What are the responsibilities and job description for the Investigator II position at State of Delaware?
Introduction
Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.
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Summary Statement
The incumbent in this position will investigate allegations of Public Welfare Fraud. Work includes conducting comprehensive, timely investigations on all assigned cases in a professional manner ensuring that all appropriate actions are taken to bring cases to a resolution, up to and including Felony Prosecution. The incumbent will be responsible for making appropriate recommendations on all cases, completion of complex overpayment calculations, scheduling cases for Administrative Disqualification Hearings (ADH), processing ADH waiver requests, and submitting findings on both substantiated and unsubstantiated allegations.
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of similar kind not specifically listed here.
- Conducts investigations of alleged or probable violations or compliance issues by identifying, obtaining, verifying, and analyzing relevant information or evidence.
- Collects, controls, and evaluates evidence such as physical, financial, background, and other records, documents and items.
- Formulates questions and conducts interviews to obtain information and ascertain facts from witnesses, complainants, victims or other parties.
- Interprets, explains and ensures compliance with applicable state and federal laws, rules, regulations, standards, policies, and procedures.
- Makes judgments after evaluating all available facts and recommends appropriate action to authorities, commissions, or technical supervisors, and may take enforcement action as necessary.
- Uses commercial and proprietary automated information systems, computer software, and the internet to research, document, verify and report on investigative / intelligence data and related information.
- Documents details of all calls, emails, inquiries, interviews, and other interactions during the investigation and may be assigned to respond to hotlines.
- Prepares and submits investigative reports that clearly and accurately document findings, supporting facts, and action taken.
- Testifies and presents evidence before boards, commissions, administrative bodies, or courts.
- Delivers excellent customer service to internal and external customers and the public in person, electronically, or by written communication.
- Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
- May conduct surveillance, undercover investigations, and on-site inspections on assigned cases; and may make arrests or obtain search warrants pertaining to an investigation.
- May make recommendations to subpoena information.
Job Requirements
JOB REQUIREMENTS for Investigator II Applicants must have education, training and / or experience demonstrating competence in each of the following areas :
Office of Animal Welfare only : JOB REQUIREMENTS for Investigator II Applicants must have education, training and / or experience demonstrating competence in each of the following areas :
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. .
DHSS does not provide employment-based sponsorship.
Criminal background check : A satisfactory criminalbackground check is required as a condition of hire. The recruitingagency may require the applicant to pay for the criminal background check aspart of the conditional offer of hire.
As a condition of hire you must possess a valid driver'slicense (not suspended, revoked or cancelled, or disqualified from driving).
Benefits
Salary : $43,039
