Veterans Service Officer - Veterans Service

Description

State of Idaho Opportunity

Applications will be accepted through 4:59 PM MST on the posting end date.

Summary

To provide technical assistance to veterans and their dependents in obtaining entitled veteran benefits; provide training, information, and liaison to veteran service staff and affiliated organizations; perform related work.

Job Responsibilities

• Program administration. Typical responsibilities: reviews benefit applications to ensure Idaho veterans are receiving entitled benefits; ensures compliance with federal and state laws governing veteran benefits; provides veteran benefit, legislative information, and/or training to county service officers, veteran organizations, and the public; provides input to develop program goals, priorities, and budgets; authorizes expenditures from the Veteran's Emergency Relief Program; reviews benefit claim forms for completeness and accuracy. 2. Technical assistance. Typical responsibilities: interviews clients, assesses needs and eligibility; provides guidance to veterans and dependents in obtaining entitled medical, death and educational benefits and disability compensation, pensions, insurance, and housing; assist veterans in obtaining Social Security Disability benefits; confers with medical experts and others to resolve questions of benefit entitlement; provides information to help claimants receive benefits without resorting to an appeal or determines grounds for an appeal; obtains power-of-attorney and represents claimants; presents cases, submits documents, questions witnesses, and references applicable regulations; refers denied claims to appropriate national office for administrative review; advises clients of eligibility for Armed Forces, dependent identification cards, and for upgrading discharges; initiates claims for increased pension benefits for state veteran nursing-care patients and domiciliary residents; maintains records of case reviews for statistical accounting and follow-up. 3. Public relations. Typical responsibilities: serves as liaison between county service officers, veterans' organizations, hospitals, and government agencies; serves on veteran boards and committees.
  
  

Detailed Responsibilities

• Minimum Qualifications: Experience: conducting and documenting sensitive fact-finding interviews to resolve problems or determine eligibility for programs or services; entering and retrieving data using a computerized records system; managing a workload with conflicting priorities. Valid driver's license.
  
  

Benefits

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EEO/ADA/Veteran

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.