What are the responsibilities and job description for the DOL Services Specialist position at State of Georgia?
DOL Services Specialist (Employment Services Spec 1)
Job Code: SSP090
Pay Grade: F
The Georgia Department of Labor is currently seeking qualified applicants to fill the DOL Services Specialist position in the Claims Administration Unit at the GDOL Central Office in downtown Atlanta, GA.
ESSENTIAL FUNCTION & RESPONSIBILITIES
- Under limited supervision, the Specialist performs a variety of professional functions related to the processing of claims
- Runs interstate claims
- Processes Lack of Work reports
- Completes Interstate Billing (IB6)
- Reviews and responds to employers’ charge protest
- Assigns wages for UCX (Military) and UCFE (Federal) claims
- Analyzes TRADE (RTAA, ATAA, TRA) claims and release payments
- Resolves issues on Partial Claims
- Research claim statuses and exceptions
- Directs customers to appropriate departments and administrations
- Assists with answering phone calls in a high-volume work environment
- Provides data entry and clerical support as needed.
PREFERRED QUALIFICATION
- Bachelor's Degree from an accredited University or College
- Two years experience processing unemployment insurance claims
- One year DOL Services Specialist Assistant or Admin. Support 3 experience
Why Should You Apply?
The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:
- Retirement and Savings Plans
- Health Insurance (multiple plans)
- Flexible / Voluntary Benefits
- Flexible Spending Accounts (healthcare and dependent care)
- Dental
- Vision
- Life
- Disability
- Long Term Care
- Legal
- Paid Time Off
- 13 Holidays
- Annual Leave
- Sick Leave
- Other Leave, including Parental Leave
- Employee Assistance Program
- Employee Discounts
- Employee Purchasing Program
Additional Information
Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.
The hiring process may involve one or more of the following: an interview, a timed written exercise, and/or an oral presentation. If there is a need for a reasonable accommodation during the hiring process, please advise the hiring manager.
All decisions concerning the employment relationship for qualified applicants will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with the Georgia Department of Labor values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission.
