HUMAN SERVICES COUNSELOR III - SES - 64068827

Requisition No: 846137 

Agency: Department of Health

Working Title: HUMAN SERVICES COUNSELOR III - SES - 64068827

 Pay Plan: SES

Position Number: 64068827 

Salary:  $33,760 - $46,639 

Posting Closing Date: 02/13/2025 

Total Compensation Estimator Tool

Thank you for your interest in career opportunities with the Florida Department of Health in Pasco County.  If you are looking to establish a successful career in Public Health, you have come to the right place.  Many of our innovative and successful health programs are recognized throughout Florida.  We hope you decide to join our team!  Applicants will be contacted directly if selected for an interview.

 

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Pasco County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

 

Your Specific Responsibilities:

This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.

Reviews records and monitors service delivery to ensure program compliance.  Assists Program Manager with paraprofessional overview. Responds to customer complaints and acknowledge them by end of business day.  Accurate and timely Completion of EARS in HMS and Timesheets in People First. Assists with special projects and initiatives.  Trains new hires on SCRIPT Smoking Cessation curriculum and provides Script Refresher trainings.  Assists with WellFamily system case assignments.

Assist with training staff on Interconception Education and Counseling curriculum.  Ensures training certificates are received from Healthy Start staff; organizes training certificates in electronic files and completes monthly training reports.  Assists with Quarterly Customer Satisfaction Survey Reports.

 

Ensures that care coordination staff are providing education services from curricula required by the Healthy Start Coalition such as Mothers and Babies and Interconception Education and Counseling.  Ensures that staff are screening for depression using Edinburgh depression scale, and for child development using Ages and Stages Questionnaires.

 

Assists with entering DOH-Pasco generated referrals submitted to Pasco Connect for Intake into Excel Spreadsheet and

documenting when referrals are returned to DOH-Pasco Healthy Start staff via WFS by the Pasco Connect CI&R team for care coordination services; Assists Program Manager monitor WFS Systems Reports to ensure compliance with contractual deliverables.  Assists Program Manager review and monitor WFS Task/Appointment Calendars and Tickler lists to ensure timeline compliance.  Assists Program Manager review cases to ensure home visitors are screening clients for substance abuse, tobacco use, and interpersonal l violence.  Assists Program Manager review cases to confirm home visitors are providing prenatal, postpartum, and infant/child dosage visits as outlined during Systems Training and are following Pathways based on results of screening scores. 

 

Will use Spanish/English Bilingual skills to interpret for Spanish speaking participants as needed.

 

Assists with Healthy Start client service delivery which includes completion of Initial Assessments and ongoing care coordination for High-Risk participants as outlined by Healthy Start Standards and Guidelines and Healthy Start Contracts when needed.

 

Attends meetings/training sessions to enhance professional development.  Interfaces with community partners to improve client service delivery.  Assists Program Manager plan Healthy Start staff meetings. Helps Program Manager train staff on Healthy Start coding and care coordination service delivery/documentation.

 

Provides consultative services to community organizations, groups, or individuals regarding the Healthy Start Program. Participates in internal and/or external health related committees, workgroups and/or outreach events.

 

Performs other duties as assigned.

 

 

Required Knowledge, Skills, and Abilities:

Ability to communicate effectively. 

Supervisory skills, analytical abilities, interpersonal skills, interviewing skills, monitoring skills,  and case management experience.

Knowledge of maternal/child health principles.

Knowledge of  community resources.

Effective interviewing and evaluating skills.

Ability to establish and maintain good working relationships.

Knowledge of general office procedures and ability to prepare reports and written correspondence.

Knowledge of correct spelling, punctuation, and grammar usage. 

Knowledge of computers and software. 

Knowledge of the impact of and interventions related to the special needs of substance abusing families and families with potential for or histories of domestic violence and/or child abuse; ability to assist each participant adjust to her role as a care giver and manage stress, demonstrated cultural sensitivity, motivational interviewing skills; ability to recognize a participant’ stage of readiness to stop tobacco use and/or other substances and to provide appropriate intervention as required; knowledge of child abuse and neglect indicators and the responsibility to report to the Florida Abuse Hotline.

 

Qualifications:

Minimum:

Proficiency in Microsoft programs such as Outlook, Word and Teams

4 yr degree in social sciences or a health related field; or an Associate 3 yrs public health or maternal/child health; or 2 Yrs of college 3 yrs public health or maternal/child health; or LPN 4 yrs public health or maternal/child health (as required by contract or grant)

 

Preferred:

2 yrs of case management or counseling experience

1 year supervision experience 

 

 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

 

 

Where You Will Work:

13941 15th Street

Dade City, FL 34667

 

 

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• Paid Parental Leave;
• State Group Insurance coverage options, including health, life, dental,vision, and other supplemental insurance options;

 

Your take home pay can be significantly influenced by your insurance premiums.  Compare your current premium with the State of Florida employee premiums!

 

• Monthly employee premium for the standard PPO/HMO:
• Single coverage is $50
• Family coverage is $180
• Monthly employee premium for the High Deductible Health Plan PPO/HMO:
• Single coverage is $15
• Family coverage is $64.30

 

• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

 

 

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

 

This position requires a security background check and/or drug screening and participation in direct deposit. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. 

 

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

 

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Salary : $33,760 - $46,639