PROGRAM MANAGEMENT DIRECTOR - 48000397

Requisition No: 835175 

Agency: Department of Education

Working Title: PROGRAM MANAGEMENT DIRECTOR - 48000397

 Pay Plan: SES

Position Number: 48000397 

Salary:  $60,309.61 

Posting Closing Date: 04/01/2025 

Total Compensation Estimator Tool

Florida Department of Education

Division of Technology and Innovation

Bureau of Education Data Center

Program Management Director 

Location: Turlington Building, 

Tallahassee, FL

Pay range starting at: $60,309.61

 

 

"Employment is contingent upon successful completion of a level 2 background screening pursuant to Chapter 435, Florida Statutes."

 

 

 

This position is in the Division of Technology and Innovation, Bureau of Education Data Center. The Program Management Director position reports to the Chief Technology Officer and acts as the manager over the Access Management team and Infrastructure team. 

 

Position Responsibilities:

Duties include, but are not limited to:

Manage and maintain services and functions within the multiple admin centers of Microsoft 365 and Azure AD.

Education Data Center has a diverse set of technology platforms requiring support. An advanced level of skill is required for this position in one or more of the technologies and/or platforms.

This is the lead system administration position in the section and is responsible for implementing and deploying the Agency's Cloud First initiatives.

This position requires one to be knowledgeable in Cloud based technologies such as Microsoft Azure, Akamai, Varonis and Identity and Access Management.

Perform System Administration type activities in a Microsoft environment, preferably Server 2012, 2016, 2019, 2022, IIS 7.0/7.5, SSL requests and implementations, DNS and DHCP requests.

Configure, administer and monitor Agency hosted Application Servers and technical support of complex vendor application software such as Teacher Certification systems, Office of Student Financial Aid, SAS BI and SAS MDM applications.

Perform configuration of SSRS reports, Single Sign-On and TIBCO administration tasks, utilize ETL tools, and manage SSL certificates/domains. Utilize Microsoft SQL Server and Visual Studio or higher in troubleshooting and providing application support.

Adheres to and follows State of Florida Cybersecurity Chapter 60GG-2 standards (Identify, Protect, Detect, Respond, Recover).

Assures that confidential data are handled, stored, and disposed of as required by Federal and State law and data exchange agreements by administering data security procedures that meet or exceed those requirements.

Ensures data management efforts conform to DOE standards and align with DOE agency priorities.

Produce technical documentation in a timely manner and all processes and procedures are completely documented for hardware/software installation and use.

Assist with reviewing administrative policies, procedures, guidelines that support.

 

Knowledge, Skills, & Abilities:

• Ability to communicate effectively verbally and in writing with supervisors, fellow workers, and subordinates. The information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
• Knowledge to evaluate and reason with information and data to make decisions and solve problems. Ability to coordinate work and activities of work groups to accomplish tasks.
• Ability to access technical problems and determine resources needed to resolve any problems.
• Working knowledge of server hardware and enterprise software and use the ability to make recommendations pertinent to the environment.
• Ability to use logic and analysis to identify the strengths and weaknesses of different approaches to solving problems.
• Knowledge to gather information and use the information for implementing ideas and programs to improve employee performance or service to customers.
• Knowledge of operational and technical environments for use in making decisions for future growth or change to the organization.
• Ability to establish and maintain effective working relationships with others. Must possess the following, time management skills; organizational skills; ability to plan, organize and coordinate work assignments; and ability to establish and maintain effective working relationships with others.
• Ability to troubleshoot and support Microsoft and third party products.
• Knowledge of Microsoft Server and Linux Operating Systems.
• Knowledge and implementation of Azure technologies.
• Knowledge of Microsoft SQL Server and Oracle Database.
• Knowledge of PowerShell scripting.
• 24/7 System Monitoring and timely response to alerts.

 

The employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions.

Performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.

Perform other duties as required or assigned.

Attendance is an essential function of this position.

 

Minimum Qualifications:

At least three (3) years of Systems Administration in an enterprise environment; or 

three (3) years of experience at a supervisory level overseeing technical infrastructure programs. 

 

Educational Substitutions: 

A Bachelor's Degree from an accredited college or University in Engineer, Computer Science, Management Information Systems, Information Technology or other related area, including technical expertise is current hardware and software technologies.

 

Florida Department of Education Mission Statement

Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida's education system for students of all backgrounds and abilities. Our site reflects this cooperative relationship and the role that so many Floridians play in ensuring student success.

 

The FDOE’s mission for Florida’s Early Learning-20 education system is to increase the proficiency of all students within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued by students, parents, and communities.

 

Serving approximately 3 million students, 4,400 public schools, 28 colleges, 200,000 instructional staff, 46,000 college professors and administrators, and 340,000 full-time staff throughout the state, FDOE enhances programs and services for Florida’s students from early learning through college and career development. In addition, FDOE manages programs that assist individuals who are blind, visually-impaired, or disabled succeed either in school settings or careers - encouraging independence and self-sufficiency.

 

FDOE’s goal is to hire individuals to provide:

1. Higher Student Achievement
2. Seamless Articulation and Maximum Access
3. Skilled Workforce and Economic Development
4. Quality Services

Florida Department of Education 

 

 

APPLICATION INFORMATION & REQUIREMENTS

Candidate Profile (application) must be complete in its entirety. Your packet may be held up at the final review step if you are missing the below items:

• Work History (entered with the most recent/current listed first):
  • Any and all State of Florida jobs
  • Any and all Florida University jobs
  • All periods of employment from high school graduation
  • Periods of unemployment
  • Gaps 3 months or more*
  • Education
  • Volunteer Experience
• Include supervisor names and phone numbers including current place of employment.
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will convert to your official application.

• If claiming Veteran’s Preference, candidate MUST attach supporting documentation (DD214).
• If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.
• All documentation is due by the close of the vacancy announcement.

 

If you experience problems applying online, please call the People First Service Center at (877) 562-7287

 

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

* State Group Insurance coverage options (health, life, dental, vision, and other supplemental option)	* Retirement plan options, including employer contributions (www.myfrs.com)
* Nine paid holidays and a Personal Holiday each year	* Annual and Sick Leave Benefits
* Student Loan Forgiveness Program (Eligibility required)	* Flexible Spending Accounts
* Tuition Fee Waivers (Accepted by major Florida colleges/universities)	* Ongoing comprehensive training provided
* Career Growth	* Highly skilled, professional environment
*Maternity and Parental Leave Benefits

 

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

* We care about the success of our employees.	* We care about the success of our clients.
* We are always improving our technology, our tools, our customer’s experiences and ourselves.	* A rewarding experience for reliable, compassionate and professional employees.

 

Leave Information: 

Annual Leave - Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment. 

Sick Leave - Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 104 hours of sick leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment. 

 

BACKGROUNG SCREENING REQUIREMENTS: 

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

                                                                

SPECIAL REQUIREMENTS: 

Selective Services System (SSS)

Male applicants born on or after October 1, 1962 will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the Selective Service website.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Salary : $60,310