INFORMATION TECHNOLOGY (BAND B) - SYSTEMS ANALYST - OAHU

Salary : See Position Description

Location : Island of Oahu

Job Type : Various

Job Number : 25-0034

Department : Various

Opening Date : 01 / 27 / 2025

Closing Date : Continuous

Recruitment Information

Recruitment Number 25-0034

Journeyworker : $5,258 to $7,485 per month (SR-22, Step D to M).

Senior Specialist / Subject Matter Expert : $5,918 to $8,422 per month (SR-24, Step D to M).

Note : Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

This recruitment will be used to establish a list of qualified candidates to fill the current vacancies and may be used to fill future full-time and temporary vacancies as they occur.

Note : Employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. Once you become a member of the civil service, you become eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to an employee in a permanent position with the exception of return rights and placement rights associated with a reduction-in-force.

A continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.

Duties Summary

Positions assigned to this level will independently perform the full range of Systems Analysis work ranging from the Journeyworker to the Senior Specialist / Subject Matter Expert levels.

SYSTEMS ANALYST :

Identifies complex inter / intra departmental problems, evaluates existing systems and technologies, cost and time constraints and recommends most effective solution for systems design. Leads system integration testing, interface development, conversion activities, interaction between systems and other system implementation tasks. Works with users under general supervision and is able to handle all complex technical aspects of system analysis. May oversee activities of lower level employees in the department or supervise resources on special projects.

Journeyworker : Performs complex professional work and exercises independent judgment, discretion and adaptation in determining an approach and applying broad concepts, subject matter knowledge, professional skills and techniques in order to successfully complete assignments and fulfill the full scope of responsibilities. Assignments require considerable knowledge of applicable laws, rules, policies, regulations and procedures in a subject matter area or field of expertise; and typically requires the analysis and understanding of various factors, conditions, processes, functions etc., in order to formulate a feasible solution / work product. Controlling precedents, policies, procedures and decisions are not immediately apparent to problems being analyzed. Positions may be assigned work as a generalist, performing the full range of professional work from simple to highly complex assignments, but spends the majority of work time performing complex professional work. Positions may be assigned work as a specialist performing the full range of work in a specialized area encompassing a range of complexity from simple to highly complex work, but spends a majority of work time performing complex work in the specialized area.

Senior Specialist / Subject Matter Expert : Performs the most advanced level of work, requiring the application of comprehensive and in-depth knowledge, and seasoned judgment. As the senior specialist, positions serve as a project or team leader initiating, coordinating, and completing highly complex projects. Projects are of such scope and complexity to require directing a team of lower level specialists at the journeyworker level, and ensuring accuracy and timely completion. As the subject matter expert, positions perform the most complex work in a particular subject matter area for a majority of work time on a regular and continuing basis; and / or provides expert advisory, consultative, and technical guidance to others on their respective area of expertise. Assignments require the resolution of novel, controversial or unusual situations; encompass a broad range of elements, some of which are conflicting and difficult to reconcile or accommodate; and / or involve responsibility for highly complex projects and / or activities that require the consideration and reconciliation of various issues of an unprecedented nature. Decision-making is difficult because of the uncertainty in approach, methodology, or interpretation and evaluation of processes that result from events such as continuing and frequent changes in program, technological developments, unknown phenomena, or conflicting requirements. The work requires originating new techniques and / or standards.

Specialty Area :

Systems Analysis : Develops new information systems and / or enhancement of existing systems. This includes determining feasibility and designing a new system or enhancement of an existing system; converting user requirements into a set of functional specifications; implementing the new system or enhancements; and / or assisting with or designing the databases; preparing application test data and running of unit, string and systems tests; and developing and implementing systems analysis standards and procedures.

Minimum Qualification Requirements

To qualify, you must meet all of the following requirements :

Legal Authorization to Work :

The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

General Experience / Education :

• Four (4) years of progressively responsible administrative, professional or analytical work experience that provided the competencies described below; or
• Graduation from an accredited four (4) year college or university with a bachelor's degree; or
• Any equivalent combination of experience and education.

