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Children and Families Program Supervisor

State of Connecticut - Department of Children & Families
Hartford, CT Full Time
POSTED ON 1/22/2025 CLOSED ON 1/28/2025

What are the responsibilities and job description for the Children and Families Program Supervisor position at State of Connecticut - Department of Children & Families?

Introduction

Are you a current employee of the Department of Children and Families who is looking to take their career to the next level? If so, we invite you to take this opportunity to apply for the Children and Families Program Supervisor position! The�State of Connecticut, Department of Children and Families (DCF) – is accepting applications for one (1) full-time Children and Families Program Supervisor positions in Hartford, CT. The ideal candidate will have: Considerable knowledge and understanding of relevant agency policies and procedures, method and techniques; Knowledge of legal basics for department programs and requirements; Significant understanding of child development, mental health and behavioral changes facing children, youth and families; A strong understanding of and active participation in the agency’s racial justice initiatives; Effective interpersonal skills and communication skills both verbal and written; The capacity to build relationships with a broad section of multidisciplinary stakeholders; A proven ability to lead staff, facilitate committees and build consensus; A demonstrated ability to make informed and timely decisions in high stress situations; A strong understanding of data, quality improvements and strategic planning. Position Highlights: Full-time | Hybrid Monday – Friday | 8:00 am – 5:00 pm In your role as a Children and Families Program Supervisor, you will have the opportunity to: Mange a component of a program within the agency including oversight of the development and evaluation of specific clinical or behavioral programs; Ensure specialist services/programs are in compliance with federal, state and department mandates; Identify and develop new programs and funding sources; Schedule, assign, oversee and review work of staff; Provide training and assistance to staff and/or outside providers; Conduct performance evaluations; Determine priorities and plan officer work; Establish and maintain office procedures; Develop or make recommendation on development of policies and standards; Act as a liaison with other operating units, agencies, outside officials and community regarding policies and procedures, available services and coordination of resources; Prepare reports and correspondence; Consult with staff on difficult cases; Oversee maintenance of records; Collect and analyze program data; Perform related duties as required; What we can offer you: View our new State Employee Benefits Overview page! Professional growth and paid professional development opportunities. A healthy�work-life balance to all employees! Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads�in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers. The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.� Click here for more information. DCF Mission Statement: The State of Connecticut, Department of Children and Families' (DCF) mission is partnering with communities and empowering families to raise resilient children who thrive. We are proud of our diverse and dedicated workforce who strive every day to meet the needs of those we encounter. Our family-centered, strength-based approach to our work seeks to improve the well-being of the children and families we serve.

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.� You must specify your qualifications on your application. � FOR ASSISTANCE WITH APPLYING: Please read or watch our Applicant Tips on How to Apply! � To Apply: In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening.� You must specify your qualifications on your application. For current state employees, salary calculations are not necessarily comparable from one of the three branches of government (i.e., Executive, Legislative, Judicial) to the other. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion, and merit employment rules.� Applications to this recruitment will be used to meet collective bargaining requirements.� Once any collective bargaining requirements have been met, all other applications may be considered. Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting.� Please note: You will be unable to make revisions once you submit your application into the JobAps system. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Ensure that your application is complete and detailed before submitting it. In order to comply with�Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system. Revised Master Application Tutorial: Click Here Important Next Step Information for After You Apply: Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position. All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to�DAS.SHRM@ct.gov. Due to the large volume of applications received, the Department of Administrative Services is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Read through this helpful link to prepare for your interview. Connect With Us: If you have any questions pertaining to this recruitment, please contact Rocky Young at�rocky.young@ct.gov�and reference the recruitment number.� Follow the State of Connecticut on�LinkedIn.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Children and Families this class is accountable for managing administrative child welfare/protective services programs.

EXAMPLES OF DUTIES

Manages a component of a program within the agency including oversight of the development and evaluation of specific clinical or behavioral programs;� Ensures specialized services/programs are in compliance with federal, state and department mandates;� Identifies and develops new programs and funding sources;� Schedules, assigns, oversees and reviews work of staff;� Provides training and assistance to staff and/or outside providers;� Conducts performance evaluations;� Determines priorities and plans office work;� Establishes and maintains office procedures;� Develops or makes recommendations on development of policies and standards;� Acts as liaison with other operating units, agencies, outside officials and community regarding policies and procedures, available services and coordination of resources;� Prepares reports and correspondence;� Consults with staff on difficult cases;� Oversees maintenance of records;� Collects and analyzes program data;� May interact with clients and caretakers;� May interact or hear cases concerning retention of a child in community vs. institutionalization;� Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of relevant agency policies and procedures;� and understanding of case work principles, methods, and techniques;� factors which influence attitudes and behavior of individuals and families;� community resources and available services;� Knowledge of legal basis for departmental programs and requirements;� child development;� mental health and behavioral challenges facing children and youth;� Considerable interpersonal skills;� oral and written communication skills;� Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Eight (8) years of professional experience in the field of child welfare, children's protective services, foster services, adoption or social and human services.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in a supervisory capacity over professional staff responsible for planning, developing or implementing administrative or program services in child welfare, children's protective services, children's mental health or juvenile justice.�� NOTE: For state employees this experience is interpreted at the level of a Social Work Supervisor.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. A Master's degree or other advanced degree in behavioral science, public administration, education, social work or a closely related field may be substituted for one (1) additional year of the General Experience.� For state employees, two (2) years of experience as a Children Services Consultant may be substituted for the General and Special Experience. NOTE: Closely related fields are: child welfare, applied sociology, social and/or human services, clinical psychology, child development, criminal justice, counseling, human development and family relations, human service, marriage and family therapy.

PREFERRED QUALIFICATIONS

Experience as a Program Supervisor Experience supervising intake operations

PHYSICAL REQUIREMENTS

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.� You must specify your qualifications on your application. � FOR ASSISTANCE WITH APPLYING: Please read or watch our Applicant Tips on How to Apply! � To Apply: In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening.� You must specify your qualifications on your application. For current state employees, salary calculations are not necessarily comparable from one of the three branches of government (i.e., Executive, Legislative, Judicial) to the other. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion, and merit employment rules.� Applications to this recruitment will be used to meet collective bargaining requirements.� Once any collective bargaining requirements have been met, all other applications may be considered. Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting.� Please note: You will be unable to make revisions once you submit your application into the JobAps system. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Ensure that your application is complete and detailed before submitting it. In order to comply with�Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system. Revised Master Application Tutorial: Click Here Important Next Step Information for After You Apply: Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position. All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to�DAS.SHRM@ct.gov. Due to the large volume of applications received, the Department of Administrative Services is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Read through this helpful link to prepare for your interview. Connect With Us: If you have any questions pertaining to this recruitment, please contact Rocky Young at�rocky.young@ct.gov�and reference the recruitment number.� Follow the State of Connecticut on�LinkedIn.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.�

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