What are the responsibilities and job description for the State Human Resource Analyst III position at State of Delaware?
This position assists with the Statewide Benefits Office (SBO) training/education initiatives and communications. Responsibilities include reviewing training content and evaluating completion data for the SBO computer-based training (CBT) and instructor-led training (ILT) courses; planning, developing, reviewing, distributing, and tracking SBO communications to employees and HR/Benefits Representatives; assisting with preparations and completing tasks for the State’s Open Enrollment related to facilitating information sessions, creating training courses, and distributing communications; drafting and creating surveys using Survey Monkey and running reports as needed; maintaining the SBO Communications Mailbox and responding to emails; maintaining a database used for tracking completions of HIPAA online training and creating reports; submitting and tracking approved website updates and performing regular maintenance of the SBO website; and assisting with other training/communication functions as needed for SBO.
Preferred Qualification
- Two years’ experience in creating and editing marketing or communications materials such as announcements, bulletins, newsletters, pamphlets, or brochures.
- Two years’ experience in developing effective methods to communicate with a variety of audiences, including oral, written, and electronic communications.
Essential Functions
- Provides technical guidance, policy and procedure interpretation, eligibility determination, consultation and recommendations to employees, applicants, management, human resource staff, vendors, or others in the assigned human resource function(s).
- Interprets, explains and ensures compliance with state and federal laws, rules, regulations, standards, policies and procedures.
- Analyzes and evaluates requests, inquiries, challenges or practices; makes determinations and defines solutions, options and alternative action as appropriate that ensure equity and/or appropriate and consistent interpretation of laws, rules, regulations, standards, policies and procedures.
- Anticipates broad implications of actions/recommendations and defends recommendations and decisions.
- Conducts research which includes collecting, analyzing and interpreting a variety of data and reports from multiple sources, obtaining and clarifying information, verifying accuracy and troubleshooting discrepancies, reviewing precedents and past decisions, and presenting findings.
- Conducts special reviews, studies and/or projects and presents findings.
- Prepares and analyzes a variety of statistical and narrative reports and may calculate and report on data.
- Uses automated information systems and computer software to research, review, evaluate, and report on human resource data; and may perform quality reviews of data in systems.
- Participates in meetings, conference calls and/or presentations.
- May develop job aids, forms, or communications for area of expertise.
- May research, design, facilitate and/or evaluate effectiveness of service delivery; and may contact outside parties such as vendors, contractors or other entities to gather data and resolve inquiries or issues.
- Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
- Performs other related duties as required.
Job Requirements
1. Applicants must possess at least one of the following:
Possession of a Bachelors degree or higher.
OR
Three years of professional training experience supporting training management, training administration, employee development, organizational development, or human resource systems.
In addition to the above requirement, applicants must meet all of the job requirements below:
3. Two years’ experience in providing guidance, direction and recommendations to employees, management or others on inquiries and/or challenges.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.
Benefits
To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.