Specialized Experience : Two to four years of professional work experience in the Systems Analysis Specialty Area; or any equivalent combination of training and experience.

Job Related Competencies Required : Depending upon the level you are interested in and being considered for, applicants must possess experience and / or training which demonstrates a basic understanding of at least some of the following competencies : Customer Focus, Initiative, Reading, Writing, Oral Communication, Decision Making, Problem Solving, Reasoning, Information Management, Interpersonal Skills, Technical Competence, and Organizational Awareness.

The information provided above represents a summary of the complete Minimum Qualification Requirements . To view the Requirements in their entirety, please CLICK HERE .

02937 : 82722.010116 : 13 : NK

Other Information

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call (808) 587-0936 for assistance.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM

The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click :

ELECTRONIC NOTIFICATION TO APPLICANTS

The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

TESTING INFORMATION

The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and / or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and / or further testing are required, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of the application.

CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.

YOUR JOB BENEFITS WITH THE STATE OF HAWAI'I

The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.

A summary of these benefits, which is based on full-time employment, is listed below.

Note : Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.

With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.

Paid Holidays

You may be eligible for 13 paid holidays each year; 14 holidays during an election year.

Paid Vacation

You may earn vacation leave at a rate that other employers find tough to match - 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.

Paid Sick Leave

You may earn sick leave at the same rate as vacation - 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.

Other Leaves

Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.

Health Insurance

The State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.

Group Life Insurance

The State provides a free life insurance policy for employees.

Retirement Plan

The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to

Premium Conversion Plan

Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.

Flexible Spending Accounts

Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.

Transportation Benefits

Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.

Deferred Compensation

The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.

Temporary Disability Insurance

Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.

Social Security

As an employer, the State also contributes to an employee's social security account.

Promotions & Transfers

For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.

Training & Continuing Education

The State supports developmental activities related to an employee's work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.

Travel Expenses

The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.

Incentive & Service Awards

The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.

Union & Collective Bargaining

Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining.

The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.

CLICK HERE for more information on the State of Hawaii's Benefits At-A-Glance.

The State of Hawaii is an Equal Opportunity Employer

Revised 01 / 13

RECRUITMENT SURVEY (MANDATORY) Completion of this survey is mandatory. You must select one option; multiple selections permitted. The information you provide will be used to improve our recruitment efforts. We appreciate your cooperation.

What led you to explore career opportunities with the State of Hawaii?

APPLICANT'S ACKNOWLEDGMENT - REQUIRED SUPPLEMENTAL QUESTIONS

The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the qualification requirements and / or your final score. Failure to provide detailed and complete information may result in your application being rejected or receiving a lower score.

Please do not submit a resume in place of completing the Supplemental Questions.

You must submit verification (e.g., copies of official transcripts or diploma as instructed below) in order to receive credit for education.

In general, proof of education downloaded from and / or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at a regionally accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.

To receive credit for substitute, temporary assignment, or volunteer experience, you must submit an official letter of verification. The letter should include the job title, employment dates, number of hours worked, a description of the duties performed, and a contact name and phone number.

Any information you submit may be verified.

Supporting documents must be either electronically attached to your application or submitted to our office at : State of Hawaii - Department of Human Resources Development - 235 South Beretania Street - 11th Floor - Honolulu, Hawaii 96813.

If you previously submitted supporting documents (e.g., transcripts, diploma, driver's license, etc.) to our office, you are not required to resubmit them.

APPLICANT'S ACKNOWLEDGMENT (Continued)

Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified.

In general, concurrent experiences and / or education will not be double credited unless otherwise specified.

Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.

Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated.

Example : Twelve months of experience at 20 hours / week will be pro-rated to six months of experience. Also, hours worked in excess of 40 hours / week will not be extra credited.

Example : Twelve months of experience at 60 hours / week will be credited as one year of experience, not one and a half years.

APPLICANT'S ACKNOWLEDGMENT - MINIMUM QUALIFICATION REQUIREMENTS (Complete information and details)

A summary and link to the complete Minimum Qualification Requirements are provided in the job announcement.

