What are the responsibilities and job description for the Unclaimed Property Claims Examiner I position at State of Delaware?
Summary Statement
The Delaware Office of Unclaimed Property (OUP)'s ClaimsExaminer I plays a crucial role by conducting independent assessments to returnover $100 million dollars in unclaimed property to rightful owners all over theworld each year. OUP is looking for qualified applicants with customer serviceand experience working in a fast-paced production environment. There areopportunities for advancement via a career ladder. The positions offerpredictable hours and workload with state benefits.
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
- Examines claims which includes collecting, analyzing and evaluating financial records and legal documentation (foreign and domestic), from a variety of sources such as claims from individuals, estates, corporations, government agencies, law firms, etc.
- Determines the type of claim documentation required for the return of property, as well as authenticity of documents and ownership of property through an evidentiary process.
- Approves or denies claims by applying relevant state and federal laws, regulations, rules, and internal policies, procedures, and controls related to any of the following or any other relevant area : unclaimed property and escheat; tax; accounting; insurance; workers’ compensation; labor; or claims.
- Conducts compliance review of the receipt, inventory, safeguarding, and reconcilement of securities and related property to ensure all claims transactions comply with relevant state and federal laws, regulations, rules, and internal policies, procedures, and controls related to any of the following or any other relevant area : unclaimed property and escheat; tax; accounting; insurance; workers’ compensation; labor; or claims.
- Performs complex calculations to determine the return of securities to ensure adherence with relevant state and federal laws, regulations, rules, and internal policies, procedures, and controls related to any of the following or any other relevant area : unclaimed property and escheat; tax; accounting; insurance; workers’ compensation; labor; or claims.
- Communicates verbally and in writing with multiple units within the Department such as the Enforcement, Fraud Prevention and Holder Reporting units, as well as internal and external customers, to explain legal requirements, authenticate ownership, ensure properties claimed are eligible for refund, and to provide information regarding the progress of a claim.
- Ensures potentially fraudulent activity is escalated and investigated.
- Follows, develops, and recommends policies and procedures consistent with relevant state and federal laws, regulations, rules, and internal policies, procedures, and controls related to any of the following or any other relevant area : unclaimed property and escheat; tax; accounting; insurance; workers’ compensation; labor; or claims.
- Prepares written reports including claims examination findings and recommendations.
- Utilizes computer software to perform audit and analysis.
Job Requirements
JOB REQUIREMENTS for Unclaimed Property Claims Examiner I
Applicants must have education, training and / or experience demonstrating competence in each of the following areas :
Additional Posting Information
A writingexercise will be given at the time of interview.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S.
Applicant must complete satisfactory criminal background check, reference checks, confirmation of compliance with federal and state tax laws, and any other required condition of employment.
Benefits
Salary : $40,446 - $50,558
