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Director Of Organizational Development (Hybrid)

State of Connecticut - Department of Children &...
Hartford, CT Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 4/27/2025
The State of Connecticut, Department of Children and Families (DCF), is currently recruiting for a Director Of Organizational Development to work out of our Central Office located at 505 Hudson St, Hartford, CT.

Position Highlights:
  • Full-time, 40 hours per week
  • First (1st) shift
  • Monday - Friday
  • Hartford, CT
The Role:
The Director or Organizational Development will implement and integrate organizational development and quality planning initiatives as determined through agency wide surveys to identify organizational needs and will work closely with the Strategic Planning Division to ensure federal dollars spent are aligned with the needs of children and families through the continuous quality improvement initiatives. Additionally, efforts will be made to develop an infrastructure that works in tandem with the CQI process for continuity purposes.
This position will also be the program lead for EAP. The position will be charged with creating an infrastructure to manage appropriate data obtained by the EAP provider to inform practice changes; and, coordinating department wide EAP programming efforts while ensuring services are rendered and that the department is receiving the full value of expenditures. The Director will work closely with Human Resources and the Executive team to produce proactive initiatives to retain staff and create a healthy work environment by evaluating program policies, goals and objectives to ensure conformance with agency mission, goals, objectives and statutory provisions.


About Us:
Working together with families and communities to improve child safety, ensure that more children have permanent families, and advance the overall well-being of children is the central focus of the Department of Children and Families (DCF). DCF protects children who are being abused or neglected, strengthens families through support and advocacy, and builds on existing family and community strengths to help children who are facing emotional and behavioral challenges, including those committed to the Department by the juvenile justice system.

What’s In It For You:
Visit our new State Employee Benefits Overview page!
  • Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.
  • Professional growth and paid professional development opportunities.
  • A healthy work-life balance to all employees.
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here for more information.
Discover the opportunity to:
  • Engage in a rewarding career
  • Assist our employees so they can achieve success
  • Make a difference in the public sector
  • Work together in a collaborative team environment

Selection Plan

FOR ASSISTANCE IN APPLYING:

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.

BEFORE YOU APPLY:

  • Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
  • Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below.
  • Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
  • Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
  • Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
  • Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
  • Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

  • Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
  • Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
  • Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to INSERT TS STAFF at Christopher.Lavallee@ct.gov.

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Administrative Services or in a large state agency with significant organizational change and/or quality initiatives this class is accountable for directing a unit responsible for agency wide planning, consultation, implementation and integration of organizational development and quality planning.

EXAMPLES OF DUTIES

  • Directs staff and operations of a unit;
  • Coordinates, plans and manages organizational and/or workforce development initiatives;
  • Formulates program goals and objectives;
  • Develops, implements and evaluates program policies, goals and objectives;
  • Interprets and administers pertinent laws;
  • Evaluates staff;
  • Prepares or assists in preparation of unit budget;
  • Maintains contact with individuals who might impact initiatives, plans, and programs;
  • Facilitates succession planning and develops organizational strategic plans;
  • Leads development of organizational strategic plans and/or workforce initiatives;
  • Provides consultative services to agency leaders in developing and conducting training needs analysis, organizational and/or workforce assessment and evaluation;
  • Facilitates dialogue around organizational systems to unify agency values and principles;
  • Develops and enhances systems for planning, measurement and performance evaluation as well as ongoing program monitoring;
  • Presents progress reports on initiatives to agency leadership;
  • Monitors performance improvement through use of best practices and metrics;
  • Leads the recruitment and hiring of staff, including outreach, interview and selection;
  • May lead lean operational or process improvement initiatives and results based metric;
  • May evaluate contracted consultants;
  • May assist in development of agency policy, program priorities, legislation and regulations;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • and ability to apply management principles and practices;
    • relevant state and federal laws, statutes and regulations;
    • relevant agency policies and procedures;
    • current organizational and/or workforce development principles and practices;
    • current behavioral science methodologies;
    • quality management principles and techniques;
    • internal consultant practices;
  • Knowledge of human resources management;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
  • Considerable ability to manage group processes;
  • Ability to assess training needs and determine objectives.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Ten (10) years of professional experience in organizational or workforce development, quality management, organizational performance improvement or human resources management.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been at the full advanced working level, with responsibility for planning, developing, coordinating and implementing quality planning processes and organizational and/or workforce development programs for the purpose of improving organizational efficiency and effectiveness.
NOTE:
  • Organizational development is defined as analysis and diagnosis of an organization for planned change efforts, development and execution of successful planned change efforts, creation of a high performance organizational culture, leadership development and quality management which supports the agency’s purpose, vision and mission.
  • Workforce development is defined as a people-first approach to upskilling workers for long-term success.
  • For state employees this experience is interpreted at the level of an Organizational Development Specialist.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in organizational development, organizational leadership, organizational theory and/or behavior, human resources management or a closely related field may be substituted for one (1) additional year of the General Experience.
  • A doctoral degree in organizational development, organizational studies, organizational learning or a closely related field may be substituted for one (1) additional year of the General Experience.
  • For state employees two (2) years of experience as a Director of Staff Development may be substituted for the General Experience.

PREFERRED QUALIFICATIONS

  • Experience with organizational strategic planning.
  • Experience collaborating with stakeholders.
  • Experience with Large-scale organizational change efforts.
  • Experience with organizational development initiatives.
  • Experience formulating program goals and objectives.
  • Experience with organizational assessment and evaluation.
  • Experience with data analysis and database management.
  • Experience monitoring performance improvement through use of best practices and metrics.
  • Experience with evaluation of contracted consultants.
  • Experience working in a social and human services agency.

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