What are the responsibilities and job description for the EnCon Office Assistant position at State of Connecticut - Department of Energy &...?
The State of Connecticut, Department of Energy and Environmental Protection (DEEP) has an exciting opportunity for Seasonal Resource Assistants to work with the Environmental Conservation Police, Communications Office. This office provides a public answering point for all DEEP programs including law, wildlife and fisheries and dispatch services for all DEEP programs throughout the State of Connecticut. These positions are located at the DEEP communications dispatch center in Hartford or Marlborough.
Position highlights
These positions are strictly office work but is quite diverse in its scope. You will answer questions on the phone about nuisance and distressed wildlife and also providing assistance to the public with nuisance and distressed wildlife or determining who would best assist the caller. You will also assist in answering non-emergency calls and updating departmental web page and electronic notification systems. Additional administrative duties related to inventory and equipment may be required.
- Up to 40 hours per week, lasting no longer than 6 months or a total of 1,040 hours.
Responsibilities of these roles include:
- Answering phone calls covering questions concerning hunting and fishing laws and nuisance and distressed wildlife concerns and determining where to forward calls, depending on the questions asked;
- Providing support and assistance to other EnCon Police Division and other DEEP programs;
- Various clerical duties, such as entering data using a variety of computer programs and updating notification systems such as everbridge.
About us
The Department of Energy and Environmental Protection (DEEP) is charged with conserving, improving and protecting the natural resources and the environment of the state of Connecticut as well as making cheaper, cleaner and more reliable energy available for the people and businesses of the state. The agency is also committed to playing a positive role in rebuilding Connecticut’s economy and creating jobs and to fostering a sustainable and prosperous economic future for the state.
Selection Plan
Important information for applicants
- If selected for interview, applicants will be contacted by the divisions hiring supervisor anticipated for June of 2025.
- If offered employment, new-hires must complete all new-hire paperwork prior to their first day of employment. This includes providing a copy of a state issued ID and acceptable documents as required for Employment Eligibility Verification (I-9 form).
- Employment is contingent upon completion of a background check, which includes a review of employment, criminal and motor vehicle.
- DEEP is committed to providing a safe and nondiscriminatory employment and educational environment that complies with policies relating to safety, diversity, discrimination, and harassment. Applicants who receive an offer of employment will be required to complete mandatory trainings in the above areas, via an online platform prior to beginning on-site work duties.
For questions about the position, please contact Adam Therrien at Adam.Therrien@ct.gov.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Energy and Environmental Protection as a limited duration employee, performs one or more of a variety of tasks and assigned duties of a seasonal nature.
KNOWLEDGE, SKILL AND ABILITY
Ability to follow instructions.
PREFERRED QUALIFICATIONS
- Knowledge of nuisance and distressed wildlife;
- Working knowledge of wildlife management practices and the natural history of Connecticut fauna;
- Experience with hunting and trapping laws;
- Experience providing customer service, including over the phone;
- Proficient with computer programs such as Microsoft Outlook, Microsoft Word, Microsoft Excel, and Microsoft Access;
- Experience in wildlife interpretation.
SPECIAL REQUIREMENTS
- Incumbents in this class who are assigned as supervisors of small recreational units will perform emergency first aid as needed and will be required to obtain and retain a Basic First Aid Certificate.
- Incumbents in this class may be required for certain positions to meet any of the following:
- Proof of possession of a valid Motor Vehicle Operator license.
- Possession of a valid license to apply pesticides.
- College training in a specific field.
- Emergency Medical Technician (EMT) certification may be required by specific state facilities.
- Incumbents performing lifeguard services must have and retain an American Red Cross (ARC) Lifeguarding Certification (includes CPR for the Professional Rescuer and Basic First Aid). An EMT or MRT certification may be substituted for the CPR and First Aid requirements.
PHYSICAL REQUIREMENTS
- Incumbents in this class must possess and maintain adequate physical strength and stamina to perform the duties of the class.
- Incumbents performing lifeguard services must be able to demonstrate American Red Cross (ARC) waterfront lifeguarding swimming skills.
