery; Assists with identifying the need for evaluations, scheduling of evaluations and monitors completion; Acts as liaison and provides technical assistance to service providers and monitors compliance with departmental and waiver policies and procedures; Maintains regular contact and provides supportive guidance to assigned individuals and their families; Gives information to individuals and/or call-in’s, guardians and families regarding their legal rights, departmental policies and procedures, services provided and encourages participation in service planning process; Schedules program reviews and monitors implementation of specific program recommendations; Ensures that legal and financial documents are completed in a timely manner; Informs appropriate supervisor and regional administrative staff when services are not or cannot be provided; Assists with responses to ICF surveys, inspections and IPR/UR as required; May review individual service plans for conformity to federal regulations; May coordinate the development and assist with the implementation of Plans of Correction; Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of services available to individuals with an intellectual disability; Knowledge of residential programs for persons with an intellectual disability; interdisciplinary approach to program planning; intellectual disability, causes and treatment; Considerable skill in facilitating positive group process; Skills interpersonal skills; oral and written communication skills; Considerable ability to understand and translate clinical findings and recommendations into program activities and develop realistic program objectives; Ability to collect and analyze large amounts of information; utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

The General Experience is defined as one of the following: A Bachelor’s degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience involving responsibility for developing, implementing and evaluating individualized programs for individuals with an intellectual disability in the areas of behavior, education and rehabilitation.� OR A Master’s degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) as set forth in federal regulations and interpretive guidelines and one (1) year of professional experience involving responsibility for developing, implementing and evaluating individualized programs for individuals with an intellectual disability in the areas of behavior, education and rehabilitation. NOTE: A degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) is a degree in the field of human services, healthcare or education including but not limited to: nursing, psychology, rehabilitation counseling, special education or sociology.

PREFERRED QUALIFICATIONS

Experience identifying and accessing state, federal, and/or community resources and benefits available to individuals with intellectual disabilities. Experience leading meetings and utilizing conflict resolution skills. Experience working with the concepts of Person-Centered Planning, as well as translating clinical assessment tools and programmatic findings into realistic and measurable objectives. Experience with Abuse and Neglect reporting and notification. Experience in providing critical decisions regarding individual’s health and safety. Experience with self- determination, self-directed supports and self- advocacy for people with intellectual and developmental disabilities. Experience with problem solving and developing creative solutions while working independently. Experience with working with Microsoft Office Suite, including Excel, Word, Outlook and Teams. Experience with organizing and concisely providing information to others using verbal and written communication skills. Experience with explaining complex service systems to peers, families or people with disabilities from various socio-economic and cultural backgrounds. Experience directly supporting individuals with Intellectual and Developmental Disabilities. Experience organizing and prioritizing a constantly changing workload. Experience using a quality monitoring system to assess the effectiveness of supports and assure desired results are being achieved for individuals supported; and if not, developing a plan to address unmet needs.

SPECIAL REQUIREMENTS

Incumbents in this class must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by Federal regulations. Incumbents in this class may be required to possess fluency in a foreign language or sign language for designated positions. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license. Incumbents in this class may be required to travel.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.� As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Salary : $82,249 - $111,370