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SUPPORT PAYMENTS OFFICER - MAUI

State of Hawaii
Maui, HI Full Time
POSTED ON 4/27/2025
AVAILABLE BEFORE 6/27/2025

Recruitment Information

Recruitment Number 25-0156

Salary: $4,078 to $5,157 per month (SR-15, Step C to I)

Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

This continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.

Duties Summary

The Support Payments Officer conduct interviews to determine fair support payments relating to matrimonial, paternal and other family court actions; prepares and submits reports of findings and recommendations; follows up on delinquent support payments; and perform other related duties as assigned.

Minimum Qualification Requirements

To qualify, you must meet all of the following requirements:


Legal Authorization to Work Requirement:
The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

General Experience:
Three (3) years of progressively responsible work experience which included conducting interviews to collect and obtain pertinent factual and financial information; and reviewing financial records and related information using credit and collection methods and procedures to evaluate and determine an individual's ability to pay. Such experience must have demonstrated the ability to communicate and deal effectively with others and read, comprehend and apply written and oral directions.

Examples of Qualifying Experience are:
1. Analyzing financial statements in the course of evaluating loan applications where such work required the application of credit principles and loan procedures.
2. Collecting delinquent loans or debts where such work demonstrated knowledge and application of collection methods and procedures.
3. Investigating the reason for business or commercial loan defaults or examining the financial conditions of business establishments where such work demonstrated the ability to obtain and evaluate pertinent financial information.
4. Collecting delinquent taxes, canvassing for unreported taxes due, and securing delinquent returns where such work demonstrated the application of credit and collection principles and examination of financial records.
5. Work as a loan counselor in a credit or loan office examining financial statements and determining a client's ability to pay.

Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements, will apply.

NOTE: The State Recruiting Office (Department of Human Resources Development - HRD) may request official program or course descriptions to verify course focus and content.

The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, .


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Other Information

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-0936 for assistance.


PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM

The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

ELECTRONIC NOTIFICATION TO APPLICANTS

The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of the application.

, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.

Salary : $4,078 - $5,157

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