SYSTEMS PROGRAMMER III - 76003337

Requisition No: 846732 

Agency: Highway Safety and Motor Vehicle

Working Title: SYSTEMS PROGRAMMER III - 76003337

 Pay Plan: Career Service

Position Number: 76003337 

Salary:  $57,000.00 Annually 

Posting Closing Date: 04/14/2025 

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Division of Florida Highway Patrol

Administration and Technology

Law Enforcement Information Technology Section

Career Service (CS) Opportunity

*FLHSMV Employees Only: Internal Opportunity *

Candidates who live in Lee, Hillsborough, Orange, or Palm Beach County are encouraged to apply.

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

Contact Person: Lee Caswell, LeeCaswell@flhsmv.gov

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. 

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities

The Florida Highway Patrol's Technology and Communications Office, Law Enforcement Information Technology Section (LEITS), is a specialized team dedicated to maintaining and advancing the technology that supports nearly 2,000 troopers and hundreds of support staff across Florida. Tasked with managing critical systems, infrastructure, and communications, this team ensures seamless operations across FHP’s regional offices and communication centers.

As a Systems Programmer III within the Florida Highway Patrol’s Technology and Communications LEITS Section, you will be responsible for administering and supporting distributed computer systems, ensuring their functionality, security, and compliance with FBI CJIS policies. This position provides second-tier technical support, overseeing the installation, maintenance, and troubleshooting of hardware, software, and communication components across FHP facilities. You will assist in the procurement and implementation of advanced technology solutions, collaborate with internal and external stakeholders, and provide training and documentation to ensure the effective use of IT resources. Additionally, you will support enterprise-wide troubleshooting efforts, research emerging technologies, and contribute to planning and project administration to enhance the Patrol’s technical capabilities.

Knowledge, Skills, and Abilities

• Knowledge of distributed processing operations, procedures, and equipment.
• Knowledge of the ServiceNow product.
• Knowledge of information security best practices.
• Knowledge of IT Infrastructure Library (ITIL) concepts.
• Experience in configuration and use of the Microsoft System Center Configuration Manager, Azure, Entra, and Active Directory.
• Skill in deploying and administering Windows 11, iOS and Android based devices; use of mobile device management solutions.
• Skill with enterprise deployment solutions for desktop operating systems.
• Skill in remotely troubleshooting and resolving technical incidents.
• Knowledge of and skills in troubleshooting and administering of Windows scripting techniques.
• Skill in the removal of malware and recovery of system data.
• Ability to develop training programs related to distributed systems components.
• Ability to handle multiple priorities, and assignments. Ability to plan, organize, and coordinate work assignments.
• Process development, implementation and improvement skills.
• Teamwork and interpersonal skills.
• Demonstrated ability to apply technology solutions to business processes.
• Effective written and verbal communications skills including the ability to communicate technical data processing information between peers and staff.
• Ability to process information logically, analyze technical problems and solve abstract problems.
• Ability to train other staff members.

Job Related Requirements

• The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes.  Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged. 
• This position requires the incumbent to have and maintain a valid driver’s license in good standing. This means there can be no cancellations, suspensions, or revocations for a minimum of three years prior to employment and for the duration of employment. There can be no more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, during any consecutive three-year period prior to and throughout employment.
• Ability to operate a state vehicle.
• Occasional travel to include overnight travel may be required.
• May be expected to handle calls after regular business hours or to adjust scheduled shift to accommodate 24-7 operations.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.  Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Salary : $57,000