EDUCATION REQUIREMENT

Please indicate how you meet this requirement by selecting one of the following choices. (Refer to the Minimum Qualification Requirements for more detailed information.)

In order to receive credit for your academic training, you MUST SUBMIT a legible copy of your OFFICIAL TRANSCRIPTS by attaching it to your online application.

NOTE : If you are using relevant work experience in lieu of a Bachelor's degree to fulfill the Education Requirement, you must clearly describe this work experience in your application. In order to receive credit, this experience must be comparable in scope, level, and quality to knowledge and skills gained via completion of study leading to a Bachelor's degree.

ADDITIONAL EDUCATION OR TRAINING

Additional education or training is NOT a requirement for these positions but may be awarded extra consideration in our review.

Have you completed any other formal or higher level education or training at a community college, 4 year college, university or IT Industry Association which is related to systems analysis or IT?

If Yes, please provide the name of the school, college / university or IT Industry Association, duration and the type of education, training or certification you received.

Note : In order to receive credit for your training and / or certifications, you MUST SUBMIT OFFICIAL DOCUMENTATION of your training or certification by attaching it to your online application.)

JOB RELATED COMPETENCIES

Do you have the required Job Related Competencies as described in the job announcement?

If you answered 'NO' to Question 7 above, please indicate 'N / A'. If you answered 'YES,' please describe how your work demonstrated your knowledge and understanding of :

A. Customer Focus.

B. Initiative.

C. Reading.

D. Writing.

E. Oral Communication.

F. Decision Making.

G. Problem Solving.

H. Reasoning.

I. Information Management.

J. Interpersonal Skills.

K. Technical Competence.

L. Organizational Awareness.

SPECIALIZED EXPERIENCE REQUIREMENT

Applicants must possess two to four years of professional systems analysis work experience.

How many years of progressively responsible professional experience as described in the Minimum Qualification Requirements do you possess?

If you stated that you have 'No Experience' in Question 9 above, please indicate 'N / A' below.

If you stated that you possess the Specialized Experience, please provide the following information to address your relevant background.

All employment information listed below should also be listed on your application. Address each change in employer or positions with the same employer separately. The information for EACH employer should include :

A. Name of employer, your official job title, dates of employment (mo / yr-mo / yr) and the average number of hours worked per week.

B. A brief description of this employer, including the type of organization (government agency, private corporation, etc.), the section your position was located in, the number and type of staff you worked with, the activities or services provided, and the clientele served.

C. Describe your primary function and major duties and responsibilities.

D. Describe your duties and responsibilities in analyzing operating practices, methods and procedures. Include any feasibility studies you conducted, and systems you analyzed and designed. Indicate the duration of this experience.

E. What were the major functions of the system, the program language, database and teleprocessing monitor(s) used, and its platform?

F. What were your specific duties and responsibilities in the project in relation to others on the team?

G. Who were the users or clients served by this project?

H. Describe some of the more complex studies you conducted relating to various work processes and procedures.

I. Describe your experience, if any, in identifying hardware / software-related problems, determining appropriate solutions and developing complete specifications for resolution and implementation.

J. Describe your experience, if any, in analyzing and modifying existing computer programs to increase system capabilities. Did these enhancements have to support the changes in federal and State reporting requirements? Explain.

K. Describe your experience, if any, in the development of training programs on the proper and effective use of computer hardware, application development software.

L. Describe your experience, if any, in serving as technical resource to other departments or agencies in their planning, designing, modifying, purchasing, leasing, installing, maintaining, securing and troubleshooting specialized areas such as voice and telephone communication networks, information access and security management, website administration, etc.

M. What degree of supervision did you receive in performing these duties? What kinds of decisions were you authorized and / or not authorized to make?

N. What was the official job title of your supervisor? Describe in detail how your duties and level of authority differed from your supervisor.

Be specific and complete in your responses. To receive credit, the employer(s) and each position held must be identified in the experience section of your application.

A resume submitted in lieu of answering each supplemental question completely will not be accepted. We do not make assumptions.

If your write up is unclear, you may be asked to provide a copy of your official Job / Position Description.

Required Question

Salary : $5,258 - $7,485