REGULATORY SPECIALIST II - 64082151

Requisition No: 845731 

Agency: Department of Health

Working Title: REGULATORY SPECIALIST II - 64082151

 Pay Plan: Career Service

Position Number: 64082151 

Salary:  $33,760/annually 

Posting Closing Date: 02/03/2025 

Total Compensation Estimator Tool

Division of Medical Quality Assurance

Bureau of Health Care Practitioner Regulation

Board of Medical Therapies

Regulatory Specialist II – Team Lead

Tallahassee, FL

Salary $33,760.00/annually

*Open Competitive Opportunity*

 

 

Your Specific Responsibilities:

The Florida Department of Health, Division of Medical Quality Assurance (MQA) serves the public by licensing qualified health care providers, enforcing standards among licensees and facilities, and informing licensees and the public on matters related to providing safe health care to Floridians. The Bureau of Health Care Practitioner Regulation is specifically responsible for the policy making and programmatic activities related to licensure of health care practitioners and regulated facilities in the state of Florida.

 

The incumbent in this position will perform varied and complex professional and regulatory activities, including detailed research to answer inquires from persons located throughout the United States and other foreign countries who are currently licensed or seeking licensure in Florida as a health care practitioner in relation to the Board of Medical Therapies.  The incumbent in this position will be required to understand Board, Division and Department rules and Florida Statutes. The incumbent will be required to exercise independent judgement and initiative in carrying out assignments to completion by communicating effectively, both verbally and in writing.

 

This position reports directly to the Program Operations Administrator. This position is a professional team lead position that is responsible for performing the more complex regulatory activities of the Florida Board of Psychology Office and the Office of School Psychology.

 

Your Specific Responsibilities:

 

Team Lead Worker Duties

• Monitors timely completion of all application reports by the Psychology and School Psychology team and serves as a member of the processing team. Reports to POA when application files are not being reviewed in a timely manner. Reports to be monitored include the following: initial applications; unassigned money; mail 0/0 and repository); exam scores; deficiency; expiry; processed apps pending action; licensure error reports, as needed; and other profession­ specific application reports, as applicable.
• Serves as back up to and collaborates with the RSIII on the functions noted below.
• Acts as a subject matter expert for the professions of Psychology & School Psychology, when other team members are confronted with situations that are outside the norm. Assists in handling problem applications for the profession.
• Monitors the zzzz feedback email box for Psychology & School Psychology. Works with the RSIII to ensure emails are distributed to the appropriate staff and ensures a response is provided within 24 hours. Reports failure to respond to emails within 24-hours to the POA.
• Assists and serves as back-up preparer of Psychology meeting agendas (minimum of 4 meetings per year). Works with the RSIII to timely achieve the following: independent planning and formulation of all in-person and conference call meeting agendas, under the coordination of the Program Operations Administrator (POA); coordination with Board staff, attorneys and unit management to ensure submission of all required agenda items; ensures all agenda material is compiled and organized according to unit standards; timely publishes electronic agendas and addenda to Board members and staff; timely publishes required pre and post meeting information (e.g., agendas, FAR notices, public books and audio) on the applicable profession's website; prepares meeting minutes; timely reviews and files post-meeting Board orders; and timely completes all other assigned post-meeting tasks, as assigned.
• Processes exemption from disqualification applications for Psychologists and School Psychologists, as needed.
• Processes and tracks all petitions related to Psychology & School Psychology, including, but not limited to, those for administrative hearings, variance and waiver and declaratory statements.
• Performs quarterly reviews of the Psychology & School Psychology website.
• Trains new employees and provides continuing training to existing employees for process changes.
• Analyzes and recommends solutions to administrative problems relating to application deficiencies and required qualifications.

 

Application Processing and Administrative Duties

• Serves as a member of the application processing team. Independently evaluates and monitors applications for Psychologist & School Psychologist licensure according to the criteria established in Chapter 490, F.S. Ensures all applications are timely and accurately processed according to established guidelines and placed on a Board meeting agenda for individual consideration, as applicable. Ensures all psychology and school psychology exam scores are pulled and timely acted upon. Performs daily entry of psychology and school psychology mail in the repository and verifies accuracy of mail scan lists. Processes applications for the professions of electrology and occupational therapy, as assigned. Assists other Medical Therapies and HCPR professions, as needed.
• Responds to general inquiries from the public by telephone, email, and in writing in an appropriate and timely fashion; interpreting customer questions and provide answers to general and complex regulatory questions; providing application status updates and directions to applicants and licensees concerning licensing processes and the submission of applications or requests; transferring customers to the other areas of the department; or other agencies when appropriate. Provides customer service via phone and in writing for the professions of electrology and occupational therapy, as assigned. Assists other Medical Therapies and HCPR professions, as needed.
• Takes the lead in ensuring the Psychology File Closure reports are timely and accurately processed prior to each Board meeting. Processes all reactivation requests for inactive or retired licensees for psychologists and school psychologists as well as the professions of electrology and occupational therapy, as assigned.
• Performs other duties as assigned.

 

Required Knowledge, Skills, and Abilities:

• Ability to communicate effectively in writing and verbally.
• Ability to exercise independent judgement and initiative in carrying out assignments.
• Ability to learn, understand, and apply Florida Statutes, rules, policies, and procedures for licensing.
• Ability to plan, organize, and coordinate work activities to meet strict deadlines.
• Ability to concentrate, provide great attention to detail, and maintain a pre-approved work schedule.
• Ability to work independently and establish and maintain dependable, effective working relationships with others.
• Knowledge and proficiency of Microsoft Office software.
• Knowledge and proficiency in using Windows-based computers.
• Ability to learn and utilize job-specific software such as LEIDS and AxiomPro and office equipment such as phones, fax machines, scanners, and copiers.

 

Qualifications:

Preference will be given to those who meet the following minimum requirements:

• High School Diploma or equivalent AND 2 years’ experience that includes data entry, document preparation, computer software use, evaluating legal documents or evaluating for compliance with regulations, customer service, or handling sensitive information.
• College education can substitute for the required experience on a year-for-year basis.

 

Florida Department of Health Mission, Vision, and Values:

Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

 

Vision:

To be the Healthiest State in the Nation.

 

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

 

Where You Will Work:

Our office is located in the Southwood area of Tallahassee in the Capital Circle Office Complex at:

4042 Bald Cypress Way, Tallahassee, FL 32399

 

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

 

Please be advised:

 

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

 

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

 

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

 

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

 

 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Salary : $33,760