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Health Program Assistant 2 (40 Hour)

State of Connecticut - Department of Social Services
Hartford, CT Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 2/28/2025

Introduction

Do you have six (6) years of experience in a professional capacity in a health organization?� If so, we invite you to consider applying for the Health Program Assistant 2 position! The�State of Connecticut, Department of Social Services (DSS) – is accepting applications for one (1) full-time Health Program Assistant 2 position in the Connecticut Medicaid Enterprise Technology System (CTMETS) division in Hartford, CT. This role plays a crucial part in supporting Medicaid system modernization efforts, ensuring program compliance, and contributing to the development and oversight of healthcare initiatives. The ideal candidate will have experience in healthcare policy analysis, program evaluation, data-driven decision-making, and stakeholder collaboration. This is an exciting opportunity to work on large-scale Medicaid initiatives, optimize healthcare service delivery, and support the integration of innovative technology solutions to enhance program effectiveness and efficiency. Position Highlights: PCN 129071 Hybrid Full-time | Monday – Friday | 40 Hours per week What we can offer you: View our new State Employee Benefits Overview page! Professional growth and paid professional development opportunities. A healthy�work-life balance to all employees! Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads�in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers. The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.� Click here for more information. About the Department of Social Services: The State of Connecticut, Department of Social Services (DSS) delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency.� DSS services about 1 million residents of all ages in all 169 Connecticut cities and towns.� We support the basic needs of children, families, older and other adults, including persons with disabilities.� Services are delivered through 12 field offices, central administration, online and phone access options.� Follow us on twitter�@ctdss�and see what we are all about!

Selection Plan

FOR ASSISTANCE IN APPLYING:� Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.� BEFORE YOU APPLY:� Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. � Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below. Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.� Preferred Shift/Location:�Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.� Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. �Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.� Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.� Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY:� Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).��� Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!� Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.�� The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.�� Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics. QUESTIONS? WE’RE HERE TO HELP:� Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Ethan Ives at Ethan.Ives@ct.gov

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state health program or project this class is accountable for compiling and interpreting fiscal and programmatic data and statistics, developing and implementing program plans and monitoring and evaluating a state health program or project for the purposes of quality assurance and compliance with State and Federal laws.

EXAMPLES OF DUTIES

As with all jobs in the generic health program series the exact duties vary considerably depending on the nature of the program and the current stage in its life cycle. Typical examples of work performed at this level include: Assists in the preparation of sections of state health plans or special federal or state program plans;� Gathers fiscal, programmatic, census and other kinds of needed data from complex calculations and interpretations;� Reviews program grants requests and monitors fiscal and programmatic performance of grants using agency regulations and guidelines;� Monitors programs using site visits when necessary;� Assists in the preparation of program objectives and evaluation of program results;� Prepares information for public distribution;� May serve as staff to a task force or committee;� May answer general informational questions for the public;� May serve as a liaison between the program or project and specific people or organizations for the purpose of keeping information flowing;� May assist in epidemiological investigations;� Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of purposes, plans, objectives and programs of public health agencies including the changing patterns of preventive medicine and environmental health;� the changing aspects of socio-medical philosophies;� state and community organizations and programs involved in the field of health;� Considerable interpersonal skills; oral and written communication skills;� Ability to conduct independent research, develop and gather data.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) years of experience in a professional capacity in a health organization.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in health care program administration, a health systems agency or other health care organization in at least one of the following areas: grant writing or monitoring; formal program planning, development, management or evaluation; program consultation. NOTE: For state employees this experience is interpreted at the level of a Health Program Assistant 1. A health care organization is defined as a large multi-dimensional agency with responsibility for developing health programs.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (l5) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. A Master's degree in public health, health education, hospital administration, or public administration or other closely related field may be substituted for one (1) additional year of the General Experience. For state employees one (1) year as a Health Program Assistant 1 may substitute for the General and Special Experience.

PREFERRED QUALIFICATIONS

Experience in Medicaid Program Administration Knowledge of Medicaid policies, healthcare services, and system modernization efforts, including program design and implementation. Knowledge of Healthcare Regulations and Compliance Familiarity with federal and state healthcare laws, contract oversight, and regulatory requirements for Medicaid and public health programs. Experience in System Modernization and Process Improvement Understanding of healthcare IT systems, design and testing methodologies, and implementation strategies to support Medicaid system updates. Stakeholder Coordination and Communication Skills Ability to serve as a liaison between programs, projects, and key stakeholders, facilitating collaboration and problem-solving. Project and Contract Management Expertise Experience in reviewing and managing contracts, overseeing vendor performance, and ensuring compliance with program objectives.

SPECIAL REQUIREMENTS

Incumbents in this class may be required to travel.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.� As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

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